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Irca Jobs (NOW HIRING)

Irca Group

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Supply Chain Director

Duluth, GA · On-site

$167K - $189K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At IRCA Group, we bring these layers together through a broad portfolio of premium ingredients, technical expertise, and innovative solutions that help chefs, food manufacturers, chains, distributors ...

Irca Group

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Sales Support Supervisor

Suwanee, GA

At IRCA Group, we bring these layers together through a broad portfolio of premium ingredients, technical expertise, and innovative solutions that help chefs, food manufacturers, chains, distributors ...

Irca Group

Maintenance Technician

Union City, CA · On-site

$35 - $40/hr

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At IRCA Group, we bring these layers together through a broad portfolio of premium ingredients, technical expertise, and innovative solutions that help chefs, food manufacturers, chains, distributors ...

Irca Group

Customer Service Representative

Peachtree Corners, GA · On-site

$15.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialist IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large ...

Irca Group

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including ...

Irca Group

Plant Manager

Union City, CA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Food Plant Manager - Union City, CA IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as ...

Irca Group

Production Operator (2nd Shift)

Elk Grove Village, IL · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Irca Group is an International Leader in high quality finished and semi-finished ingredients for the bakery, pastry, and ice cream markets. With a solid history of over 100 years in the industry ...

Irca Group

Production Operator 1st Shift

Elk Grove Village, IL · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Irca Group is an International Leader in high quality finished and semi-finished ingredients for the bakery, pastry, and ice cream markets. With a solid history of over 100 years in the industry ...

Irca Group

Process Engineer

Affton, MO · On-site

At IRCA Group, we bring these layers together through a broad portfolio of premium ingredients, technical expertise, and innovative solutions that help chefs, food manufacturers, chains, distributors ...

Irca Group

Production Operator (2nd Shift)

Elk Grove Village, IL · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Irca Group is an International Leader in high quality finished and semi-finished ingredients for the bakery, pastry, and ice cream markets. With a solid history of over 100 years in the industry ...

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Showing results 21-40

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Irca information

See salary details

$39K

$70.1K

$96.5K

How much do irca jobs pay per year?

As of Aug 20, 2026, the average yearly pay for irca in the United States is $70,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $79,500.00 per year, depending on experience, location, and employer.

What is an IRCA auditor?

IRCA auditors are professionals certified by the International Register of Certificated Auditors (IRCA). They are trained to assess and verify an organization's management systems, such as ISO 9001 for quality or ISO 14001 for environmental management. IRCA certification demonstrates that an auditor has met rigorous competency and ethical standards, making them qualified to perform internal or external audits. These auditors are essential for organizations seeking formal certification or ongoing compliance with international standards.

What skills and qualifications are needed to be an IRCA lead auditor?

To thrive as an IRCA Lead Auditor, you need a strong understanding of management systems, auditing principles, and relevant industry standards, typically supported by IRCA certification and prior auditing experience. Familiarity with audit management software, ISO standards (such as ISO 9001 or ISO 14001), and reporting tools is essential. Excellent analytical thinking, attention to detail, and strong interpersonal communication help build trust and ensure thorough audits. These skills are vital for ensuring compliance, driving continual improvement, and delivering value to clients or organizations.

What challenges do IRCA auditors face during audits, and how can they be addressed?

IRCA Auditors often encounter challenges such as managing tight audit schedules, adapting to diverse organizational cultures, and maintaining objectivity while building rapport with auditees. To address these, auditors should develop strong time management skills, familiarize themselves with different industry practices, and uphold professional ethics. Continuous professional development and peer support within the audit team also help in navigating complex or unfamiliar scenarios effectively.

What is the difference between Irca vs Pharmacist?

AspectIrcaPharmacist
Required CredentialsCertification in pharmaceutical regulation, licensingDoctor of Pharmacy (Pharm.D.), state licensure
Work EnvironmentRegulatory agencies, pharmaceutical companiesCommunity pharmacies, hospitals, clinics
Industry UsageRegulation, compliance, pharmaceutical oversightDispensing medications, patient counseling

While both Irca and Pharmacist roles involve pharmaceuticals, Irca focuses on regulatory compliance and pharmaceutical oversight, often within government agencies or industry, requiring specific certifications. Pharmacists primarily dispense medications and provide patient care in healthcare settings, with a different set of credentials. Understanding these differences helps clarify career paths in the pharmaceutical industry.

