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$5

$21

$34

How much do internship vanguard customer service jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for internship vanguard customer service in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $33.65 per hour, depending on experience, location, and employer.

How much do Vanguard interns make?

Vanguard interns typically earn an hourly wage that ranges from $15 to $20, depending on location and level of experience. Internships usually last for a summer or semester, providing opportunities to develop skills in customer service and financial services.

What are the key skills and qualifications needed to thrive as an Internship Vanguard Customer Service representative, and why are they important?

To thrive as an Internship Vanguard Customer Service representative, you need strong communication skills, attention to detail, and a customer-focused mindset, typically supported by enrollment in a relevant degree program. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is often expected. Active listening, problem-solving abilities, and teamwork are important soft skills that help you build rapport with clients and colleagues. These skills are essential for delivering high-quality customer experiences and supporting the company's reputation for excellent service.

Is a Vanguard internship good?

A Vanguard internship in customer service provides hands-on experience in financial services, developing skills in client communication, problem-solving, and industry tools. Interns often gain exposure to investment products and company operations, which can enhance future employment prospects in finance or customer support roles.

Does Vanguard offer internships?

Vanguard offers internships for students and recent graduates in various departments, including customer service. These internships typically provide hands-on experience, mentorship, and may lead to full-time opportunities. Applicants usually need to meet specific eligibility criteria and apply through Vanguard's careers website.

Is it hard to get hired at Vanguard?

The Internship Vanguard Customer Service role is competitive, with applicants often needing relevant customer service skills, a strong academic record, and good communication abilities. The hiring process typically involves multiple interview rounds and assessment of interpersonal skills, making it moderately challenging for candidates to secure the position.

What types of projects and responsibilities can interns expect while working in Vanguard's Customer Service department?

Interns in Vanguard's Customer Service department typically engage in a variety of tasks, including assisting clients with account inquiries, learning about investment products, and supporting senior representatives with case resolutions. You'll also participate in training sessions to develop your financial knowledge and communication skills. Collaboration is a key part of the internship, as you'll work closely with team members and may have opportunities to contribute to process improvement initiatives. This hands-on experience provides valuable exposure to client interactions and the inner workings of a large financial services company.

What is an Internship in Vanguard Customer Service?

An Internship in Vanguard Customer Service is a temporary, learning-focused position where students or recent graduates gain practical experience by assisting Vanguard clients with their investment accounts and financial inquiries. Interns typically work alongside experienced customer service associates, learning about financial products, problem-solving, and communication skills. The internship provides exposure to the financial services industry, offers valuable job training, and often helps interns develop professional skills that are useful for a future career in finance or customer relations. Interns may also participate in networking events, workshops, and mentorship programs during their time at Vanguard.

What is the difference between Internship Vanguard Customer Service vs Internship Vanguard Sales?

AspectInternship Vanguard Customer ServiceInternship Vanguard Sales
Required CredentialsHigh school diploma or equivalent; some roles may prefer coursework in communication or businessHigh school diploma or equivalent; coursework in marketing or business beneficial
Work EnvironmentCall centers, retail locations, or online support platformsRetail stores, tele sales, or online platforms
Employer & Industry UsageFinancial services, retail, telecommunicationsFinancial services, retail, telecommunications
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring sales internship opportunities in the same industry

Internship Vanguard Customer Service focuses on assisting clients, resolving issues, and providing support, often in call centers or retail settings. Internship Vanguard Sales emphasizes promoting products, closing sales, and building client relationships. Both roles require communication skills and industry knowledge but differ in daily tasks and objectives.

What cities are hiring for Internship Vanguard Customer Service jobs? Cities with the most Internship Vanguard Customer Service job openings:
What are the most commonly searched types of Vanguard Customer Service jobs? The most popular types of Vanguard Customer Service jobs are:
What states have the most Internship Vanguard Customer Service jobs? States with the most job openings for Internship Vanguard Customer Service jobs include:
Internship Vanguard Customer Service jobs near you
Client Service Excellence Representative (FINRA Licensed)

Client Service Excellence Representative (FINRA Licensed)

Vanguard

Madison, WI

$70K - $81K/yr

Full-time

Re-posted 8 days ago

Job description

Have your FINRA Series 7 and 63 and a passion for serving others? Join our team of “crew” as a Client Service Excellence Center associate!

About this Job:

At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” Our Client Service Excellence Center associates fulfill our mission by helping our clients through life's biggest moments – from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs.

If you have a passion for helping others, building your client services skillset, and giving every investor the best chance for investment success, join our team of “crew” as a Client Service Excellence Center associate!

At Vanguard, we believe in supporting our “crew” personally through all life stages. Our benefits package was designed with you in mind, including benefits centered around financial and career stability, longevity, and balance.

Total potential compensation range for your first full year in this role is $70,500 - $81,500 ($62,000 - $72,000 base salary determined by skills and experience, plus quarterly performance-based bonuses, merit increases, and company bonuses). In addition, you’ll receive a $20,000 licensing bonus for bringing your active SIE, Series 7, & Series 63 licenses. We also believe in recognizing your commitment to excellence. To celebrate your dedication, we offer milestone rewards in this role:

  • $10,000 at your 3-year anniversary

  • $20,000 at your 5-year anniversary

  • $20,000 every 5 years thereafter

Work Model: This role will be fully remote. Although this position is designated as fully remote, it is a condition of the role that you perform all of your work duties from within the state of Wisconsin.

Licensing Requirement: To be considered for this role, you must hold active FINRA Series 7 and Series 63 licenses. If you do not currently have these licenses or only hold partial licensing, we invite you to explore our other Client Service Excellence Center opportunity—a fully remote role based in Wisconsin.

Responsibilities:

We are here to simplify the world of investing, meet our clients where they are, and ensure they feel fully supported when they call into Vanguard. As a Client Service Excellence Center associate, you will:

  • Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues.

  • Lead with empathy and an owner’s mindset to solve problems, help uncover client needs, and provide timely and accurate solutions to clients.

  • Collaborate with internal departments through various strategic initiatives to continuously improve the client and “crew” experience.

What it takes:

You don't have to be a financial expert to be an advocate for our clients! This role at its core has one main goal: to create and maintain exceptional client experiences. We welcome, and encourage, individuals from all backgrounds — the most important things you need are a passion for helping others, strong client service experience, and a desire to continuously grow your expertise. We have seen most success from individuals with:

  • 3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong interpersonal and client relationship management (CRM) skills.

  • A strong sense of ownership for client outcomes—taking initiative and accountability, anticipating needs, and ensuring every interaction instills trust.

  • A learner's attitude and an appetite to continuously build your knowledge.

  • High school, associate degree, or bachelor's degree.

  • This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

  • A desire for stability and takes pride in building a long-term career in client service.

Special Factors:

Please note new hires may need to be full jurisdiction registered in all US states and territories.

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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