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Ip Relay Operator Jobs (NOW HIRING)

ATC Union

Sales Engineer

Minneapolis, MN · Remote

TCP/IP, SNMP, NetFlow, VoIP * LAN/WAN topologies (MPLS, Frame Relay, ATM) * Additional Knowledge ... ArcSight * Working knowledge of Linux and Windows operating systems Compensation & Benefits

NLB Services

Associate Security Engineer

Atlanta, GA · On-site

Working knowledge of frame relay, MPLS services, OSPF, BGP, and EIGRP routing protocols Remote ... Wireshark, Packet Tracer, PUTTY, MS Visio, and Service Now Operating System: Palo Alto, Cisco ...

Powell

Field Service Engineer - Automation

Houston, TX · On-site

Comply with Powell's standard operating procedures, documentation processes, safety processes and ... Protection relay testing and commissioning * SCADA system testing and commissioning * PLC based ...

SOLV Energy

HV SCADA Engineer II

Bend, OR

Coordinate networksettingsand IP assignmentsforsubstation equipmentwith plant networkprovider ... Understanding ofpower plant operating procedures. * Ability to work with sub-contractors and field ...

SOLV Energy

HV SCADA Engineer II

Raleigh, NC · On-site

Coordinate networksettingsand IP assignmentsforsubstation equipmentwith plant networkprovider ... Understanding ofpower plant operating procedures. * Ability to work with sub-contractors and field ...

EssilorLuxottica

Field Service Technician

PA · On-site

Travel to customer sites to perform equipment installations, operator training, & ongoing service ... Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ...

Essilor

Field Service Technician

Louisville, KY

Travel to customer sites to perform equipment installations, operator training, & ongoing service ... Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ...

SOLV Energy

HV SCADA Engineer II

San Diego, CA

Coordinate networksettingsand IP assignmentsforsubstation equipmentwith plant networkprovider ... Understanding ofpower plant operating procedures. * Ability to work with sub-contractors and field ...

Essilor

Field Service Technician

Philadelphia, PA

Travel to customer sites to perform equipment installations, operator training, & ongoing service ... Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ...

Essilor

Field Service Technician

Washington, DC

Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ... Deliver comprehensive operator training on equipment use, safety, & routine maintenance. * Perform ...

Essilor

Field Service Technician

Atlanta, GA

Travel to customer sites to perform equipment installations, operator training, & ongoing service ... Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ...

EssilorLuxottica

Field Service Technician

Atlanta, GA · On-site

Travel to customer sites to perform equipment installations, operator training, & ongoing service ... Demonstrate technical proficiency in network cabling, TCP/IP configuration, & basic hardware ...

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How much do ip relay operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ip relay operator in the United States is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What is an IP Relay Operator job?

An IP Relay Operator facilitates communication between individuals who are deaf, hard of hearing, or have speech disabilities and those using standard telephones. They relay typed messages from the caller to the recipient and voice responses back to the caller through an internet-based system. Operators must maintain accuracy, neutrality, and confidentiality while ensuring smooth communication. This role requires strong typing skills, attention to detail, and the ability to follow strict protocols.

What are the key skills and qualifications needed to thrive in the Ip Relay Operator position, and why are they important?

To excel as an IP Relay Operator, you need strong typing proficiency, accurate listening and transcription abilities, and a high school diploma or equivalent. Familiarity with specialized relay software, telecommunications systems, and secure messaging platforms is essential, with some employers providing on-the-job training. Exceptional attention to detail, patience, and excellent verbal and written communication skills distinguish top performers. These skills are crucial for accurately and efficiently relaying messages between individuals who are deaf or hard of hearing and voice telephone users, ensuring clear and reliable communication.

What are the common challenges faced by IP Relay Operators on the job?

One common challenge for IP Relay Operators is maintaining accuracy and speed when transcribing and conveying messages between parties, especially during fast-paced or emotionally charged conversations. Operators must also maintain strict confidentiality and professionalism, as they handle sensitive personal communications. Additionally, adapting to varying speaking styles, accents, and technical issues with relay software can require quick thinking and adaptability. However, many operators find the rewarding aspect of helping bridge communication gaps to be highly fulfilling.

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Ip Relay Operator jobs near you

Sales Engineer

ATC Union

Minneapolis, MN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Description

Our client, a leading provider of computer networking and cybersecurity software solutions, is seeking a Sales Engineer to join its regional sales team. This role is critical in supporting revenue growth by delivering high-impact pre-sales technical expertise, solution design, and customer engagement.

The Sales Engineer serves as a trusted technical advisor, partnering closely with Account Managers to articulate product value, design tailored solutions, and guide prospects through the sales cycle. This individual will specialize in strategic verticals such as System Integrators, Service Providers, and Channel Partners.

This position reports to the Sales Director and requires strong collaboration across sales, technical teams, and customer stakeholders.

  • Partner with Account Managers and Regional Leadership to develop and execute technical and business strategies that drive deal success

  • Engage with prospects to identify business challenges, technical requirements, and compelling events, translating them into effective solution strategies

  • Provide pre-sales technical leadership, supporting sales teams in tactical decision-making and opportunity positioning

  • Own and lead all technical aspects of the sales cycle, including discovery, solution design, and technical validation

  • Build relationships across customer IT environments to map infrastructure, uncover pain points, and identify new opportunities

  • Support pipeline development by accurately assessing and forecasting opportunities

  • Design and deliver Proof of Concepts (PoCs), manage competitive evaluations (bake-offs), and lead product demonstrations

  • Conduct onsite and remote presentations (e.g., WebEx or similar platforms), including live demos and whiteboard sessions

  • Collaborate with customers post-engagement to identify upsell and expansion opportunities

  • Adapt to complex environments involving multiple integrators and diverse network architectures

  • Travel within the assigned territory (approximately 40–50%) to support customer engagements

Preferred Qualifications & Skills
Education

  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

  • MBA preferred

  • Formal presentation or public speaking training is a plus

Experience

  • Minimum 7+ years in a pre-sales engineering, post-sales network engineering, or technical pre-sales support role

  • Minimum 7+ years of experience in:

    • Networking technologies

    • Network Performance Monitoring (NPM)

    • Application Performance Monitoring (APM)

  • Proven success in customer-facing roles, with the ability to understand complex technical challenges and deliver effective solutions

  • Demonstrated track record of pre-sales success and revenue contribution

Technical Expertise

Strong background in networking and systems, including:

  • Core Networking Technologies (Required):

    • Cisco routing, switching, gateways, and applications

    • TCP/IP, SNMP, NetFlow, VoIP

    • LAN/WAN topologies (MPLS, Frame Relay, ATM)

  • Additional Knowledge Areas:

    • Network performance management

    • Network security concepts

    • Infrastructure architecture and design

    • Trend analysis and performance optimization

    • Packet analysis / network sniffing tools

  • Preferred Tools & Platforms:

    • HP OpenView (HP/OV)

    • IBM Tivoli

    • EMC SMARTS

    • ArcSight

  • Working knowledge of Linux and Windows operating systems

Compensation & Benefits

  • Competitive base salary + uncapped commission structure

  • Equity (RSUs) offered

  • Opportunity to work within a high-growth, stable organization with a strong market presence

Benefits
Health insurance   Dental insurance    Vision insurance   Life insurance   Retirement plan   Tuition reimbursement   401(k) matching   Paid time off   Health savings account
 
Skills
Pre-Sales Engineering  Network Performance Monitoring (NPM)  Technical Sales & Solution Architecture  Cisco Networking (Routing & Switching)
Cybersecurity Solutions Engineering  TCP/IP & Network Protocols  Sales Engineer