More about Irca jobs

What cities are hiring for Irca jobs?

Cities with the most Irca job openings:

What states have the most Irca jobs?

States with the most job openings for Irca jobs include:

What job categories do people searching Irca jobs look for?

The top searched job categories for Irca jobs are:

Irca jobs near you
Infographic showing various Irca job openings in the United States as of August 2026, with employment types broken down into 24% As Needed, 65% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $70,082 per year, or $33.7 per hour.

Customer Service Representative

Irca Group

Suwanee, GA • On-site

$15 - $20.25/hr

Full-time

Re-posted 18 days ago

Job description

IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including consumer packaged goods (CPG) companies. The company's core product offerings consist of chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and various other bakery and pastry ingredients.
 
Headquartered in Italy, IRCA was acquired by Advent International, a global private equity firm, in July 2022. The company has demonstrated a strong history of growth over the past decade. As part of its growth strategy, IRCA made two bolt-on acquisitions in 2022. They acquired Cesarin, a provider of candied fruits, and Anastasi, a supplier of pistachio ingredients. These acquisitions expanded IRCA's product portfolio and market reach.
 
More recently, IRCA acquired the leading manufacturer of sweet and cereal products in Europe and the US. The target company focuses on high-value specialty ingredients for the Food Manufacturers segment. Their product range includes sweet particulates, chocolate confections, baked inclusions, variegates, and fruit purées. This deal, successfully completed in March of 2023, is a transformative move for IRCA, establishing them as a global leader in the semi-finished ingredients industry.
With this acquisition, IRCA has a combined revenue of €1 billion in 2023 and a presence in 22 manufacturing facilities across Europe, the US, and Vietnam. This expanded manufacturing footprint and diversified product portfolio positions IRCA as a key player in the market, serving a wide range of customers in the bakery, pastry, and gelato sectors, as well as food manufacturers.
 
This is an onsite role, for our office located in Suwanee, GA. onsite daily, general hours are 8AM to 5PM
 
A Customer Service Specialist (CSS) acts as the primary internal contact for customers. As a Customer Service Specialist, you will be responsible for delivering exceptional support by actively listening and promptly responding to customer inquiries and concerns. Your role includes ensuring customer satisfaction, building strong relationships, resolving issues, and providing accurate information about our products and services. You will assist customers by addressing complaints, answering questions, and processing orders and returns efficiently and courteously. The Customer Service Specialist will be
responsible for collecting information on how to best serve clients.
Responsibilities
  • Serve as the initial point of contact for customer inquiries and issues, responding promptly,
    professionally and empathetically.
  • Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations
    while partnering with Sales Reps on pertinent customer communications.
  • Assist customers with order processing, shipment tracking, and returns or exchanges.
  • Follow customer orders through the full process from the time of receipt via phone, email or
    electronic data transfer to order entry in Erp system and through shipping and invoicing
  • Maintain accurate records of customer interactions and inquiries.
  • Collaborate with other departmental teams (Sales Reps, Plant personnel, Sales Support, QA,
  • Regulatory, Logistics and Warehouse) to resolve customer issues. Escalate complex problems as
    needed to ensure a positive customer experience.
  • Maintain high customer satisfaction by building rapport and establishing strong relationships with
    customers and sales representatives to anticipate and collaborate on customer future needs. 
  • Assist with preparing multiple report metrics to analyze various departmental KPIs.
  • Follow communication procedures, guidelines, and policies while maintaining a positive brand
    image for the company.
Qualifications
  •  Bachelor’s degree or anticipated completion date.
  •  Proficiency in using relevant computer systems and software. Strong Excel skills required.
  • Ability to multi-task and handle high-pressure situations.
  • Attention to detail and accuracy.
  • Empathy, patience, and a positive attitude.
  • Excellent communication and interpersonal abilities. 
  • Strong problem-solving skills and the ability to resolve customer issues.
  • Exceptional customer service skills with a strong focus on customer satisfaction.
This role reports to the Customer Service Supervisor.
Irca Group offers career growth opportunities as well as competitive compensation and benefits:
Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.