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Issue Management Jobs in Atlanta, GA (NOW HIRING)

PETADATA

Technical Project Manager

Atlanta, GA · On-site

Risk & Issue Management * Resource Planning & Allocation * 7+ years in Technical Project / Program Management * Experience with complex development and integration projects * Strong Agile delivery ...

Visa

Senior Manager, Risk Management

Atlanta, GA

Escalation and Issue Management * Support high-risk escalations involvingmerchants, acquirers, issuers, and third-party agents including drafting communications and coordination to senior leadership.

Visa

Senior Manager, Risk Management

Atlanta, GA · On-site

Escalation and Issue Management * Support high-risk escalations involving merchants, acquirers, issuers, and third-party agents including drafting communications and coordination to senior leadership.

Aprio

Manager, Client Experience

Atlanta, GA · On-site

Client Issue Management & Service Recovery * Coordinate client escalations - triaging concerns, mobilizing the right resources, and owning empathetic, on-brand client communications during service ...

Aprio

Manager, Client Experience

Atlanta, GA

Client Issue Management & Service Recovery * Coordinate client escalations - triaging concerns, mobilizing the right resources, and owning empathetic, on-brand client communications during service ...

InventSoft

Business Analyst

Atlanta, GA · On-site

Issue Management * Collect, consolidate, and manage operational issues. * Facilitate issue resolution with vendors and internal stakeholders. * Track corrective actions and follow-up activities.

Brasfield & Gorrie, LLC

QA/QC MEP Manager

Atlanta, GA · On-site

... Issue management. * Review and Approve MOPS for Energizations/Tie ins/Fill and Flush etc. * Review Project documents related to installation and equipment, E.g., Torque, Testing, Startup Reports etc.

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Showing results 21-40

All JobsIssue Management JobsIssue Management Jobs in Atlanta, GA

Issue Management information

See Atlanta, GA salary details

$28.9K

$62.5K

$105.8K

How much do issue management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for issue management in Atlanta, GA is $62,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in an issue management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the issue management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What is an issue management?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are popular job titles related to Issue Management jobs in Atlanta, GA? For Issue Management jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Issue Management jobs in Atlanta, GA look for? The top searched job categories for Issue Management jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Issue Management jobs? Cities near Atlanta, GA with the most Issue Management job openings:
Issue Management jobs near you
Infographic showing various Issue Management job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $62,532 per year, or $30.1 per hour.

Quality Assurance Specialist

Primrose School

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Primrose Schools rating

5.5

Company rating: 5.5 out of 10

Based on 473 frontline employees who took The Breakroom Quiz

17th of 23 rated private schools and tutoring

Job description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Dental insurance

QUALITY ASSURANCE SPECIALIST
WHAT A DIFFERENCE
At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.
We believe who YOU are is as important as what you know We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.
WHAT YOU WILL DO
As a Quality Assurance Specialist, you will play a critical role in supporting quality assurance and compliance efforts across the Primrose system. You will serve as an operational partner to the Director of Quality Assurance & Compliance, helping to monitor, track, document, and resolve issues impacting health, safety, licensing, and brand standards. Through effective communication, case management, data analysis, and cross-functional coordination, you will help ensure concerns are addressed promptly and compliance-related processes are executed consistently and effectively.
  • Monitor incoming concerns, online reviews, and operational requests, ensuring timely review, prioritization, and appropriate escalation.
  • Partner with internal teams and field support to coordinate responses, follow-up actions, and resolution of concerns.
  • Manage cases through investigation, documentation, follow-up, and resolution while maintaining accurate records of actions and outcomes.
  • Communicate case updates and key information to stakeholders and elevate emerging trends or recurring issues as appropriate.
  • Support the Issues Management process through intake, fact gathering, documentation, and coordination of compliance-related matters.
  • Coordinate escalation of significant issues to the Issue Response Team, ensuring information is complete, accurate, and appropriately documented.
  • Monitor open issues, track status updates, and follow up with stakeholders to support timely resolution and accountability.
  • Assist with the development and distribution of compliance-related communications and notifications in partnership with internal stakeholders.
  • Maintain organized, audit-ready records and documentation related to compliance, issue management, and quality assurance activities.
  • Utilize company systems to enter, update, and manage compliance-related data, ensuring accuracy, consistency, and completeness.
  • Generate routine and ad hoc reports that provide visibility into trends, risks, issue status, and resolution timelines.
  • Support the continuous improvement of tools, templates, workflows, resources, and training materials that strengthen quality assurance, safety, and brand standards.
  • Collaborate with cross-functional teams to support issue resolution, process improvement, and system-wide quality initiatives.

WHO WE ARE LOOKING FOR
  • Bachelor's degree required; degree in Business, Communications, Education, or a related field preferred.
  • 2-4 years of experience in quality assurance, compliance, operations, issue management, or a related field.
  • Experience in a franchise, multi-unit, or regulated environment preferred.
  • Experience working with case management, CRM, feedback, or reporting platforms preferred.
  • Strong organizational skills with the ability to manage multiple cases, priorities, and deadlines simultaneously.
  • High attention to detail and commitment to maintaining accurate documentation and records.
  • Effective verbal and written communication skills with the ability to provide clear, professional, and timely updates.
  • Sound judgment and the ability to handle sensitive or escalated matters with discretion and professionalism.
  • Analytical mindset with the ability to identify trends, monitor data, and elevate relevant insights.
  • Collaborative and proactive approach to problem solving, with the ability to build effective working relationships across teams.
  • Proficiency in Microsoft Office applications and experience working with data tracking and reporting tools.

WHAT YOU WILL GET
  • Commission or bonuses based on personal and company performance
  • 50% tuition reimbursement for up to three children at any Primrose Schools
  • Full-time team members are eligible for health, dental and vision insurance
  • 401k with company matching up to 3.5% and life insurance
  • Employee Assistance Program

This is a remote position.
At our headquarters, which we call the Support Center, and in regional support roles throughout the country, we seek to build teams of individuals who establish trusted relationships, demonstrate accountability, have a service mindset, and exhibit agility and curiosity.
We are proud to have a team bringing thought leadership and guidance through marketing, operations, education, information technology, real estate, franchise development, finance, accounting, legal, franchise administration and human resources.

What Primrose Schools employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Primrose Schools

Sourced by ZipRecruiter

The Rigley Primrose Schools are accredited private preschools that provides a premier educational child care experience. We partner with parents to help children build the right foundation for future learning and life, and offer an environment that helps children have fun while nurturing Active Minds, Healthy Bodies and Happy Hearts®.

Industry

Education, education programs administration and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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