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Invoicing Associate Jobs in Arizona (NOW HIRING)

DSV A/S

Customer Service Agent, CSR

Goodyear, AZ · On-site

$16.25 - $22/hr

Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES ... Assure proper invoicing of accounts by verifying customers as required. * Handles returned ...

jbpco

Parts Sales Associate

Phoenix, AZ

How You Will Make an Impact The Parts & Service Sales Associate I will coordinate and oversee the ... invoicing. Ensure that customer orders, inquiries, and follow-up are performed in a timely and ...

CARLISLE COMPANIES

Order Management Specialist I

Phoenix, AZ · On-site

$19.50 - $26/hr

Manage customer orders from entry through successful shipment and invoicing. * Review orders for ... Associate's or Bachelor's degree preferred * Experience in customer service, order management ...

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Invoicing Associate information

What is an invoicing associate?

Invoicing Associates are professionals responsible for preparing, processing, and managing invoices for a company or organization. Their main duties include ensuring that billing information is accurate, sending invoices to clients or customers, tracking payments, and resolving any discrepancies related to billing. They often work closely with other departments, such as accounting and sales, to ensure smooth financial transactions. Strong attention to detail, organizational skills, and proficiency with billing software are important for this role.

What are the key skills and qualifications needed to thrive as an invoicing associate, and why are they important?

To thrive as an Invoicing Associate, you need strong attention to detail, basic accounting knowledge, and proficiency in data entry, typically supported by a high school diploma or equivalent. Familiarity with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Strong organizational skills, effective communication, and the ability to manage time efficiently help you excel in this role. These skills ensure accurate billing, timely payments, and smooth financial operations for the organization.

What are some common challenges faced by invoicing associates, and how can they be effectively managed?

Invoicing Associates often encounter challenges such as managing high volumes of invoices, ensuring accuracy under tight deadlines, and resolving discrepancies with clients or internal departments. Staying organized and maintaining clear communication with team members in finance, sales, and customer service can help mitigate these issues. Utilizing robust accounting software and double-checking data entries are also key practices that help Invoicing Associates maintain accuracy and efficiency in their role.

What is the difference between Invoicing Associate vs Accounts Payable Clerk?

AspectInvoicing AssociateAccounts Payable Clerk
Primary RoleProcessing and managing customer invoicesManaging vendor bills and payments
Required SkillsAttention to detail, data entry, basic accountingData entry, invoice processing, vendor communication
Work EnvironmentFinance or accounting departments, office settingFinance or accounting departments, office setting
Common CertificationsNone required, but familiarity with accounting software helpfulNone required, basic accounting knowledge beneficial

Both roles involve financial data entry and processing within the accounting department. The Invoicing Associate focuses on customer invoices, while the Accounts Payable Clerk handles vendor bills. They share similar skills and work environments, making them closely related but distinct in their specific functions.

Is invoicing a hard job?

Invoicing as an associate involves attention to detail, accuracy, and familiarity with accounting software or spreadsheets. The job can be straightforward but requires consistency and organization to ensure timely and correct billing, which may be challenging for some depending on workload and complexity of transactions.

What are popular job titles related to Invoicing Associate jobs in Arizona?

For Invoicing Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Invoicing Associate jobs in Arizona look for?

The top searched job categories for Invoicing Associate jobs in Arizona are:

What cities in Arizona are hiring for Invoicing Associate jobs?

Cities in Arizona with the most Invoicing Associate job openings:

Invoicing Associate jobs near you

Customer Service Agent, CSR

Goodyear, AZ

DSV Global Transportation
Trucking • 10K+ employees
Learn more about DSV Global Transportationexternal

$16.25 - $22/hr

Full-time

Posted 12 days ago

DSV rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Goodyear, North Cotton Lane 

Division: Solutions 
Job Posting Title: Customer Service Agent, CSR 
Time Type: Full Time

POSITION SUMMARY

The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently.  Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers.  CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

  • Process and input all customer orders. 
  • Running and printing shipments from WMS.
  • Run stock reports to check for product availability. 
  • Generate all related paperwork and necessary information required for customer work orders
  • Checking all orders for special requests
  • Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. 
  • Follow up with other departments to ensure the service standards are being met.
  • Assure proper invoicing of accounts by verifying customers as required. 
  • Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.

 

Customer Interfacing Activities

  • Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.

 

Documentation

  • Ensure the accuracy of all receiving and shipping documents. 
  • Gather and maintain all data and records relative to shipping and receiving activities. 
  • Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. 
  • Prepare any reports concerning customer service as required by supervisors.
  • Assist in resolving any discrepancies.

 

Data Entry

  • Operate the computer terminal in a proficient manner. 
  • Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.

 

Clerical

  • Oversee all paperwork associated with orders and maintain the corresponding files.
  • Answer phone calls and operates various types of office machines and computers necessary to perform duties. 
  • Greet customers and visitors to the office. 
  • Effectively correspond with customers as required.

 

 

Communication

  • Answer incoming telephone calls in a cheerful, courteous, and timely manner. 
  • Promptly route each call to the proper party, taking messages when necessary. 
  • Assist callers with general information and inquires. 
  • Direct visitors to appropriate department.
  • Assist drivers at check in window various times though out the day.

 

OTHER DUTIES (Site Specific)

  • CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
  • Work overtime as dictated by business whether mandatory or voluntary.

 

 

SUPERVISORY RESPONSIBILITIES

  • None

 

MINIMUM REQUIRED QUALIFICATIONS

 

Education and/or Experience

  • Must have a high school diploma or general education degree (GED).
  • 1 year experience in Customer Service-related capacity
  • Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

 

Certificates, Licenses, Registrations or Professional Designations

  • N/A

 

SKILLS, KNOWLEDGE AND ABILITIES

 

Computer Skills

  • Intermediate computer skills
  • Proficient with MS Office Applications
  • WMS functions

 

 

Language Skills

  • English (reading, writing, verbal)
  • Business writing proficiency

     

Mathematical Skills

  • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

 

 

Other

  • Strong attention to detail accuracy and accomplish job task in a timely manner.
  • Ability to perform duties with minimal supervision or guidance.
  • Ability to multi-task
  • Effective communication skills
  • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

 

PREFERRED QUALIFICATIONS

  • 1-3 years warehouse/logistics support experience
  • 2-3 years' experience in Customer Service-related capacity

 

 

PHYSICAL DEMANDS

Occasionally

  • Handling/Fingering, Sitting

Frequently

  • Bending

Constantly

  • Walking and Standing

Ability to Lift/Carry and Push/Pull

  • 21-50 pounds
    • Reach above shoulder, reach outward, squat, or kneel.

 

Other Physical Requirements:  

 

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

 

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $18.00 - $24.00 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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