... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
... develop interview questions/rating grids; recommend salary offers; perform reference checks. May prepare and submit required appointment documentation; assure UI Health Care compliance with ...
Part Time Behavioral Health Therapist
Council Bluffs, IA · On-site
$36K - $37K/yr
Interview questions will require assessment, but not be limited to patient's safety, suicidality and homicidally, abuse and neglect across the lifespan. * Treat mental health conditions using ...
Part Time Behavioral Health Therapist
Council Bluffs, IA · On-site
$36K - $37K/yr
Interview questions will require assessment, but not be limited to patient's safety, suicidality and homicidally, abuse and neglect across the lifespan. * Treat mental health conditions using ...
... interview questions/rating grids; recommend salary offers; perform reference checks. • May prepare and submit required appointment documentation; assure UI Health Care compliance with background ...
... interview questions/rating grids; recommend salary offers; perform reference checks. • May prepare and submit required appointment documentation; assure UI Health Care compliance with background ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. Ensure electronic recruiting files are maintained for each open position. Focus on ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. Ensure electronic recruiting files are maintained for each open position. Focus on ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. Ensure electronic recruiting files are maintained for each open position. Focus on ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. Ensure electronic recruiting files are maintained for each open position. Focus on ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. • Ensure electronic recruiting files are maintained for each open position. • Focus ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. • Ensure electronic recruiting files are maintained for each open position. • Focus ...
... interview questions/rating grids; recommend salary offers; perform reference checks. • May prepare and submit required appointment documentation; assure UI Health Care compliance with background ...
... interview questions/rating grids; recommend salary offers; perform reference checks. • May prepare and submit required appointment documentation; assure UI Health Care compliance with background ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. • Ensure electronic recruiting files are maintained for each open position. • Focus ...
Develop interview questions and work samples as needed. Ensure positions are being filled in a timely manner. • Ensure electronic recruiting files are maintained for each open position. • Focus ...
Recruiting Specialist
West Des Moines, IA · On-site
Coordinate the preparation of interview questions and other hiring and selection materials. * Initiatives employment offers under direction of HR Manager and hiring managers using defined business ...
Recruiting Specialist
West Des Moines, IA · On-site
Coordinate the preparation of interview questions and other hiring and selection materials. * Initiatives employment offers under direction of HR Manager and hiring managers using defined business ...
Coordinate the preparation of interview questions and other hiring and selection materials. * Initiatives employment offers under direction of HR Manager and hiring managers using defined business ...
Coordinate the preparation of interview questions and other hiring and selection materials. * Initiatives employment offers under direction of HR Manager and hiring managers using defined business ...
Retail Customer Service Specialist
Iowa City, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
New
Retail Customer Service Specialist
Iowa City, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
New
Customer Service Delivery Driver
Burlington, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Customer Service Delivery Driver
Burlington, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Retail Customer Service Specialist (Bilingual Preferred)
Cedar Rapids, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Retail Customer Service Specialist (Bilingual Preferred)
Cedar Rapids, IA · On-site
$16.26/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Customer Service Delivery Driver
Spencer, IA · On-site
$17.66/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Customer Service Delivery Driver
Spencer, IA · On-site
$17.66/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Delivery Driver
Ankeny, IA · On-site
$15.50/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Delivery Driver
Ankeny, IA · On-site
$15.50/hr
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own ...
Interview Questions information
See Iowa salary details
$108K - $118.4K
5% of jobs
$118.4K - $128.9K
5% of jobs
$128.9K - $139.3K
6% of jobs
$139.3K - $149.7K
7% of jobs
$150.3K is the 25th percentile. Wages below this are outliers.
$149.7K - $160.1K
9% of jobs
$160.1K - $170.5K
2% of jobs
$170.5K - $180.9K
12% of jobs
The median wage is $183K / yr.
$180.9K - $191.4K
16% of jobs
$199.3K is the 75th percentile. Wages above this are outliers.
$191.4K - $201.8K
16% of jobs
$201.8K - $212.2K
14% of jobs
$212.2K - $222.6K
7% of jobs
$108K
$176.1K
$222.6K
How much do interview questions jobs pay per year?
What are the 5 C's of interviewing?
What are 10 common job interview questions?
What are some common challenges faced by professionals when conducting interview questions as part of the hiring process?
What are the top 5 questions asked in a job interview?
What are the key skills and qualifications needed to thrive as an Interviewer, and why are they important?
What are the 7 most common interview questions?
What is the difference between Interview Questions vs Customer Service Representative?
| Aspect | Interview Questions | Customer Service Representative |
|---|---|---|
| Purpose | Assess candidate skills, experience, and fit for a role | Assist customers, resolve issues, and provide information |
| Work Environment | Interview setting, often office or virtual | Call centers, retail, or office environments |
| Required Credentials | Based on job requirements, may include certifications | High school diploma or equivalent, customer service skills |
| Common Search Intent | Preparing for job interviews, interview tips | Customer service skills, job openings, interview prep |
Interview Questions focus on evaluating a candidate’s suitability for a role through assessments and inquiries, while Customer Service Representatives handle direct interactions with customers to solve problems and provide support. Both roles are essential in the hiring process and customer service industries, but their functions and contexts differ significantly.
What are interview questions?

Full-time
Medical, Dental, Life, Retirement, PTO
Posted 21 days ago
University Of Iowa rating
6.8
Based on 84 frontline employees who took The Breakroom Quiz
423rd of 552 rated colleges and universities
Job description
The University of Iowa Health Care is seeking an HR Generalist to serve as a strategic business partner and facilitates the effective operations of a department by providing human resource consultation and guidance to unit leadership and employees. The HR Generalist contributes to the success of the Office of Chief Medical Officer by managing and providing oversight to the human resource functions for staff and student positions. Coordinates recruitment activities, HR Workflow transactions, monitors compliances, consults on salary recommendations, staff development and training, reclassifications, furloughs, disciplinary action, and terminations. This individual acts as a liaison between the Office of Chief Medical Officer and Health Care Human Resources and makes high-level independent decisions regarding human resource activities requiring a high degree of discretion and independent judgment.
