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Issue Management Jobs in Dallas, TX (NOW HIRING)

TestingXperts Inc. DBA Damcosoft

QA Manager

Irving, TX · On-site

Drive issue resolution and escalation management * Coordinate cross-functional remediation actions for critical quality blockers * Ensure proactive quality governance and issue prevention Continuous ...

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Issue Management information

See Dallas, TX salary details

$29.7K

$64.3K

$108.8K

How much do issue management jobs pay per year?

As of Aug 16, 2026, the average yearly pay for issue management in Dallas, TX is $64,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,200.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in an issue management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the issue management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What is an issue management?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are popular job titles related to Issue Management jobs in Dallas, TX?

For Issue Management jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Issue Management jobs in Dallas, TX look for?

The top searched job categories for Issue Management jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Issue Management jobs?

Cities near Dallas, TX with the most Issue Management job openings:

Issue Management jobs near you
Infographic showing various Issue Management job openings in Dallas, TX as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 82% In-person, 8% Hybrid, and 10% Remote job distribution, with an average salary of $64,326 per year, or $30.9 per hour.

QA Manager

TestingXperts Inc. DBA Damcosoft

Irving, TX • On-site

Contractor

Re-posted yesterday

Job description

Hello,

My name is Sreeja and I represent TestingXperts Inc. TestingXperts is a Specialist QA & Software Testing Company, and an Independent Software Testing division of Damco Group, which is a leading IT Solutions and Services company working with Fortune Enterprises globally. Inheriting the virtues of job quality and optimal user satisfaction from Damco Group, TestingXperts aims at promoting the ethics of connected innovation, thereby seeding the integral values in our employees and achieving unmatched contentment in our clients. To know more about Testingxperts Inc., please visit our website www.testingxperts.com.

If you are interested in the opportunity listed below, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position

Job Description: QA Manager, On-site

Job Title: QA Manager
Location: On-site, Irving, TX

Job Summary

We are seeking an experienced QA Manager to lead quality engineering governance for a large-scale SAP and enterprise testing transformation program. This role will serve as the primary on-site quality leader responsible for overall testing governance, stakeholder management, operational oversight, capacity planning, and quality delivery coordination across integrated testing and automation workstreams.

The QA Manager will act as the central governance lead between client leadership and delivery teams, ensuring quality objectives, testing priorities, operational risks, and execution plans are aligned to release and business outcomes.

Key Responsibilities

Program Governance & Leadership
• Lead overall QA governance for the engagement across integrated testing, automation operations, and quality engineering workstreams
• Serve as the primary on-site quality leadership contact for client stakeholders
• Establish governance cadence, reporting mechanisms, risk management processes, and escalation protocols
• Drive quality planning aligned with program release cycles and enterprise delivery milestones
• Manage quality operating model and ensure alignment across onshore and offshore teams Stakeholder Management
• Partner with client program leadership, business stakeholders, architecture teams, and delivery leads
• Facilitate executive governance meetings and quality reviews
• Communicate program risks, issues, dependencies, and mitigation actions clearly to stakeholders
• Support release decision forums with quality status and recommendations Operational Oversight
• Lead workload prioritization and quality demand planning across workstreams
• Oversee capacity forecasting, utilization management, and resource alignment
• Monitor execution against agreed priorities and quality objectives
• Ensure delivery teams maintain quality standards, timelines, and governance discipline Risk & Issue Management
• Identify quality risks across testing, automation, environments, data, and releases
• Drive issue resolution and escalation management
• Coordinate cross-functional remediation actions for critical quality blockers
• Ensure proactive quality governance and issue prevention Continuous Improvement
• Drive QA process maturity, operational optimization, and governance best practices
• Lead retrospective reviews and quality improvement initiatives
• Support toolchain governance and quality engineering process enhancement Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
• 12+ years of QA and testing experience
• 6+ years in QA leadership or test governance roles
• Strong SAP testing program governance experience
• Experience managing enterprise-scale testing programs in complex transformation environments
• Experience working in hybrid onshore and offshore delivery models

Required Skills

• QA governance and test management
• SAP testing lifecycle expertise
• Release planning and quality risk management
• Capacity planning and resource governance
• Executive stakeholder management
• Program reporting and metrics governance
• Defect and issue management
• Quality engineering leadership

Preferred Skills

• Experience with SAP S/4HANA transformation programs
• Exposure to Tricentis Tosca, qTest, LiveCompare, NeoLoad
• Managed services delivery experience
• Experience in enterprise QA operating model transformation

Key Competencies

• Leadership
• Executive communication
• Decision-making
• Governance discipline
• Risk management
• Client relationship management
• Cross-functional collaboration