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It Analyst Jobs in Raleigh, NC (NOW HIRING)

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

Join Our Team as an IT Operations Analyst ScottMadden is seeking a confident and collaborative IT Operations Analyst to provide a hands-on support with ownership of day-to-day IT operations across ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role provides frontline IT support in a highly regulated, mission-critical environment. The ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Conduct risk assessments and impact analyses to identify potential compliance issues and develop ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Conduct risk assessments and impact analyses to identify potential compliance issues and develop ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Conduct risk assessments and impact analyses to identify potential compliance issues and develop ...

UNC-Chapel Hill

Senior IT Business Analyst

Chapel Hill, NC · On-site

$73K - $97K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Enterprise Applications (EA) Senior IT Business Analysis (BA) performs work that consists of identifying business needs, defining requirements, validating solutions through testing and ensuring ...

NC SECU

IT GRC Analyst II

Raleigh, NC · On-site

The IT GRC Analyst II assess, tests, documents, and monitors the SECU technology ecosystem to ... Documenting and maintaining IT Policies / Standards * IT Risk aggregation, reporting, KPI/KRIs

New

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners closely with technology owners and cross-functional stakeholders to identify EOL risks, track ...

US IT Solutions Inc

IT Service Desk lead

Durham, NC · On-site

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners closely with technology owners and cross-functional stakeholders to identify EOL risks, track ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners closely with technology owners and cross-functional stakeholders to identify EOL risks, track ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

Tech Marketing

IT Service Desk lead

Durham, NC · On-site

IT Service Desk Lead This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...

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Showing results 21-40

All JobsIt Analyst JobsIt Analyst Jobs in Raleigh, NC

It Analyst information

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How much do it analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it analyst in Raleigh, NC is $38.12, according to ZipRecruiter salary data. Most workers in this role earn between $28.51 and $44.86 per hour, depending on experience, location, and employer.

What is an IT analyst?

An IT analyst creates an information system designed to optimize organizational productivity and efficiency. As an information technology (IT) analyst or systems analyst, your job duties are to consult with management regarding business priorities, use data collection and modeling to identify target areas for improvement, and collaborate with developers and other colleagues to implement impactful solutions. You need excellent analytical, problem-solving, and project management skills to be a successful IT analyst.

What are the key skills and qualifications needed to thrive as an IT analyst, and why are they important?

To thrive as an IT Analyst, you need strong analytical skills, problem-solving abilities, and a solid understanding of information systems and business processes, often supported by a degree in computer science or a related field. Familiarity with data analysis tools, SQL databases, and IT service management systems like ITIL is typically required, with certifications such as CompTIA or ITIL being advantageous. Excellent communication, attention to detail, and the ability to collaborate with diverse teams are standout soft skills in this role. These skills are crucial for effectively identifying technical solutions, supporting business objectives, and ensuring smooth IT operations.

What are some common challenges IT analysts face when supporting cross-departmental projects?

IT Analysts often work with multiple departments to gather requirements and implement technology solutions, which can present challenges such as managing conflicting priorities, translating technical needs for non-technical stakeholders, and ensuring clear communication between teams. Balancing these demands requires strong interpersonal skills and adaptability. IT Analysts are frequently called upon to mediate between business objectives and technical constraints, ensuring that project deliverables align with organizational goals while maintaining system integrity.
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It Analyst jobs near you
Infographic showing various It Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 61% Full Time, 10% Part Time, and 29% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $79,285 per year, or $38.1 per hour.

IT Operations Analyst

ScottMadden

Raleigh, NC • On-site

Full-time

Re-posted 10 days ago

Job description

Join Our Team as an IT Operations Analyst
ScottMadden is seeking a confident and collaborative IT Operations Analyst to provide a hands-on support with ownership of day-to-day IT operations across Microsoft 365, user support, endpoints, and vendor-managed services.
As part of a small IT team supporting a distributed consulting firm, this role is responsible for ensuring a reliable, secure, and high-performing IT environment. The IT Operations Analyst will administer the M365 environment, provide end-user support, manage escalations, coordinate MSP support, identify trends, and continuously improve operational processes.
This is a front-line support role for a highly capable, self-sufficient user base. It is the primary internal point of contact for day-to-day IT needs, escalating to the MSP for after-hours and specialized support. It rewards judgment and ownership over scripted responses-the ability to independently resolve recurring issues matters more than ticket volume.
This is a hybrid role for someone who can regularly work in our Raleigh, NC office at least two days per week after an initial 30-day in-office period to get established.
What You'll Do
As an IT Operations Analyst you'll provide a hands-on support with ownership of day-to-day IT operations across Microsoft 365, user support, endpoints, and vendor-managed services.
Responsibilities include:
  • Administering Microsoft 365, endpoint devices, and core IT systems to ensure secure, reliable, and efficient operations
  • Providing responsive end-user support for hardware, software, mobile devices, conferencing technology, and related IT services
  • Managing incidents, troubleshooting technical issues, and coordinating escalations with managed service providers and technology vendors
  • Monitoring system performance, identifying trends and recurring issues, performing root cause analysis, and implementing process improvements and automation
  • Supporting onboarding, offboarding, device lifecycle management, and user identity and access administration
  • Maintaining the firm's security posture through Microsoft 365 administration, endpoint management, identity management, and security best practices
  • Coordinating vendor relationships and monitoring service delivery to ensure timely, high-quality support
  • Developing and maintaining IT documentation, standards, and operating procedures
  • Supporting technology implementations and partnering with leadership to evaluate and improve IT tools, processes, and the overall user experience

Who We're Looking For
The ideal candidate has:
  • Experience in administering Microsoft 365, endpoint management, and enterprise end-user technology
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment
  • Strong customer service, interpersonal, and written and verbal communication skills
  • Ability to communicate technical concepts clearly to non-technical users
  • Experience coordinating with vendors and managed service providers
  • Knowledge of IT security, identity management, and Microsoft 365 best practices
  • Continuous improvement mindset with the ability to identify opportunities to improve technology processes and user experience
  • Strong attention to detail, sound judgment, and ability to handle confidential information

Qualifications
  • Bachelor's degree in information technology, computer science or equivalent experience
  • Two to four years of experience supporting Microsoft 365, endpoint management, and enterprise IT operations
  • Relevant Microsoft or industry certifications (e.g., MS-900, MD-102, AZ-900, ITIL Foundation) preferred

About ScottMadden
ScottMadden is a general management consulting firm with three main practice areas - Energy, Corporate & Shared Services, and Enterprise & Specialized Services. We work with forward-thinking clients across a wide variety of business units and functions, including human capital management, finance and accounting, supply chain, and more. Our industry focus is also expansive. In addition to energy, we work in health care, higher education, technology, communications, manufacturing, consumer products, and professional services, among others.
Our Culture
ScottMadden is an inclusive, tight-knit community of professionals where both collaboration and individual performance are rewarded. Initiative and creativity are recognized and valued. Our culture is both collegial and entrepreneurial. Employees build relationships that extend beyond the office and are always willing to help one another. Feedback is provided frequently, with structured review processes annually. ScottMadden is a place where you can grow your career and make an impact.
Work Authorization Requirement
Candidates must be legally authorized to work in the United States without the need for sponsorship now or in the future, as ScottMadden does not provide visa sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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