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It Associate Jobs in Utah (NOW HIRING)

ITG Communications

IT Support Technician

Sandy, UT · On-site

$20.50 - $28/hr

Associate's degree in IT or related field required. Bachelor's degree in information technology, or related field preferred. Technical certifications in IT preferred. Continuing education in IT ...

Natsu Healthcare

JR. IT SPECIALIST

Tooele, UT · On-site

Associate or bachelor's degree in information technology, computer science, or a related field is a plus, but not required * 1-3 years professional IT support experience * Industry certifications are ...

Petersen Inc

IT Project Manager

Ogden, UT · On-site

$96K - $114K/yr

IT Project Manager Be the driving force behind transformational IT initiatives. Precinmac is ... Security Administrator Associate (or relevant GCC High experience) * Bonus points for Six Sigma ...

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... Endpoint Administrator Associate, CCNA) is a plus. Please note that the compensation for this ...

GE Aerospace

Staff Site IT Manager

Saint George, UT · On-site

$89K - $109K/yr

Responsible for managing information technology for a manufacturing plant, including all ... Associates degree with minimum of 7 years of professional experience OR High School Diploma with ...

Conduent, Inc.

IT Support Technician

Sandy, UT · On-site

$22/hr

IT Support Technician Full time opportunity onsite in Sandy, Utah Payrate: $22 an hour Schedule ... With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the ...

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It Associate information

See Utah salary details

$12

$26

$50

How much do it associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for it associate in Utah is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $31.97 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Utah? The most popular types of It jobs in Utah are:
What are popular job titles related to It Associate jobs in Utah? For It Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Utah look for? The top searched job categories for It Associate jobs in Utah are:
What cities in Utah are hiring for It Associate jobs? Cities in Utah with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Utah as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,869 per year, or $26.9 per hour.
IT Support Technician

IT Support Technician

ITG Communications

Sandy, UT • On-site

$20.50 - $28/hr

Full-time

Posted 24 days ago

ITG Communications rating

5.5

Company rating: 5.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Responsible for providing technical support and assistance to ITG employees, ensuring efficient resolution of IT issues, maintaining system functionality, and supporting technology deployments while delivering excellent end user service.
Responsibilities
Key Responsibilities:
• Respond to and resolve IT support tickets within established timeframes to ensure system availability for users.
• Diagnose and resolve hardware, software, and network issues to ensure system uptime and enable productivity of users.
• Set up and configure workstations, mobile devices, and peripherals as per the policy.
• Maintain accurate documentation of support activities and solutions in the FUSE system for tracking, reporting and process improvements.
• Support system and software deployments to ensure IT systems are up to date as per policy and protected from vulnerabilities.
• Perform routine maintenance and updates to enable user productivity.
• Monitor system performance, report issues and troubleshoot any incidents.
• Assist with inventory management of IT assets.
• Follow security protocols, report security concerns and assist in application of resolutions to enable secure IT infrastructure.
• Participate in training and skill development activities.
Key Measures / Key Performance Indicators:
• Ticket resolution rates and time to resolve
• User satisfaction scores
• First-time resolution rates
• Documentation accuracy
• Response time metrics
• System maintenance completion
• Asset tracking accuracy
• Training completion rates
• Adherence to procedures
Requirements
Education:
Associate's degree in IT or related field required. Bachelor's degree in information technology, or related field preferred. Technical certifications in IT preferred. Continuing education in IT beneficial.
Experience:
• 1 to 3 years of IT support experience
• Experience with enterprise systems, Microsoft platform preferred
• Background in system administration and IT service delivery
Exposure:
• Knowledge of common hardware and software systems
• Understanding of basic networking concepts
• Familiarity with IT security practices
• Experience with ticketing systems
Factors critical to success at ITG Communications for this position:
• Strong work ethic and reliability
• Systematic problem solving for IT customer service and communication • Willingness to learn and adapt to new technologies
Physical Requirements
• Mobility for Travel, Meetings and Site Visits
• Manual Dexterity for Computer and Phone Use
• Visual and Hearing Acuity
• Ability to Lift and Carry up to 20lbs (if necessary)
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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