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It Assistant Jobs in Alaska (NOW HIRING)

University of Alaska

IT Services Student Assistant

Juneau, AK · On-site

$19 - $26/hr

If you have any questions regarding this position, please contact Sam Carmack, Administrative and Communications Assistant - IT, at shcarmack@alaska.edu or 907-796-6452. The University of Alaska (UA ...

University of Alaska

IT Services Student Assistant

Juneau, AK · On-site

$19 - $26/hr

If you have any questions regarding this position, please contact Sam Carmack, Administrative and Communications Assistant - IT, at shcarmack@alaska.edu or 907-796-6452. The University of Alaska (UA ...

University of Alaska

IT Student Assistant

Anchorage, AK · On-site

$15.26/hr

Information Technology Services (ITS) has put together a program to give Student workers an opportunity to experience real-life IT Service Center scenarios. This program will give students the ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

EXOS

IT Project Manager

Anchorage, AK

$97K - $114K/yr

Our client is seeking an experienced, full-time, on-premises IT Project Manager to lead the ... * Assist with writing Request for Proposals (RFPs) * Assist with Contract and Scope of Work ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

GCI

Senior IT Logistics Technician

Anchorage, AK · On-site

GCI's Senior IT Logistics Technician will support companywide IT purchasing activities by working ... guidelines. Assist in coordinating orders, tracking deliveries, and evaluating cost-effective ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Alaska

It Assistant information

See Alaska salary details

$12

$24

$42

How much do it assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for it assistant in Alaska is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.38 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Alaska?

The most popular types of It jobs in Alaska are:

What are popular job titles related to It Assistant jobs in Alaska?

For It Assistant jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Alaska look for?

The top searched job categories for It Assistant jobs in Alaska are:

What cities in Alaska are hiring for It Assistant jobs?

Cities in Alaska with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,778 per year, or $24.4 per hour.

IT Services Student Assistant

Juneau, AK • On-site

University of Alaska Fairbanks
Colleges, Universities, and Professional Schools • 1 - 5K employees

8.2

Company rating: 8.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

150th of 623 rated colleges and universities

Great coworkers

People enjoy working here

Good employer

Learn more about University of Alaska Fairbanksexternal

$19 - $26/hr

Other

Posted 10 days ago

Job description

Join The It Services Team

Gain valuable on-campus experience providing technical support to our diverse community. No previous experience is required, and we'll work around your class schedule. This is a great opportunity to develop sought-after skills in a supportive environment. Apply today!

UAS IT Services is a dedicated team committed to providing comprehensive technology support to our campus community. We manage everything from first-contact helpdesk assistance and in-depth hardware and software solutions to classroom technology integration and live event media services. Our goal is to ensure a reliable and efficient IT environment, empowering students, faculty, and staff with the tools they need to succeed.

To excel in this role, a positive attitude and a strong eagerness to learn is incredibly helpful. Good communication skills and a knack for customer service in an active environment will also set you up for success. While we don't require advanced technical knowledge, a basic familiarity with computers and software is a plus. You'll work under direct supervision but also have chances to show initiative and grow.

Minimum Qualifications:

No prior experience necessary. Appropriate training will be provided by IT Services staff.

To be eligible for student employment an applicant must: a. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or b. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and c. Have at least a 2.0 cumulative grade point average (GPA) or approval from the MAU Senior Student Services officer or his/her designee.

Position Details:

This is a part-time, Student Assistant 1, hourly position.

Student Salary Table

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

If you have any questions regarding this position, please contact Sam Carmack, Administrative and Communications Assistant - IT, at shcarmack@alaska.edu.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

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