ZipRecruiter

Log In

1

It Assistant Jobs in Villa Rica, GA (NOW HIRING)

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

Tier4 Group

IT Engineer

Atlanta, GA · Remote

Develop scripts and internal tools to automate routine IT operations. * Utilize AI-powered tools to assist with troubleshooting, scripting, documentation, analysis, and process optimization.

CITY OF FAIRBURN

IT ANALYST

Fairburn, GA · On-site

... assist with the setup, * Installs, diagnoses, repairs, maintains, and upgrades all hardware and ... Collaborates with other IT team members to address systemic issues and participate in team meetings ...

New

ITdependable, LLC

It Analyst

Carrollton, GA

$60K/yr

Monitor the ticket system and responding/accepting tickets. * Assist in planning for projects ... Prior experience at an MSP or similar IT services environment * Familiarity with Microsoft 365 ...

Valid8 Financial, Inc.

IT Specialist II

Atlanta, GA · On-site

$70 - $110/hr

Participate in audit preparation, compliance activities, and policy enforcement. * Assist with ... Provide mentoring and knowledge sharing to junior IT staff. Required Skills * Strong customer and ...

Synovus

IT Engineer

Atlanta, GA · On-site

... wide Information Technology system. Provides support to internal lines of business across the ... Job Duties and Responsibilities: * Assist with system design reviews and software testing.

New

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

... IT-related work * Assist with IT asset management, inventory, equipment deployments, and ... procurement * Prepare and deploy equipment for new hires and recover equipment during offboarding

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Set up and configure user accounts, devices, and access permissions. * Assist with employee ... Escalate complex technical issues to senior IT staff when necessary. * Assist with system updates ...

State of Georgia

IT Security Administrator

Atlanta, GA · On-site

$80 - $90/hr

This role will assist in developing and maintaining standard operating procedures, policies, and security standards for the organization and for IT‑related projects. Additionally, the IT Security ...

Georgia

IT Security Administrator

Atlanta, GA · On-site

$80 - $90K/hr

This role will assist in developing and maintaining standard operating procedures, policies, and security standards for the organization and for ITrelated projects. Additionally, the IT Security ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Leverage GenAI assistants and prompt-engineering capabilities within GIA (Geotab's internal AI ...

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

$60 - $80/hr

The IT Support Specialist provides efficient, employee‑facing IT support across Geotab offices ... Leverage GenAI assistants and prompt‑engineering capabilities within GIA (Geotab's internal AI ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Monitor system alerts and follow established procedures or escalate as appropriate. * Assist with ... Collaborate with the IT Manager and external partners during system or security-related activities.

next page

Showing results 1-20

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Villa Rica, GA

It Assistant information

See Villa Rica, GA salary details

$9

$19

$34

How much do it assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it assistant in Villa Rica, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.58 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Villa Rica, GA?

The most popular types of It jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for It Assistant jobs?

Cities near Villa Rica, GA with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Villa Rica, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,156 per year, or $19.8 per hour.

IT Service Delivery Coordinator

nLeague

Atlanta, GA • On-site

Contractor

Re-posted 23 days ago

Job description

Job ID: 65362

Position:  IT Service Delivery Systems & Projects Coordinator

Client: APS - IT

Location: 130 Trinity Ave SW 5th Floor   Atlanta,  Georgia    30303-0000

Duration: 4 Months(Possibility of extension)

On Site

Purpose:  

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team. 

Summary: 

  • Atlanta Public Schools’ Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
  • The IT Service Delivery Systems & Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
  • The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards. Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
  • The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
  • This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will work under the supervision of the IT Service Delivery team. 

Scope of Work/Key Responsibilities:  

Adhere to established standard operating procedures through the following:  

Maintain exceptional customer service posture at ALL TIMES. 

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team

Primary iiQ Management and Training Responsibilities: 

  • Manage and administer iiQ system for IT Service Delivery and Student Experience Team
  • Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians
  • Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology
  • Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district
  • Monitor IT Service Delivery and Student Experience Tableau dashboards
  • Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology
  • Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management
  • Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability. 
  • Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership
  • Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team