Duties include:
Function as human resources representative and consultant; seek guidance from supervisor as needed.
Serve as a resource and advisor to administrators, supervisors and staff and liaison to internal and external organizations and departments relative to human resources issues and activities.
Advise management staff on recruitment and retention strategies; assure appropriate communication of issues and information.
Advise and assist management with issues related to salaries, current staffing levels, future needs, reductions in staff and other matters related to personnel.
Advise and assist administrators and supervisors on employee labor relations issues; coach and develop supervisor skills to address performance issues. Oversee investigative process, progressive discipline process and termination of staff; assure appropriate documentation is processed in a timely and accurate manner.
Analyze and interpret data and reports related to human resources operations. Prepare specialized reports requiring a thorough knowledge of institutional and departmental policies, procedures and programs.
Manage performance review process; assure compliance with deadlines; monitor goals; follow up on performance issues and training requests. Provide staff and supervisor training on performance evaluation portal.
Provide periodic review and update of position descriptions and essential and marginal job function analysis forms to assure accurate reflection and documentation of job responsibilities as well as physical and cognitive requirements for all positions.
Assure staff classifications accurately reflect tasks and level of responsibility; assure appropriate salary levels; identify areas of concern, provide recommendations to administrators and supervisors as appropriate; perform salary surveys; analyze salary requests and recommend salary adjustments; manage reclassification process; create and submit appropriate documentation.
Serve as resource to supervisors and staff regarding career development opportunities, award programs, and internship programs.
May manage recruitment process for professional and scientific, SEIU, merit and student staff. Identify recruitment strategies and opportunities; create position descriptions and essential and marginal job function analysis forms; recommend classification level; create and submit required documentation; review resumes; coordinate and participate in interview process; develop interview questions/rating grids; recommend salary offers; perform reference checks.
May prepare and submit required appointment documentation; assure UI Health Care compliance with background and credential checks and required certifications/licenses. Prepare orientation schedules; identify mentors; schedule institutional and position specific training/benefit sessions; determine and assure access to systems; meet with new staff to provide HR orientation and review institutional and departmental policies and procedures.
May develop and implement professional development programs, including development of in-house training opportunities. Conduct needs assessment and data analysis to determine training priorities. May arrange for content and speakers; and coordinate and evaluate events.
Provide oversight of ELMS (enterprise labor management system); review payroll reports; educate staff on policies and procedures; answer questions and provide guidance to staff, supervisors and administrators.
Prepare and submit termination documentation in a timely manner; manage exit interview and off-boarding process; assure timely termination of system accesses; assure University property is collected prior to termination; update databases and other systems as appropriate.
Contribute to and implement departmental policies and procedures, assuring compliance with CCOM, UI Health Care and UI policies and procedures; provide ongoing review of policies and update/revise as necessary.
Maintain knowledge of current and new training and certification requirements; collaborate with leadership to assure compliances are accurately identified in human resource systems and documentation is current and readily available for inspection.
Advise and assist management with issues related to salaries, current staffing levels, future needs, reductions in staff and other matters related to personnel.
Facilitate compliance with FMLA, ADA and Workers Compensation; meet with supervisors and staff members to discuss policy and procedure, including necessary paperwork, required documentation and follow up; assure compliance with federal, state and University regulations; serve as a resource to supervisors and staff for related questions and concerns.
Maintain electronic personnel records for employees; assure compliance with CCOM, UI Health Care and UI policies and procedures.
Provide guidance and direction to human resource team members on workflow transactions. Review, edit and approve transactions.
Review, resolve and respond to requests for information, complaints and grievances from faculty, staff, students, other organizations, and the public.
Advise management on departmental, UI Health Care and UI employment and personnel policies and procedures.
Manage mandatory compliance processes. Monitor completion and assure compliances are accurately identified in University/hospital systems and HRIS information is updated.
Monitor key metrics related to human resources; analyze data to identify trends and recommend solutions that align with organizational and departmental business objectives.
Assist in the development and administration of HR programs and initiatives.
Suggest, create and be involved with key HR changes in the departments supported.
Serve on institutional committees and workgroups, as assigned.
University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time: 100%
Pay Grade: 4A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa?, click here
Required Qualifications
- A Bachelor's Degree in Human Resources Management or Business Administration or an equivalent combination of education and experience
Minimum of three years of related progressive human resources experience.
Excellent interpersonal and relationship building skills with the ability to communicate effectively (verbally and written) at all levels of the organization.
Demonstrated knowledge of current human resource principles, practices and processes and current federal and state laws, statues, regulations, and policies pertaining to human resources.
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so.
Must possess strong organizational and analytical skills and attention to detail.
Proficiency in computer software applications and office support tools available (e.g., MS Office, email, presentation software and spreadsheets).
Desirable Qualifications
- Master's degree in Business Administration (MBA) or related field
- PHR, SPHR or SHRM HR professional education and/or certification
- Knowledge of health care and university policies and procedures
- Knowledge of state and federal regulations affecting Human Resources
- Work experience in a setting with a large number of employees and complexity (union environment) is highly desirable
Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 7 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check
With additional questions, please reach out to Bailey Tinkler at bailey-tinkler@uiowa.edu
What University Of Iowa employees say
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About University of Iowa
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Iowa City, IA, US
Year founded
1847