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It Assistant Jobs in Georgia (NOW HIRING)

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

Morehouse College

Technology Assistant

Atlanta, GA · On-site

$11/hr

Position Details Position Information Job Type Student Position Title Technology Assistant Purpose or role of this position at Morehouse Under general supervision of ITS management, the student ...

Ask IT consulting

IT Technical Trainer

Tennille, GA

Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses * Assist technical managers, IT developers, and specialists to explain ...

Wesley-International

IT Administrator

Scottdale, GA · On-site

$70 - $95/hr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

Wesley International LLC

IT Administrator

Scottdale, GA · On-site

$70K - $95K/yr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

Tier4 Group

IT Engineer

Atlanta, GA · Remote

Develop scripts and internal tools to automate routine IT operations. * Utilize AI-powered tools to assist with troubleshooting, scripting, documentation, analysis, and process optimization.

CITY OF FAIRBURN

IT ANALYST

Fairburn, GA

... assist with the setup, * Installs, diagnoses, repairs, maintains, and upgrades all hardware and ... Collaborates with other IT team members to address systemic issues and participate in team meetings ...

New

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This ... Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. · Support conference ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This ... • Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. • Support ...

Robert Half

IT Specialist

Atlanta, GA · On-site

$36.10 - $41.80/hr

We are looking for an IT Specialist to join a growing IT Software organization in Atlanta, Georgia ... * Assist users with modern AI applications by offering practical guidance on effective prompting ...

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It Assistant information

See Georgia salary details

$9

$19

$33

How much do it assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it assistant in Georgia is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Georgia?

The most popular types of It jobs in Georgia are:

What are popular job titles related to It Assistant jobs in Georgia?

For It Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Georgia look for?

The top searched job categories for It Assistant jobs in Georgia are:

What cities in Georgia are hiring for It Assistant jobs?

Cities in Georgia with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

IT Service Delivery Coordinator

nLeague

Atlanta, GA • On-site

Contractor

Re-posted 22 days ago

Job description

Job ID: 65362

Position:  IT Service Delivery Systems & Projects Coordinator

Client: APS - IT

Location: 130 Trinity Ave SW 5th Floor   Atlanta,  Georgia    30303-0000

Duration: 4 Months(Possibility of extension)

On Site

Purpose:  

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team. 

Summary: 

  • Atlanta Public Schools’ Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
  • The IT Service Delivery Systems & Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
  • The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards. Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
  • The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
  • This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will work under the supervision of the IT Service Delivery team. 

Scope of Work/Key Responsibilities:  

Adhere to established standard operating procedures through the following:  

Maintain exceptional customer service posture at ALL TIMES. 

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team

Primary iiQ Management and Training Responsibilities: 

  • Manage and administer iiQ system for IT Service Delivery and Student Experience Team
  • Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians
  • Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology
  • Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district
  • Monitor IT Service Delivery and Student Experience Tableau dashboards
  • Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology
  • Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management
  • Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability. 
  • Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership
  • Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team