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It Assistant Jobs in Midvale, UT (NOW HIRING)

Zions Bancorporation

IT Help Desk Analyst

Midvale, UT · On-site

The IT Analyst is responsible for ensuring technology systems, applications, and critical IT ... Collaborate with business units to define technical requirements, utilizing AI assistants to ...

Zions Bank

IT Help Desk Analyst

Midvale, UT · On-site

The IT Analyst is responsible for ensuring technology systems, applications, and critical IT ... Collaborate with business units to define technical requirements, utilizing AI assistants to ...

Alyze-Bountiful

NinjaOne/IT Security Assistant

Bountiful, UT · On-site

$35K - $44K/yr

IT & Security Operations Intern About ALYZE Alyze is a premium health optimization and precision ... Audit existing devices for security gaps (encryption, OS versions, antivirus, etc.) * Assist with ...

Proofpoint, Inc.

IT Support Specialist

Draper, UT · On-site

Ensure adequate customer follow up communications and timely issue status updates to customer and IT management. * Network with cross-functional teams to leverage best practices * Assist customers ...

Proofpoint

IT Support Specialist

Draper, UT · On-site

Ensure adequate customer follow up communications and timely issue status updates to customer and IT management. * Network with cross-functional teams to leverage best practices * Assist customers ...

3form

IT Support Specialist

West Valley City, UT

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ...

3form

IT Support Specialist

West Valley City, UT · On-site

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ...

Moog, Inc.

IT Site Support Technician II

Salt Lake City, UT · On-site

$26.45 - $33.66/hr

Job Title : IT Site Support Technician II Reporting To: Regional IT Site Support Team Lead Work ... Provide on demand support to users with immediate needs. * Assist in the identification, monitoring ...

Moog

IT Site Support Technician II

Salt Lake City, UT

$26.45 - $33.66/hr

Job Title : IT Site Support Technician II Reporting To: Regional IT Site Support Team Lead Work ... Provide on demand support to users with immediate needs. * Assist in the identification, monitoring ...

3form

IT Support Specialist

West Valley City, UT · On-site

Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ... Researches emerging technologies and manufacturing trends to build the foundational knowledge ...

3form

IT Support Specialist

West Valley City, UT · On-site

Leverages approved AI tools (such as Copilots or LLMs) to assist in troubleshooting and ... Researches emerging technologies and manufacturing trends to build the foundational knowledge ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Midvale, UT

It Assistant information

See Midvale, UT salary details

$10

$21

$36

How much do it assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it assistant in Midvale, UT is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Midvale, UT?

The most popular types of It jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for It Assistant jobs?

Cities near Midvale, UT with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Midvale, UT as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,468 per year, or $21.4 per hour.

IT Help Desk Analyst

Zions Bancorporation

Midvale, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Zions Bancorporation rating

8.2

Company rating: 8.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

53rd of 174 rated banks

Job description

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.
We are seeking an IT Analyst to join Zions Bancorporation. The IT Analyst is responsible for ensuring technology systems, applications, and critical IT processes that support the organization's operations run efficiently and effectively. This IT Analyst evaluates technology needs, recommends and implements solutions, provides technical support, and helps optimize IT processes while ensuring compliance with applicable regulatory requirements.
Additionally, this IT Analyst proactively identifies opportunities to leverage Artificial Intelligence (AI) and modern automation tools to streamline workflows, eliminate repetitive tasks, and drive operational efficiency. The IT Analyst partners with business units and technology teams to align technology solutions with organizational objectives, safely pilot and adopt AI capabilities within our systems, improve operational efficiency, and support a secure and reliable technology environment.
Responsibilities:
  • System & Process Optimization: Analyze the organization's technology systems, applications, and processes to identify opportunities for ongoing improvement and operational optimization.
  • Technical Incident Resolution: Resolve IT-related incidents and system problems efficiently to maximize availability, minimize downtime, and ensure peak user productivity.
  • AI-Assisted Requirements Gathering: Collaborate with business units to define technical requirements, utilizing AI assistants to rapidly draft specifications while conducting human-led reviews to resolve logical gaps and edge cases.
  • AI-Augmented Data & API Integration: Support the integration of cross-departmental technology solutions, leveraging AI to accelerate data modeling, query writing, and API code generation while auditing all outputs for security and data privacy.
  • ITSM & Service Governance: Support and oversee critical IT service management functions, specifically managing and maintaining workflows for Change, Incident, and Knowledge Management.
  • AI-Powered Technical Documentation: Draft and maintain technical runbooks and standard operating procedures using AI tools to quickly generate documentation, followed by manual review to ensure strict compliance with internal and regulatory policies.
  • Technology Projects & Continuous Improvement: Participate in strategic technology projects, system rollouts, and process improvement initiatives across the organization.
  • User Support & System Diagnostics: Ask strong, analytical diagnostic questions to clarify technical issues, triage requests accurately, and provide hands-on technical support to employees.

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • 4+ years of practical experience supporting IT systems, including hands-on troubleshooting of enterprise software, hardware, databases, networking, or cybersecurity functions. A combination of education and experience may meet qualifications.
  • Working knowledge of modern IT infrastructure, database management, cloud services, and fundamental cybersecurity principles.
  • Familiarity with regulatory frameworks impacting technology operations (e.g., GDPR, PCI DSS, SOX) and standard ITIL/ITSM service practices.
  • Proven ability to continuously learn, adapt to emerging technologies, and safely leverage modern productivity tools, including generative AI assistants.
  • Exceptional verbal and written communication skills, with the ability to explain complex technical concepts and deliver clear training to non-technical audiences.
  • Exceptional attention to detail, accuracy, and organizational skills, with a track record of managing multiple competing priorities to meet deadlines.
  • Strong interpersonal skills with a service-oriented mindset, working effectively with management, cross-functional teams, and remote employees.

Location:
This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
  • Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
  • At least 75% of the building is powered by on-site renewable solar energy.
  • Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
  • Large modern cafe with a healthy and diverse menu.
  • Healthy indoor environment with ample natural light and fresh air.
  • LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

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