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Ip Technical Support Jobs (NOW HIRING)

Aseva

Technical Support Specialist

Santa Barbara, CA · On-site

Required : • 3+ years of technical support experience • Strong written and verbal communication and customer service skills • Working knowledge of IP networking and troubleshooting (switching ...

QSIC

Technical Support

Dallas, TX · On-site

... IP configuration, NTP sync, and TLS on device behavior. • Understand how QSIC's cloud ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

Mindlance

Technical Support

Washington, DC · On-site

$42K - $53K/yr

... s IP Network and Global Communications networks, including all aspects of the network ... with technical support personnel, both internal and third-party vendors, to provide fast ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Position Overview MetroSys is seeking a dependable and customer-focused Technical Support ... Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ...

QSIC

Technical Support

Dallas, TX

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the ... Solid networking fundamentals - DNS, DHCP, static IP, firewall rules, port access, TLS, and NTP are ...

OSTechnical

Be Seen First

Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

... IP, DNS, and DHCP • Ability to walk non-technical users through solutions Qualifications • High School Diploma or GED (required) • Experience supporting Windows-based computers and network ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Position Overview MetroSys is seeking a dependable and customer-focused Technical Support ... Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ...

QSIC

Technical Support

Dallas, TX · On-site

... IP configuration, NTP sync, and TLS on device behavior. • Understand how QSIC's cloud ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Knowledge of basic networking concepts (TCP/IP, DNS, DHCP). * Relevant certifications (e.g ...

Gotham Biotech

Help Desk Agent

Portland, ME · Remote

$30 - $35/hr

With expertise in Active Directory, TCP/IP, DNS, DHCP, and Remote Desktop Protocol, the agent ... Provide timely and effective technical support to end-users via phone, email, and remote access ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Knowledge of basic networking concepts (TCP/IP, DNS, DHCP). * Relevant certifications (e.g ...

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Ip Technical Support information

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$14

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$44

How much do ip technical support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for ip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Which 3 jobs will survive AI?

For an IP Technical Support role, jobs that require complex problem-solving, customer interaction, and specialized technical knowledge are more likely to survive AI automation. These include roles like network engineers, cybersecurity analysts, and technical support specialists, as they involve critical thinking, troubleshooting, and communication skills that are difficult for AI to fully replicate. Continuous learning and certification in relevant tools can also help maintain job security in this field.

What does an IP support specialist help with?

An IP support specialist assists with troubleshooting and resolving issues related to internet protocol (IP) networks, including configuring network devices, diagnosing connectivity problems, and ensuring network security. They often work with tools like network analyzers and may hold certifications such as CCNA or CompTIA Network+ to support network infrastructure. Their role ensures reliable and secure network communication within organizations.

What are IP Technical Support specialists?

IP Technical Support specialists are professionals who assist clients and organizations with technical issues related to Internet Protocol (IP) networks. They diagnose and resolve problems involving connectivity, network configuration, and devices such as routers, switches, and firewalls. Their role includes troubleshooting network outages, providing guidance on network setups, and ensuring reliable and secure data transmission. IP Technical Support specialists often work with both internal IT teams and external customers to maintain optimal network performance.

Is AI replacing tech support?

AI is increasingly used in IP technical support to handle routine tasks, troubleshoot common issues, and provide 24/7 assistance. However, human support specialists are still essential for complex problems, personalized service, and decision-making that requires critical thinking and empathy.

What are the key skills and qualifications needed to thrive as an IP Technical Support specialist, and why are they important?

To thrive as an IP Technical Support specialist, you need a solid understanding of networking concepts, TCP/IP protocols, troubleshooting skills, and typically a degree or certification in information technology or computer science. Familiarity with network diagnostic tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving abilities, clear communication, and patience are essential soft skills for effectively assisting users and resolving technical issues. These competencies are crucial for maintaining network reliability, ensuring customer satisfaction, and quickly addressing technical challenges.

Which ICT job pays the most?

In the ICT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have the highest salaries. These positions often require advanced certifications, specialized skills, and experience in designing and managing complex systems, leading to higher compensation compared to other ICT roles.

How does an IP Technical Support specialist typically collaborate with network engineers and other IT teams?

IP Technical Support specialists regularly work alongside network engineers, system administrators, and sometimes cybersecurity teams to diagnose and resolve network or connectivity issues. They often serve as the first point of contact, gathering key information before escalating complex problems to higher-level technical staff. This collaboration requires clear documentation, effective communication, and a strong understanding of network protocols to ensure smooth handoffs and timely resolution of issues. Being proactive and responsive helps build trust and keeps the IT environment running efficiently.

What is the difference between Ip Technical Support vs Network Support Specialist?

AspectIp Technical SupportNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT help desks, technical support centersNetwork operations centers, IT departments
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks
Primary FocusSupporting IP-based systems and devicesManaging and troubleshooting network infrastructure

Ip Technical Support and Network Support Specialist roles share similar certifications and work environments, often overlapping in telecommunications and IT sectors. However, Ip Technical Support primarily focuses on supporting IP-based systems and devices, while Network Support Specialists concentrate on managing and troubleshooting entire network infrastructures.

More about Ip Technical Support jobs
What job categories do people searching Ip Technical Support jobs look for? The top searched job categories for Ip Technical Support jobs are:
Ip Technical Support jobs near you
Infographic showing various Ip Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, 4% Contract, and 1% Summer. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Specialist

Technical Support Specialist

RennerBrown Staffing

New York, NY • On-site

$30 - $35/hr

Contractor

Medical

Posted 27 days ago

Job description

The Specialist, Technical Support provides day-to-day technical support to the Information Systems department.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:

  • Install, configure, repair and replace PCs
  • Install, configure, repair and replace telephones
  • Configure basic network interfaces on various devices
  • Troubleshoot basic networking issues
  • Configure Avaya to include adds, moves and changes.
  • Provide technical assistance as required
  • Maintain firm's printing environment-training provided

Qualifications/Position Requirements

  • Knowledge of PC architecture
  • Good understanding of how all subsystems work in a PC and interact with each other
  • Good working knowledge of networking and basic TCP/IP configurations
  • Knowledge of Windows 7 & Windows 10
  • Basic electronics knowledge
  • Good understanding of Avaya phone systems to include adds, moves an changes
  • Ability to work on new equipment and devices without formal training
  • Ability to manage a varied workload and meet deadlines
  • Must be punctual and reliable
  • Strong interpersonal skills
  • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
  • Excellent written and verbal communication skills
  • Ensure confidentiality of all the Firm's and clients documentation and information

Education and/or Experience

  • Bachelor's degree or equivalent military experience
  • Previous experience with extensive focus on PCs on a network in a medium to large corporate environment