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Isp Engineer Jobs in Georgia (NOW HIRING)

Skynet Innovations

Client Support Analyst II

Macon, GA · On-site

LayerCake is seeking a Support Engineer II to provide intermediate technical support for our ... Create or update IT Glue articles with new customer findings. * Assist with ISP and vendor calls ...

LayerCake

Client Support Analyst II

Macon, GA · On-site

LayerCake is seeking a Support Engineer II to provide intermediate technical support for our ... Create or update IT Glue articles with new customer findings. * Assist with ISP and vendor calls ...

Clayco

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Clayco

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Clayco

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

CoServe Global Solutions

Middleware Admin

Atlanta, GA · On-site

$50.50 - $66.25/hr

We are looking for expert developers, but specifically those with experience with Oracle Fusion ... Liaisons with the Infrastructure team, Application team, Architecture team, ISP, third parties, as ...

Clayco

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Clayco

Field Support Technician

Atlanta, GA · On-site

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

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Showing results 21-40

All JobsIsp Engineer JobsIsp Engineer Jobs in Georgia

Isp Engineer information

See Georgia salary details

$32.1K

$97.8K

$161.7K

How much do isp engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for isp engineer in Georgia is $97,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $127,900.00 per year, depending on experience, location, and employer.

How does an ISP Engineer typically collaborate with other departments within an Internet Service Provider company?

ISP Engineers frequently work alongside network operations, customer support, and field maintenance teams to ensure seamless service delivery and rapid issue resolution. They may coordinate with network architects to implement infrastructure upgrades and with sales or product teams to support new service offerings. Effective cross-department communication is essential, as engineers often provide technical guidance to non-technical staff and contribute to the planning and execution of large-scale projects. This collaborative environment helps ISP Engineers gain a broader understanding of the business and opens pathways for career advancement into leadership or specialized technical roles.

What is the difference between Isp Engineer vs Network Engineer?

AspectIsp Engineer
CertificationsCCNA, CCNP, Cisco certifications, ISP-specific training
Work EnvironmentTelecommunications companies, internet service providers, network infrastructure sites
Job FocusDesign, install, maintain ISP networks, troubleshoot connectivity issues

While both Isp Engineers and Network Engineers work with network infrastructure, Isp Engineers specialize in internet service provider networks, focusing on broadband and connectivity solutions. Network Engineers have a broader scope, working across various industries and network types. Isp Engineers typically hold certifications like CCNA or CCNP and work within telecom or ISP environments, making their roles highly specialized for internet delivery services.

How do you become an ISP engineer?

To become an ISP engineer, candidates typically need a background in telecommunications, networking, or computer science, along with experience in network infrastructure and troubleshooting. Relevant certifications such as Cisco CCNA or CCNP can enhance job prospects, and familiarity with network hardware, protocols, and tools is essential. Entry-level positions often require a combination of technical skills and on-the-job training.

What are the key skills and qualifications needed to thrive as an ISP Engineer?

To thrive as an ISP Engineer, you need a solid understanding of networking principles, TCP/IP protocols, and relevant industry certifications such as CCNA or CompTIA Network+. Familiarity with network management tools, routing and switching hardware, and monitoring systems like SNMP is typically required. Strong problem-solving abilities, effective communication, and the capacity to work under pressure are essential soft skills in this role. These skills and qualifications are vital to ensure reliable network performance, swift troubleshooting, and seamless service delivery to customers.

What does an ISP Engineer do?

An ISP Engineer is responsible for designing, implementing, and maintaining the network infrastructure for Internet Service Providers (ISPs). Their work includes configuring routers and switches, monitoring network performance, troubleshooting connectivity issues, and ensuring reliable internet services for customers. ISP Engineers also work to optimize network speed, security, and scalability by deploying new technologies and adhering to industry best practices.
What are popular job titles related to Isp Engineer jobs in Georgia? For Isp Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Isp Engineer jobs in Georgia look for? The top searched job categories for Isp Engineer jobs in Georgia are:
Isp Engineer jobs near you
Infographic showing various Isp Engineer job openings in Georgia as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $97,834 per year, or $47 per hour.

Client Support Analyst II

Skynet Innovations

Macon, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Client Support Analyst II
Location: Macon, GA
About the Role:
LayerCake is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service levels are met for both tickets and phone calls.
Responsibilities:
  • Document all activities, projects, and tickets daily in the ticketing system.
  • Handoff and document in-progress tickets before the end of each shift.
  • Monitor ticket gateway and designated queues.
  • Escalate issues according to IT Glue documentation.
  • Resolve escalations from Level I team as assigned.
  • Create or update IT Glue articles with new customer findings.
  • Assist with ISP and vendor calls for downed services.
  • Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
  • Travel up to 25-50% when assigned.

Expectations:
  • Maintain established SLA requirements for calls and tickets.
  • Maintain customer satisfaction (CSAT) scores as defined by manager.
  • Submit weekly timesheets by end of shift Friday.
  • Work and document established billable hours each week.
  • Be available for on-call weeks and during company-wide outage responses.
  • Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies:
  • Ticketing software: Incident management and time tracking.
  • Remote support: Running scripts and pushing approved actions.
  • Active Directory: Strong knowledge of domain controllers, group policy, and security groups.
  • Virtualization: Strong knowledge of VMware/Hyper-V for incident and operational support.
  • Microsoft Windows/Servers: Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding drivers to print servers.
  • Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.
  • Strong knowledge of AzureAD and Microsoft 365.
  • Microsoft Servers and network equipment: Installation, troubleshooting, and training.
  • Proficiency with central repository for project documentation.
  • Strong understanding of technical infrastructure (servers, networks, applications) for client assignments.
  • Software as assigned.

Physical Requirements:
  • Ability to handle equipment, talk, hear, read, write, and interpret documents.
  • Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

Why Join LayerCake?
LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together.
Benefits:
  • 9 paid holidays; 6 mandated holidays, 3 floating holidays
  • 401K Retirement with matching contributions
  • Excellent medical, vision, and dental insurance
  • Life insurance and disability insurance
  • Unlimited weeks PTO
  • Eligible for PTO, 401k, benefits, you are a full-time employee

Top Reasons our Employees Love Being Part of the Blue Alliance Family:
  1. Entrepreneurial Culture
  2. Fast-paced Flow, with a Variety of Projects
  3. Collaborative Work Environment
  4. Training & Certifications
  5. Career Growth Opportunities

Ready for the next step?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, LayerCake , participate in E-Verify.

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