Description
The Inventory & Fulfillment Supervisor is responsible for the daily execution of warehouse operations, inventory control activities, retail replenishment, and shipping fulfillment. This hands-on leadership role supervises the Shipping & Fulfillment team while ensuring inventory is accurately stored, organized, replenished, and shipped to support both retail and customer demand.
The ideal candidate is a proactive, organized leader who enjoys working alongside their team, solving problems, maintaining operational efficiency, and driving accountability.
Essential Duties & Responsibilities
Inventory & Replenishment
- Execute inventory control processes to maintain inventory accuracy.
- Conduct cycle counts and inventory reconciliations.
- Prepare and fulfill weekly Transfer Orders for retail locations.
- Monitor inventory levels and communicate shortages, discrepancies, and replenishment needs.
- Support annual physical inventory and inventory audits.
Warehouse Operations
- Oversee warehouse organization, storage locations, and product put-away.
- Ensure inventory is received, labeled, and stored correctly.
- Maintain clean, safe, and organized warehouses and storage areas.
- Monitor warehouse space utilization and recommend improvements as needed.
Shipping & Fulfillment
- Supervise daily shipping and fulfillment activities.
- Coordinate workload and priorities for the Shipping & Fulfillment team.
- Ensure customer orders are shipped accurately and on time.
- Assist with fulfillment activities during peak periods when necessary.
Team Leadership
- Supervise, train, and coach Shipping & Fulfillment Associates.
- Promote accountability, teamwork, and safe work practices.
- Assist with scheduling, performance management, and employee development.
Continuous Improvement
- Follow and enforce established inventory and warehouse procedures.
- Identify opportunities to improve efficiency, organization, accuracy, and service levels.
- Support operational initiatives and process improvements.
Requirements
Qualifications
Required
- 3+ years of experience in warehouse, inventory, fulfillment, or logistics operations.
- Previous supervisory or team leadership experience.
- Experience using inventory management systems.
- Strong organizational, problem-solving, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office, particularly Excel.
Preferred
- Experience with Fishbowl Inventory and Shopify.
- Experience in manufacturing, production, retail, and consumer packaged goods environments.
- Knowledge of cycle counting and inventory reconciliation processes.
Physical Requirements
- Ability to stand, walk, bend, and lift throughout the workday.
- Ability to lift up to 50 pounds regularly.
- Ability to work in warehouse, storage, and fulfillment environments.
Regular Work Hours:
Monday through Friday 7:00 am to 3:30; Saturdays are required during the fourth quarter of the year.
Pay Range: $30.00 to $32.00 per hour, depending upon experience