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Ip Technical Support Jobs (NOW HIRING)

Aseva, LLC

Technical Support

Santa Barbara, CA · On-site

... a Technical Assistance Center (TAC) Agent to manage and resolve customer support tickets and ... IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in ...

New

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking ... Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and ...

Weekday AI

Technical Support Specialist

Allen, TX

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking ... Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and ...

NICE

Technical Support Engineer

Sandy, UT · Hybrid

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides ... Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP ...

Aseva, LLC

Technical Support

Santa Barbara, CA · On-site

$25/hr

Aseva is hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing ...

New

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge. Strong foundation in Windows ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Voice over IP - VoIP/ Voice or Voice related IP : 3 Years. VoIP Telephony / VoIP Technologies : 3 Years. VoIP troubleshooting : 4 Years. Nice to Have: Network Services: BVOIP Technical Support ...

NICE

Technical Support Engineer

Sandy, UT · On-site

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides ... Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... and IP Phones. * Installs, maintains, and upgrades software for both individual computers and ...

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Ip Technical Support information

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$14

$26

$44

How much do ip technical support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are IP Technical Support specialists?

IP Technical Support specialists are professionals who assist clients and organizations with technical issues related to Internet Protocol (IP) networks. They diagnose and resolve problems involving connectivity, network configuration, and devices such as routers, switches, and firewalls. Their role includes troubleshooting network outages, providing guidance on network setups, and ensuring reliable and secure data transmission. IP Technical Support specialists often work with both internal IT teams and external customers to maintain optimal network performance.

What are the key skills and qualifications needed to thrive as an IP Technical Support specialist, and why are they important?

To thrive as an IP Technical Support specialist, you need a solid understanding of networking concepts, TCP/IP protocols, troubleshooting skills, and typically a degree or certification in information technology or computer science. Familiarity with network diagnostic tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving abilities, clear communication, and patience are essential soft skills for effectively assisting users and resolving technical issues. These competencies are crucial for maintaining network reliability, ensuring customer satisfaction, and quickly addressing technical challenges.

How does an IP Technical Support specialist typically collaborate with network engineers and other IT teams?

IP Technical Support specialists regularly work alongside network engineers, system administrators, and sometimes cybersecurity teams to diagnose and resolve network or connectivity issues. They often serve as the first point of contact, gathering key information before escalating complex problems to higher-level technical staff. This collaboration requires clear documentation, effective communication, and a strong understanding of network protocols to ensure smooth handoffs and timely resolution of issues. Being proactive and responsive helps build trust and keeps the IT environment running efficiently.

What is the difference between Ip Technical Support vs Network Support Specialist?

AspectIp Technical SupportNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT help desks, technical support centersNetwork operations centers, IT departments
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks
Primary FocusSupporting IP-based systems and devicesManaging and troubleshooting network infrastructure

Ip Technical Support and Network Support Specialist roles share similar certifications and work environments, often overlapping in telecommunications and IT sectors. However, Ip Technical Support primarily focuses on supporting IP-based systems and devices, while Network Support Specialists concentrate on managing and troubleshooting entire network infrastructures.

More about Ip Technical Support jobs
What job categories do people searching Ip Technical Support jobs look for? The top searched job categories for Ip Technical Support jobs are:
Ip Technical Support jobs near you
Infographic showing various Ip Technical Support job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Intellectual Property (IP) Technical Specialist

Amatriot Group, LLC

Springfield, VA • On-site, Remote

$125K - $175K/yr

Full-time

Posted 11 days ago

Job description

Security Clearance: Active TS/SCI [Required]

Location: St. Louis, Missouri OR Springfield, Virginia

Job Type: Full-Time

Target Salary Range*: $125,000-175,000

*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary

Position Overview

The Amatriot Group is currently seeking an Intellectual Property (IP) Technical Specialist to support work with the National Geospatial-Intelligence Agency. The ideal candidate is a subject matter expert with experience in computer architecture, artificial intelligence, machine learning, deep learning, computer vision, software engineering, and other computer science and computer engineering fields who can assess inventions in these fields for patentability.

The Intellectual Property Technical Specialist will support the NGA Office of Research and Technology Applications and the Office of General Counsel with patent assessments, preparation of patent applications related to inventions, and drafting responses to U.S. Patent and Trademark Office actions.

This position will be performed at NGA offices in either St. Louis, MO, or Springfield, VA. Remote work capabilities are authorized on an as-needed basis.

Key ResponsibilitiesPatent Search and Patentability Assessment
  • Conduct patent searches to assess the novelty and patentability of computer architecture, artificial intelligence, and other computer science and computer engineering inventions.
  • Conduct interviews with inventors to capture all required aspects of technologies submitted for the ORTA to make patenting recommendations.
Patent Application and Prosecution Support
  • Collaborate with inventors and OGC to develop patent prosecution strategy.
  • Work closely with OGC to prepare patent applications, including drafting specifications, drawings, and claims.
  • Ensure technical accuracy of the subject matter in patent applications.
  • Provide technical and legal research and analysis to assist OGC in support of NGA submissions pending before the USPTO.
  • Assist OGC with preparing responses to USPTO actions and docket management.
Documentation and Records Management
  • Ensure procedures are in place to classify and maintain records.
  • Interpret and enforce documentation formatting, standards, policies, and operating procedure requirements.
QualificationsEducation

  • B.S. in Computer Science, Computer Engineering, or closely related field.

Experience
  • 5 years of experience related to the job responsibilities listed above with a Bachelor’s degree in a related field; or
  • 3 years of relevant experience with a Master’s degree in a related field; or
  • No years of experience with a PhD in a related field.
  • Demonstrated technical expertise in one or more of the following:
    • Computer architecture
    • Artificial intelligence
    • Machine learning
    • Deep learning
    • Computer vision
    • Software engineering
    • Programming
Skills
  • Ability to work independently with minimal guidance.
  • Demonstrated superior writing and analytical skills.
  • Knowledge of the Patent Laws, Manual of Patent Examining Procedure, and USPTO regulations.
Clearance

  • TS/SCI security clearance required.

Preferred Qualifications
  • Candidates located near NGA offices in either St. Louis, MO, or Springfield, VA.
  • USPTO registration preferred.
  • Submissions to technical journals and authoring white papers in computer science, engineering, or related fields.
  • Ability to work in a fast-paced environment with quick turnaround times and minimal supervision.

Apply