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Invoicing Customer Service Representative Jobs in Indiana

Million Air

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

Million Air

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

T&B Tube

Customer Service Representative

Gary, IN

$14.50 - $19.75/hr

Customer Service Representative Join the T amp;B Tube Team! T amp;B Tube, Inc., a division of ... Reviews accounting/invoicing with appropriate customer and/or internal departments for accuracy.

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

... invoicing is completed as per prescribed schedule. • Maintain a clean, safe, and healthy work ... Customer service orientation • Able to work additional hours as required based on operational ...

CTB INC

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Customer Service Representative Overall Purpose: Why the Job Exists & What You Will Do: As a ... Processes invoicing ensuring the order is accurate and pricing is correct. * Cross-trains with the ...

Q5 Connections

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Evansville, Indiana, United States $ 11.00 - 13.00 (US Dollar) About the job Customer Service Representative We are seeking a Customer Service Agent to join our team!

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Invoicing Customer Service Representative information

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing clerks, accounts receivable specialists, and invoicing customer service representatives. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely billing for goods or services.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support systems.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.
What are popular job titles related to Invoicing Customer Service Representative jobs in Indiana? For Invoicing Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Invoicing Customer Service Representative jobs in Indiana look for? The top searched job categories for Invoicing Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Invoicing Customer Service Representative jobs? Cities in Indiana with the most Invoicing Customer Service Representative job openings:
Invoicing Customer Service Representative jobs near you

Customer Service Representative

MARTIN INCORPORATED

Fort Wayne, IN • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Description

Job Title: Customer Service Representative

Status: Non-Exempt

Reports to: Customer Service Manager


About Martin Inc.:

Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit www.martinsupply.com


Summary:

As a Customer Service Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be to provide timely and accurate support, ensuring customer satisfaction and maintaining strong relationships. With your strong communication and problem-solving skills, you will assist customers with their inquiries, process orders, and address any concerns or issues they may have. Your dedication to delivering outstanding service will contribute to the overall success of Martin and help us fulfill our mission of "Helping Companies Operate Better."


Key Responsibilities:

  • Builds strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.
  • Assists Customers by providing the information and utilizing all available resources and tools for product selection, order placement, order management, pricing, invoicing, and delivery.
  • Assists in preparation and tracking of quotes, using CSD, Excel, or other programs as required
  • Enters and tracks customer orders from inception through delivery.
  • Expedites customer products or raw materials as required.
  • Communicates with sales as required to assist customers with setup, parts, and daily operations.
  • Demonstrates consistent, professional, customer-oriented, dependable, and on-time performance.
  • Maintains professionalism and composure in a dynamic, team-based environment where priorities quickly change.
  • Performs other duties as assigned.

Requirements

  • Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
  • Ability to communicate effectively with customers, sales, suppliers, and other team members.
  • Ability to make decisions based on information available.
  • Ability to follow verbal and written instructions within specified time frames.
  • Possession of intermediate to advanced MS Office and general computer skills.
  • Experience with CSD software preferred
  • 2 Years of experience in Industrial Supply or Safety Product Customer Service preferred
  • Bachelor Degree in Business or related field preferred or equivalent experience.

What makes Martin Different:

As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:

  • Our low-cost, low-deductible individual and family healthcare plans
  • 8 paid holidays
  • Weekly Pay

Benefits:  

  • 401(k)   
  • Dental Insurance  
  • Employee assistance program  
  • Health insurance  
  • Life insurance  
  • Paid time off  
  • Referral program  
  • Tuition reimbursement  
  • Vision insurance 

Schedule:

Full-time

Monday - Friday

7:30 a.m. - 4:30 p.m.

No weekends

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