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Investigative Case Manager Jobs in Rochester, NY

L3HHCM20

Security Support D (PERSEC)

Rochester, NY

$49K - $91K/yr

Government regarding background investigation case matters and refer such information to ... Management System (SIMS) In compliance with pay transparency requirements, the salary range for ...

L3HHCM20

Security Support D (PERSEC)

Rochester, NY

$49K - $91K/yr

Government regarding background investigation case matters and refer such information to ... Management System (SIMS) In compliance with pay transparency requirements, the salary range for ...

Cirrus Manor

Administrative Assistant

Rochester, NY

$22 - $25/hr

RESIDENT SERVICES CASE MANAGEMENT SUPPORT: ● Assist Case Manager in developing, maintaining, and ... ● Investigate incident reports in accordance with facility policies and NYS DOH rules and ...

Deloitte

Expense Fraud Analyst

Rochester, NY · On-site

Managing multiple concurrent investigations, determining escalation paths, and supporting timely, consistent case resolution. * Protecting confidential and sensitive information, including personally ...

Iberdrola

Program Manager - Remediation

Rochester, NY · On-site

SIR projects include but are not limited: to site characterization; remedial investigation ... Experience with regulatory (rate case) proceedings and testimony. * Direct knowledge of relevant ...

Iberdrola

Program Manager - Remediation

Rochester, NY · On-site

SIR projects include but are not limited: to site characterization; remedial investigation ... Experience with regulatory (rate case) proceedings and testimony. * Direct knowledge of relevant ...

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Showing results 21-40

All JobsInvestigative Case JobsInvestigative Case Manager JobsInvestigative Case Manager Jobs in Rochester, NY

Investigative Case Manager information

See Rochester, NY salary details

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How much do investigative case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for investigative case manager in Rochester, NY is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.
What are popular job titles related to Investigative Case Manager jobs in Rochester, NY? For Investigative Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Investigative Case Manager jobs in Rochester, NY look for? The top searched job categories for Investigative Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Investigative Case Manager jobs? Cities near Rochester, NY with the most Investigative Case Manager job openings:
Investigative Case Manager jobs near you
Infographic showing various Investigative Case Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 43% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,071 per year, or $31.3 per hour.

Security Support D (PERSEC)

L3HHCM20

Rochester, NY

$49K - $91K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title: Security Support D (PERSEC)

Job Code:  41837

Job Location: Rochester, NY

Job Schedule: 9/80 

Job Description:

Seeking a self-starter who can efficiently manage a fast-paced, multi-tasking environment to ensure L3Harris compliance with all U.S. Government customer Personnel Security (PerSec) requirements. The role involves developing and implementing an effective security education and awareness training program, briefing individuals on their security clearance responsibilities, and debriefing those who no longer have a need-to-know (NTK). Responsibilities include processing Department of War (DoW) clearance applications, determining reciprocity for investigations, and utilizing security databases to include DISS & Scattered Castles & NBIS.

Essential Functions: 

  • Ensures L3Harris compliance to all U.S. Government customer PerSec requirements
  • Assist with developing and implementing an effective security education and awareness training program
  • Conduct indoctrination briefings and educating cleared personnel on their clearance responsibilities
  • Debriefing individuals who no longer have a NTK or resign from their position
  • Process clearance investigation applications for perspective candidates and employees. Determine whether subjects of investigation can be granted reciprocity by a completed investigation from another agency.
  • Utilize security databases, such as Defense Information System for Security (DISS) and National Background Investigation Services (NBIS) and Scattered Castles.
  • Familiarization with DoD guidance and 32 CFR Part 117 NISPOM.
  • Utilize U.S. Government systems to initiate personnel to complete their security questionnaire. Interface with personnel in support of their investigation; assist with eApp access issues or questions.
  • Review investigative documents completed by personnel for errors, omissions, and quality.
  • Work with applicants and points of contact (Security, Human Resources, Program) on case issues.
  • Receive notifications from U.S. Government regarding background investigation case matters and refer such information to appropriate staff personnel.
  • Perform security functions to include updating and maintaining personnel security databases/repositories and creating employee security records.
  • Handle sensitive inquiries made by internal and external customers and employees.
  • Assist with routine and non-routine administrative requirements on project/program related efforts.

Qualifications:  

  • Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
  • Active Top Secret/SCI Clearance 

 

Preferred Additional Skills:

  • Working knowledge of National Industrial Security Program Operating Manual (NISPOM), Intelligence Community Directives (ICD's) and supplement Information system security experience
  • Familiarity with DISS, NBIS, Pre-Screening Questionnaire's, Scattered Castles, and Security Information Management System (SIMS)


In compliance with pay transparency requirements, the salary range for this role in New York is $49,500 - $91,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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