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It Assistant Jobs in Georgia (NOW HIRING)

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

Ask IT consulting

IT Technical Trainer

Tennille, GA

Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses * Assist technical managers, IT developers, and specialists to explain ...

Beyond IT Support

IT Support Technician Level 2

Lilburn, GA · On-site

$19.75 - $27.25/hr

Job Summary : Beyond IT Support is an MSP committed to delivering top-notch IT support and ... Assist in configuring and testing equipment before it's delivered or deployed • Stay up to date ...

Kimley-Horn

Information Technology Analyst

Atlanta, GA · On-site

Perform data maintenance and data archiving * Assist with office moves/expansions Qualifications ... Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 ...

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It Assistant information

See Georgia salary details

$9

$19

$33

How much do it assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it assistant in Georgia is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Georgia? The most popular types of It jobs in Georgia are:
What are popular job titles related to It Assistant jobs in Georgia? For It Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Georgia look for? The top searched job categories for It Assistant jobs in Georgia are:
What cities in Georgia are hiring for It Assistant jobs? Cities in Georgia with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

IT Assistant/Technical Support

Ascent Hospitality Management Co

Buford, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we are not about numbers—we are about people, and that remains our foundation. Our culture creates memorable experiences for our Team Members and guests alike. We are constantly looking for individuals who work well together toward a unified purpose.

We are seeking a motivated and customer-focused IT Assistant / Technical Support professional to join our Corporate IT team.

This position provides first-level technical support while assisting with the administration, monitoring, maintenance, and security of the Company's technology infrastructure. The ideal candidate enjoys solving technical problems, learning new technologies, and providing exceptional customer service to team members across multiple hotel locations.

BENEFITS
  • Competitive compensation.
  • Benefits – Health, Dental, Vision, Life Insurance, and Supplemental Options
  • 401(k) with Employer Match
  • Paid Time Off (PTO)
  • Team Member Hotel Discount Program
  • Professional Development and Training Opportunities
ESSENTIAL FUNCTIONSTechnical Support
  • Provide Level 1 technical support for hardware, software, printers, internet connectivity, password resets, and Microsoft applications.
  • Troubleshoot and resolve user issues both remotely and onsite.
  • Document technical support requests and resolutions in the Company's ticketing system.
  • Deliver outstanding customer service while supporting hotel and corporate team members.
Microsoft 365 amp; Systems Administration
  • Assist with Microsoft 365 administration, including Entra ID, Exchange, Intune, Teams, SharePoint, Azure, and Purview.
  • Maintain user accounts, software licensing, and access permissions.
  • Install software updates and maintain operating systems and applications.
Cybersecurity amp; Infrastructure
  • Monitor cybersecurity alerts and assist with identifying phishing attempts, malware, and other security threats.
  • Monitor NinjaOne and respond to system alerts based on priority.
  • Assist with monitoring virtual server environments and report system issues to the IT Manager.
  • Ensure compliance with company IT security policies and best practices.
IT Operations amp; Projects
  • Maintain an accurate inventory of company technology assets and equipment.
  • Assist with website updates, software implementations, reporting, and technology projects.
  • Coordinate equipment setup for new hires and replacement devices.
  • Support continuous improvement initiatives that enhance technology operations across the organization.
SPECIFIC JOB KNOWLEDGE, SKILLS amp; ABILITIES
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of Windows operating systems, Microsoft 365, networking, and basic cybersecurity principles.
  • Excellent customer service and communication skills.
  • Strong organizational and documentation abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new technologies and software platforms.
  • Ability to work independently while collaborating effectively with the IT team.
PHYSICAL DEMANDS

While performing the duties of this position, the employee will regularly sit for extended periods, use computers and standard office equipment, and occasionally install or move computer equipment weighing up to 40 pounds. Occasional travel to company locations may be required. This position may occasionally require evening or weekend work during system upgrades or emergency situations.

QUALIFICATION STANDARDS
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • One (1) year of technical support experience supporting Windows and/or Linux environments preferred.
  • Experience with Microsoft 365 administration is preferred.
  • Experience with remote support tools, endpoint management, or cybersecurity platforms is a plus.
  • Hospitality experience is helpful but not required.
  • Training and mentorship will be provided for candidates with strong technical aptitude and customer service skills.

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