Issue Management Jobs in Dallas, TX (NOW HIRING)

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The Vice President role within MUFG Bank's Global Financial Crimes Division supports the Issues Management department by supporting and maintaining the Company's repository of Financial Crimes issues data and the reporting inventory. Key responsibilities include leading and managing user engagements, gathering and documenting requirements, supporting leadership, managing testing and the Change Control Log, overseeing the day-to-day operations of the Data Management Solutions (DMS) Team, and documenting processes and procedures. The position also drives project tracking and reporting on Financial Crimes issues in accordance with compliance standards. This individual contributes to the strategic governance and administration of the DMS Team, including internal and external stakeholder communications, execution of (and reporting against) program objectives, processes, and initiatives, and accountability for the quality and timeliness of deliverables.
Responsibilities:

• Supporting Global Financial Crimes Issues Management DMS leadership in the development and maintenance of scalable and sustainable global financial crimes issues management repository by performing leadership responsibilities and coordinating with other teams and colleagues, as appropriate.
• Providing support to other Issues Management teams by maintaining reports, data feeds to and from other systems, automation and reconciliation processes.
• Developing, writing, and reviewing Business Requirements for database and reports enhancement. Coordinate planning with stakeholders, as appropriate, for system expansion and improvements.
• Leading and managing user engagements, from scoping to delivery, ensuring projects are completed on time and within budget.
• Collaborating with cross-functional teams to develop and integrate technology solutions with business strategy.
• Developing and managing a cross-functional communication and escalation framework across departments and business units.
• Overseeing the deployment of new systems, configuring software, integrating hardware, and ensuring smooth adoption by staff.
• Creating testing scenarios, executing test scripts and documenting changes applied to various aspects of Data Management Solutions as well as gathering and documenting testing evidence.
• Tracking execution of tasks to ensure transparency and compliance with Global Financial Crimes Division requirements.
• Documenting and overseeing existing processes, workflows, BI, and logic behind existing reports and processes. Maintaining Job Aid, repository for knowledge transfer, and Reports Inventory.
• Writing, reviewing, and updating guidance, manuals, and procedures related to Data Management Solutions
• Driving and documenting database changes and updates in accordance with internal procedures and requirements.
• Developing proposals, findings and meeting materials for presentations. Represent IM team in meetings related to technology and systems development.
• Mentoring junior technical team members and supporting team development.
• Supporting general compliance activities and other duties, including special projects as assigned.
• Gain familiarity with the MUFG financial crimes compliance framework, including the roles of Internal Audit and Compliance Testing.
• Develop an understanding of global Anti-Money Laundering ("AML"), Sanctions, Anti-Bribery & Corruption ("ABC") and Core Compliance regulatory regime.

Qualifications:

• BA/BS Degree required in Business and Information Technology or equivalent 7+ years' experience in the relevant field
• Prior experience as a Technology Consultant or Developer is considered a plus.
• High level of proficiency in MS Office Tools (PowerPoint, Word, Excel) and other data management and data visualization tools. Desired experience with tools such as JIRA, Tableau, and Power Automate
• Strong project management skills, exceptional organization skills, and an ability to deliver high-quality work products in a timely manner
• Ability to analyze complex problems and present findings and recommendations to senior executives.
• Problem-solving and troubleshooting skills: Diagnosing technical issues, providing solutions, and sometimes performing repairs or system updates.
• Software development and testing skills: Assisting in creating or customizing software, testing scenarios, and ensuring they meet organizational needs.
• Self-starter who takes initiative proactively
• Writing technical and procedural documentation
• Overviewing existing processes and compliance with procedures; developing and driving implementation of new processes and procedures
• Experience in creating test cases and gathering testing evidence
• Ability to learn new things quickly
• Strong interpersonal and written communication skills
• Team-oriented approach to completing objectives
• Ability to influence key stakeholders across various systems divisions within MUFG
• Strong ability to drive complex discussions with MUFG management and stakeholders
• Travel is possible, but limited

The typical base pay range for this role is $122,000 to $166,000 depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.