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It Assistant Jobs in Midvale, UT (NOW HIRING)

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tools. * Assist with system enhancements, testing, user acceptance testing, and process ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

Trucordia

IT Support Specialist

Lindon, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tools. * Assist with system enhancements, testing, user acceptance testing, and process ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

Trucordia

IT Support Specialist

Lindon, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tools. * Assist with system enhancements, testing, user acceptance testing, and process ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

Alyze-Bountiful

NinjaOne/IT Security Assistant

Bountiful, UT · On-site

$35K - $44K/yr

Salary: IT & Security Operations Intern About ALYZE Alyze is a premium health optimization and ... ) Assist with security baseline configuration (screen lock, patch schedules, alerts) Document ...

Alyze-Bountiful

NinjaOne/IT Security Assistant

Bountiful, UT · On-site

$35K - $44K/yr

IT & Security Operations Intern About ALYZE Alyze is a premium health optimization and precision ... Audit existing devices for security gaps (encryption, OS versions, antivirus, etc.) * Assist with ...

Filevine

IT Support Analyst Intern (6-months)

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

Provide/assist AV support for company-wide meetings/events and after-hours emergency on call support Qualifications * Desire to work in a fast-paced, corporate IT environment * Knowledge of the macOS ...

Filevine

IT Support Analyst Intern (6-months)

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

Provide/assist AV support for company-wide meetings/events and after-hours emergency on call support Qualifications * Desire to work in a fast-paced, corporate IT environment * Knowledge of the macOS ...

3form

IT Support Specialist

West Valley City, UT

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ...

New

3form

IT Support Specialist

West Valley City, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ...

New

Moog

IT Site Support Technician II

Salt Lake City, UT · On-site

$26.45 - $33.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title : IT Site Support Technician II Reporting To: Regional IT Site Support Team Lead Work ... Provide on demand support to users with immediate needs. * Assist in the identification, monitoring ...

Moog, Inc.

IT Site Support Technician II

Salt Lake City, UT · On-site

$26.45 - $33.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title : IT Site Support Technician II Reporting To: Regional IT Site Support Team Lead Work ... Provide on demand support to users with immediate needs. * Assist in the identification, monitoring ...

LifeStance Health

IT Field Support Technician

Murray, UT · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Assist with onboarding and offboarding tasks, including setup and decommissioning of user ... Monitor system performance and escalate issues as needed to senior IT staff or vendors * Maintain ...

LifeStance Health

IT Field Support Technician

Murray, UT

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our IT team. The successful candidate will be responsible for providing technical support to end ... * Assist with onboarding and offboarding tasks, including setup and decommissioning of user ...

SGA Dental Partners

IT Support Technician - Salt Lake City

Murray, UT · On-site

$20.25 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Technician will assist team members at our dental practices who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products, or services.

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Showing results 41-60

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Midvale, UT

It Assistant information

See Midvale, UT salary details

$10

$21

$36

How much do it assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it assistant in Midvale, UT is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Midvale, UT? The most popular types of It jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for It Assistant jobs? Cities near Midvale, UT with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Midvale, UT as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,468 per year, or $21.4 per hour.

IT Support Specialist

Trucordia

Lindon, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Company Description
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unmatched opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
  1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
  2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
  3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"?
  4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
  5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.

Job Description
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions, technical troubleshooting, and day-to-day support requests, with a particular emphasis on AMS360 and other Vertafore products.
This person will serve as a knowledgeable resource for internal users, helping resolve system issues, document support interactions, and ensure employees have a smooth experience with the tools they rely on every day. The ideal candidate combines strong technical troubleshooting skills with a customer-first mindset and experience supporting business-critical insurance technology platforms
Duties and Responsibilities:
  • Respond to and resolve user support requests in a timely, service-oriented manner through phone, email, in-person, and internal ticketing channels.
  • Provide day-to-day support for AMS360 and other Vertafore products, helping users troubleshoot issues and navigate system functionality.
  • Serve as a knowledgeable resource for Agency Management System questions, escalating more complex issues when needed.
  • Troubleshoot software, access, workflow, and user-experience issues, partnering with internal teams to resolve them effectively.
  • Maintain accurate documentation of support interactions, recurring issues, resolutions, and internal service standards.
  • Support employee onboarding and system access needs related to AMS360, Vertafore products, and other business tools.
  • Assist with system enhancements, testing, user acceptance testing, and process improvements as needed.
  • Partner cross-functionally with business, IT, and operations teams to support internal users and improve the overall support experience.

Qualifications
  • At least 2 to 3 years of experience in a service desk, business systems support, or technical support role.
  • Experience supporting Agency Management Systems, with AMS360 and Vertafore product experience strongly preferred.
  • Prior experience in the insurance industry or a related business environment preferred.
  • Strong customer service skills with the ability to support users with patience, professionalism, and urgency.
  • Comfortable troubleshooting software issues and explaining technical information to non-technical users.
  • Highly organized and detail-oriented, with the ability to manage multiple support requests and competing priorities.
  • Strong written and verbal communication skills, including the ability to create clear, user-friendly documentation.
  • Collaborative team player who can work effectively with business stakeholders, IT teams, and end users at all levels.

Additional Information
Please see our company Benefits:
  • Medical, Dental, Vision
  • Life and AD&D insurance
  • FSA / HSA
  • Commuter & Child Care FSA
  • Cancer Support Benefits
  • Pet Insurance
  • Accident & Critical Illness
  • Hospital Indemnity
  • Employee Assistance Program (EAP)
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

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