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It Assistant Jobs in Georgia (NOW HIRING)

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses * Assist technical managers, IT developers, and specialists to explain ...

IT Administrator

Scottdale, GA · On-site

$70K - $95K/yr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

IT Administrator

Scottdale, GA · On-site

$70K - $95K/yr

Information Technology Location: On-Site (Atlanta Georgia) Employment Type: Full-Time Position ... Perform periodic access reviews and assist with maintaining appropriate segregation of duties.

IT Intern

Atlanta, GA · On-site

$14/hr

The IT Intern will assist customers who are experiencing any procedural or operating difficulty with the use of DECAL equipment and industry standard IT applications, products, or services. Complex ...

New

The IT Associate provides frontline help desk support to employees across the organization. This ... Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. · Support conference ...

... * Assist in the installation, configuration, and maintenance of computers, meeting rooms (Zoom ... Maintain IT asset inventory, track hardware lifecycles, and coordinate the provisioning, shipping ...

The IT Associate provides frontline help desk support to employees across the organization. This ... • Assist employees with VPN, Wi-Fi, remote access, and connectivity issues. • Support ...

... * Assist in the installation, configuration, and maintenance of computers, meeting rooms (Zoom ... Maintain IT asset inventory, track hardware lifecycles, and coordinate the provisioning, shipping ...

... * Assist in the installation, configuration, and maintenance of computers, meeting rooms (Zoom ... Maintain IT asset inventory, track hardware lifecycles, and coordinate the provisioning, shipping ...

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It Assistant information

See Georgia salary details

$9

$19

$33

How much do it assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it assistant in Georgia is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.

What are the most commonly searched types of It jobs in Georgia?

The most popular types of It jobs in Georgia are:

What are popular job titles related to It Assistant jobs in Georgia?

For It Assistant jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for It Assistant jobs?

Cities in Georgia with the most It Assistant job openings:

Infographic showing various It Assistant job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 19% Part Time, 1% Temporary, 7% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

IT Service Delivery Coordinator

nLeague

Atlanta, GA • On-site

Other

Re-posted 9 days ago


Job description

IT Service Delivery Systems & Projects Coordinator

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.

Atlanta Public Schools’ Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.

The IT Service Delivery Systems & Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.

The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards. Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.

The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will work under the supervision of the IT Service Delivery team.

Adhere to established standard operating procedures through the following:

Maintain exceptional customer service posture at ALL TIMES.

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team

Primary iiQ Management and Training Responsibilities:

  • Manage and administer iiQ system for IT Service Delivery and Student Experience Team
  • Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians
  • Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology
  • Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district
  • Monitor IT Service Delivery and Student Experience Tableau dashboards
  • Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology
  • Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management
  • Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.