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Invoicing Customer Service Representative Jobs in Indiana

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

... invoicing is completed as per prescribed schedule. • Maintain a clean, safe, and healthy work ... Customer service orientation • Able to work additional hours as required based on operational ...

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Customer Service Representative Overall Purpose: Why the Job Exists & What You Will Do: As a ... Processes invoicing ensuring the order is accurate and pricing is correct. * Cross-trains with the ...

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Evansville, Indiana, United States $ 11.00 - 13.00 (US Dollar) About the job Customer Service Representative We are seeking a Customer Service Agent to join our team!

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Customer Service Rep Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing ...

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all customer ...

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Showing results 21-40

Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What cities in Indiana are hiring for Invoicing Customer Service Representative jobs?

Cities in Indiana with the most Invoicing Customer Service Representative job openings:

Customer Service Representative

Cork Medical

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Details

What You'll Do

  1. Respond to customer inquiries via phone and email
  2. Enter and manage customer orders and updates in internal systems
  3. Provide order status updates, shipping information, and product support
  4. Assist with returns, repairs, and exchanges
  5. Ensure accurate invoicing by coordinating across systems
  6. Maintain customer records and documentation
  7. Support high call volumes with professionalism and efficiency
  8. Collaborate with internal teams to resolve issues

What We're Looking For

Required:

  • High school diploma or equivalent required; or an equivalent combination of education and relevant work experience.
  • Strong communication and customer service skills
  • Attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency

Preferred:

  • Prior customer service or administrative experience
  • Experience with ERP/MRP systems
  • Experience in manufacturing or healthcare environments

What Makes You Successful in This Role

  • You are patient, professional, and customer-focused
  • You communicate clearly and confidently
  • You stay organized and manage multiple tasks effectively
  • You take ownership and follow through on issues
  • You thrive in a fast-paced, team-oriented environment

Work Environment

This role operates across office and operational environments including warehouse and production spaces and requires collaboration with multiple teams.

Why Join Us?

  • Be part of a team that values service and teamwork
  • Gain experience in operations and customer support
  • Opportunities for growth and development
  • Make a real impact on customer experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.