ZipRecruiter

Log In

1

Ip Technical Support Jobs (NOW HIRING)

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... IP, DNS, DHCP, SCCM Ability to perform basic Move/Add/Change work for Cisco VoIP telephones ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

In-depth knowledge about networking protocols and the TCP/IP stack * Perfect understanding of ... Manage technical support requests generated by clients. * Create support tickets and follow up with ...

Galon Solution Inc

Technical Support Analyst

Adams, MA · On-site

Adams, MA on-site Job Summary Our client is seeking a Technical Support Analyst Level I , who will ... IP phone systems a plus * Knowledge of systems and networking software, hardware and networking ...

RennerBrown Staffing

Be Seen First

Technical Support Specialist

New York, NY · On-site

$30 - $35/hr

The Specialist, Technical Support provides day-to-day technical support to the Information Systems ... Good working knowledge of networking and basic TCP/IP configurations * Knowledge of Windows 7 & ...

TalentWave

Technical Support Specialist

Chicago, IL

In-depth knowledge about networking protocols and the TCP/IP stack * Perfect understanding of ... Manage technical support requests generated by clients. * Create support tickets and follow up with ...

Collabera

Technical Support Technician

New Carlisle, IN · On-site

$20 - $24/hr

Technical Support Technician Employment Type: Contract for 6 Months Location: New Carlisle, Indiana ... Basic networking knowledge, including understanding of TCP/IP networks, DHCP, and Static IP. Basic ...

NiCE

Technical Support Engineer

Hoboken, NJ · On-site

... IP Recording platforms. • Collaborate closely with deployment teams to ensure the successful ... technical customer support experience, ideally within a Public Safety or mission-critical ...

QSIC

Technical Support

Dallas, TX

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the ... Solid networking fundamentals - DNS, DHCP, static IP, firewall rules, port access, TLS, and NTP are ...

QSIC

Technical Support

Dallas, TX · On-site

... IP configuration, NTP sync, and TLS on device behavior. • Understand how QSIC's cloud ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

Mindlance

Technical Support

Washington, DC · On-site

$42K - $53K/yr

... s IP Network and Global Communications networks, including all aspects of the network ... with technical support personnel, both internal and third-party vendors, to provide fast ...

QSIC

Technical Support

Dallas, TX

... IP configuration, NTP sync, and TLS on device behavior. • Understand how QSIC's cloud ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

next page

Showing results 1-20

All JobsIp Technical Support Jobs

Ip Technical Support information

See salary details

$14

$26

$44

How much do ip technical support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are IP Technical Support specialists?

IP Technical Support specialists are professionals who assist clients and organizations with technical issues related to Internet Protocol (IP) networks. They diagnose and resolve problems involving connectivity, network configuration, and devices such as routers, switches, and firewalls. Their role includes troubleshooting network outages, providing guidance on network setups, and ensuring reliable and secure data transmission. IP Technical Support specialists often work with both internal IT teams and external customers to maintain optimal network performance.

What are the key skills and qualifications needed to thrive as an IP Technical Support specialist, and why are they important?

To thrive as an IP Technical Support specialist, you need a solid understanding of networking concepts, TCP/IP protocols, troubleshooting skills, and typically a degree or certification in information technology or computer science. Familiarity with network diagnostic tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving abilities, clear communication, and patience are essential soft skills for effectively assisting users and resolving technical issues. These competencies are crucial for maintaining network reliability, ensuring customer satisfaction, and quickly addressing technical challenges.

How does an IP Technical Support specialist typically collaborate with network engineers and other IT teams?

IP Technical Support specialists regularly work alongside network engineers, system administrators, and sometimes cybersecurity teams to diagnose and resolve network or connectivity issues. They often serve as the first point of contact, gathering key information before escalating complex problems to higher-level technical staff. This collaboration requires clear documentation, effective communication, and a strong understanding of network protocols to ensure smooth handoffs and timely resolution of issues. Being proactive and responsive helps build trust and keeps the IT environment running efficiently.

What is the difference between Ip Technical Support vs Network Support Specialist?

AspectIp Technical SupportNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT help desks, technical support centersNetwork operations centers, IT departments
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks
Primary FocusSupporting IP-based systems and devicesManaging and troubleshooting network infrastructure

Ip Technical Support and Network Support Specialist roles share similar certifications and work environments, often overlapping in telecommunications and IT sectors. However, Ip Technical Support primarily focuses on supporting IP-based systems and devices, while Network Support Specialists concentrate on managing and troubleshooting entire network infrastructures.

More about Ip Technical Support jobs
What job categories do people searching Ip Technical Support jobs look for? The top searched job categories for Ip Technical Support jobs are:
Ip Technical Support jobs near you
Infographic showing various Ip Technical Support job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support

Technical Support

Computech Corporation

Saline, MI • On-site

$33K - $42K/yr

Other

Posted 2 days ago

Job description

Job Description

# General Description : Experienced Technician responsible for client-side PC Support including the troubleshooting & break/fix of PC hardware, software, network connectivity, account management, printing/plotting, coordination & support of video conferences and special events/meetings. Also responsible for on-going operational support of Windows 7 as well as special assignments/projects as business dictates.

# Requirements/Must Have : In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office 2010 applications and other standard office environment software including Lync, Adobe Acrobat, IE8/IE9, etc. Audio/Visual experience, as well as, Polycom video conference support and use of audio and web-sharing technology Working knowledge of Active Directory, TCP/IP, DNS, DHCP, SCCM Ability to perform basic Move/Add/Change work for Cisco VoIP telephones Excellent written and verbal business communication skills with ability to concisely communicate issues to management, users and peers with diverse backgrounds and cultures Large team experience with proven ability to follow direction and contribute ideas to achieve team goals and improve processes Ability to follow & enforce established processes and security guidelines and effectively communicate them to users Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users Candidate must be reliable, on-time and able to complete tasks by target dates Maintain a professional work ethic & demeanor Experience using Remedy or equivalent incident/request/change/problem management system Excellent organization & time management skills Candidate must be self-motivated, driven to learn with a focus on continuous improvement Ability to lift boxes containing computer equipment

# Skills & Qualification : Other than standard guidelines, procedures and assignments, little daily direction may be provided. The candidate must be able to manage his/her time and assignments diligently to meet targets following established processes with quick escalation of issues to management with attention to detail and high quality results. The candidate will interact with a large number of Information Systems division team members and will support a wide scope of end users including executive management, engineers and administrative staff. A professional appearance and demeanor and ability to work independently as well as within a team is expected at all times.

Additional Information

Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)

Apply