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Invoicing Customer Service Representative Jobs in Indiana

Million Air

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

Million Air

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

Pro Resources

Customer Service Representative

Elkhart, IN · On-site

$25/hr

Pro Resources is seeking a Customer Service Representative for a client in Elkhart, IN. This is an ... Maintain accurate records and documentation * Assist with invoicing, billing, payments, and other ...

Labor Solutions, LLC

Be Seen First

Customer Service Representative

Indianapolis, IN · On-site

$20 - $23/hr

Provide excellent customer service and maintain positive customer relationships. * Manage customer ... Invoicing experience preferred. * Experience with WMS and inventory control is a plus. * Proficient ...

Cosentino

$23 - $25/hr

... and invoicing and collections. As a Customer Services Representative, you will be handling ... different responsibilities: * Responsible for developing and maintaining customer relationships by ...

Cosentino

$23 - $25/hr

... and invoicing and collections. As a Customer Services Representative, you will be handling ... different responsibilities: * Responsible for developing and maintaining customer relationships by ...

US630

Customer Service Representative

Franklin, IN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Indiana?

For Invoicing Customer Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Indiana look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Invoicing Customer Service Representative jobs?

Cities in Indiana with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

United Garage Door

Carmel, IN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Customer Service Representatives are dedicated to delivering exceptional customer service to both internal and external clients. They leverage comprehensive knowledge of all company products and programs to address inquiries effectively. Additionally, they foster clear and efficient communication with fellow team members within the customer service department, ensuring seamless collaboration and support.

We are seeking individuals who are driven by personal goals and ambition, with a strong desire to continuously improve themselves. We value employees who are proactive in their professional development and are eager to grow within our organization.


Primary Duties:

  • Maintain a positive, empathetic, and professional demeanor when interacting with customers at all times.
  • Respond promptly to customer inquiries and requests via various communication channels.
  • Provide accurate and timely information regarding customer order status and product knowledge.
  • Process customer orders, changes, and returns following departmental policies and procedures.
  • Answer incoming calls, assist customers with quoting, order entry, order processing, invoicing, and maintain comprehensive record-keeping.
  • Answer incoming calls, assist customers with quoting, order entry, order processing, invoicing, and maintain comprehensive record-keeping.
  • Ensure proper handling and filing of sensitive materials and records in accordance with established internal controls.
  • Provide timely feedback to management regarding service failures or customer concerns.
  • Work closely with the sales team to meet and exceed customer service expectations.
  • Contribute to team efforts by achieving related goals and objectives as assigned.


Requirements:

  • Proficient in Accounting/Transaction software such as SAGE100 & SAGE CRM.
  • Strong command of the Microsoft Office Suite.
  • Exceptional verbal and written communication skills with a high level of confidence.
  • Creative problem solver with the ability to resolve critical issues.
  • Skilled in multitasking and adept at managing conflicts within the business environment.
  • Actively engaged in company development plans with a strong dedication to work.
  • Capable of working both independently and collaboratively within a team.
  • This is a full-time position.


Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This job requires the employee to lift at least 50 pounds infrequently.


** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.