1

Internship Text Counseling Jobs (NOW HIRING)

Counsels patients and caregivers in nutrition principles, care plan, and food selection appropriate ... Precepts dietetic interns. * Participates in multi-disciplinary committees, task forces, and ...

next page

Showing results 1-20

Internship Text Counseling information

See salary details

$9

$17

$23

How much do internship text counseling jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for internship text counseling in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an Internship in Text Counseling?

An internship in text counseling is a temporary, supervised training opportunity where students or recent graduates provide mental health support to clients via text-based platforms. Interns typically assist clients by offering emotional support, crisis intervention, and resource referrals, all through written communication. These internships help aspiring counselors gain experience in digital communication, client interaction, and ethical practices in a professional counseling environment. Interns usually work under licensed therapists or counselors to ensure proper guidance and adherence to confidentiality standards.

What are some common challenges faced by interns in text counseling roles, and how can they effectively manage them?

Interns in text counseling often encounter challenges such as managing emotional fatigue, maintaining professional boundaries, and responding to high-stress or crisis situations through written communication. To manage these challenges, it’s important to participate in regular supervision, seek feedback from experienced counselors, and utilize self-care practices. Additionally, collaborating with the clinical team and utilizing established protocols can help ensure both effective client support and intern well-being.

What are the key skills and qualifications needed to thrive as an Internship Text Counselor, and why are they important?

To thrive as an Internship Text Counselor, you should possess foundational knowledge in psychology or counseling, strong written communication skills, and typically be enrolled in or have completed relevant academic coursework. Familiarity with secure messaging platforms, documentation systems, and crisis intervention protocols is often required. Exceptional empathy, active listening, discretion, and resilience are crucial soft skills for supporting clients in crisis through text. These competencies ensure effective, confidential support and help maintain client well-being during sensitive interactions.

What is the difference between Internship Text Counseling vs Text Counseling?

AspectInternship Text CounselingText Counseling
CredentialsTypically requires enrollment in relevant coursework or certification programsRequires professional certification or licensure in counseling or mental health
Work EnvironmentSupervised, educational setting, often part-time or temporaryProfessional, client-facing, often full-time or freelance
Employer & Industry UsageEducational institutions, training programs, non-profitsMental health clinics, online counseling platforms, private practices
Search & Comparison IntentLearning, training, entry-level experienceProfessional services, client support, mental health care

Internship Text Counseling is an entry-level, supervised position focused on gaining experience, often requiring coursework or certifications. Text Counseling is a professional service provided by licensed counselors, offering mental health support through text-based communication. The main difference lies in experience level, credentials, and work setting.

More about Internship Text Counseling jobs
What cities are hiring for Internship Text Counseling jobs? Cities with the most Internship Text Counseling job openings:
What are the most commonly searched types of Text Counseling jobs? The most popular types of Text Counseling jobs are:
What states have the most Internship Text Counseling jobs? States with the most job openings for Internship Text Counseling jobs include:
Infographic showing various Internship Text Counseling job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,995 per year, or $17.3 per hour.
Crisis Call Center Day Program Supervisor

Crisis Call Center Day Program Supervisor

Mental Health Association in Orange County, Inc.

Middletown, NY • On-site

$62K - $65K/yr

Per diem

PTO

Posted 5 days ago


Job description

Title: Crisis Call Center Day Program Supervisor
Reports to: CCC Program Manager/Director of Clinical Operations
Job Objectives: Under the direction of the Crisis Call Center Program
Manager/Director of Clinical Operations, assist with the oversight of the Crisis Call Center Counselors (Counselors and Clinical Counselors) during their assigned shifts.
In the absence of the Crisis Call Center Program Manager, the Program Supervisor serves as the on-site supervisor, provides direct supervision to Crisis Call Center Counselors, and is responsible for overseeing the delivery of Text4Teens services.
Perform duties while actively promoting an environment consistent with MHA's Cultural Equity Policy and WELCOME Orange.
Responsibilities:
• Provide direct, administrative, and technical supervision to individuals answering the calls or texts (i.e. clinical counselor, counselor, per diem, and volunteers/interns).
• Provide coaching where necessary, identify areas of improvement, and make recommendations for remediation in consultation with Crisis Call Center Program Manager.
• Oversight of the Text4Teens services.
• Responsible for monitoring and/or completing required data collection, and program reports.
• Responsible for the general oversight of the Crisis Call Center during the Crisis Call Center Program Manager's absence.
• Ensure compliance of staff, per diem and volunteers/interns during your shift to ensure program standards, policies, procedures and guidelines are followed.
• Responsible for prioritizing work and delegating tasks to ensure proper coverage of functions. (i.e., assist as part of a team in the overall management of call flow and Text4Teens).
• Answer crisis calls when needed.
• Provide "real time" support to Crisis Call Center Clinical Counselors and Counselors experiencing difficulties on calls and handle escalated caller inquiries promptly and professionally when necessary.
• Initiate debriefing sessions with Crisis Call Center Clinical Counselors, Counselors, and volunteers/interns after they have taken a difficult call, text or when they need additional support.
• Assist with oversight of the Crisis Call Center resource directories.
• Provide availability for one on call week per month.
• Collaborate with Program Manager and Crisis Call Center Clinical Counselors and Counselors in de-escalation of caller contacts that warrant supervisory intervention (through coaching of crisis call center counselors and/or contact with caller).
• Complete weekly, monthly and quarterly reports and listen to call audio as indicated for quality improvement and operations to Program Manager.
• Assist with training new staff, volunteers/interns and provide on-going supervision/coaching during shift.
• Maintain responsibility for meeting service levels and maintaining efficient operations during assigned shift.
• Work with Program Manager and Talent and Training Supervisor to develop and ensure efficient dissemination of all core training requirements, policy and program changes and assist with implementation of new programs.
• Ensures HIPAA laws and MHA confidentiality policies are followed.
Requirements
  • Qualifications:

• Licensed Master Social Worker (LMSW) OR Licensed Mental Health Counselor (LMHC).
o Copy of NYS license to practice (LMSW or LMHC) and current registration required by date of hire.
OR Master's in Social Work, Master's in Mental Health Counseling, OR Master's in a related field.
o With two years' experience with the practice of assessment and crisis management/intervention.
o And minimum of 2 years of supervisory experience
OR has Bachelor's degree working towards your Master's degree.
o With two years-experience with the practice of assessment and crisis management, intervention.
o And minimum of 3 years of supervisory experience
• Experience with the practice of assessment and/or psychotherapy, crisis management, intervention.
• Minimum of 2-3 years of supervisory experience required.
• Superior supervisory skills as evidenced by being organized, self-motivated, effective time management and can coordinate multiple tasks simultaneously.
• Bilingual Spanish/English preferred.
• Courteous, empathic, and professional manner.
• Excellent interpersonal skills.
• Excellent tact and diplomacy.
• Ability to work efficiently in a team setting, with collaborative partners and in a high-paced environment.
• Working knowledge of Motivational Interviewing and Strength-Based approaches.
• Knowledge of human service resources, that include, but are not limited to: mental health, substance use, physical disabilities, physical health and developmental disability resources in Orange County, New York.
• Effective written and oral communication skills.
• Ability to maintain professional demeanor when handling crisis and ventilation contacts.
• Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
• Efficiency with information-gathering, problem solving, and conflict-resolution.
• Ability to adapt and be flexible to changes in protocol and program needs.
• Proficiency in Excel and Microsoft Word required.
• Valid Driver's License and ability to drive with current driving record acceptable for agency insurance coverage.
Other Duties:
• Duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
• Duties are subject to change based upon the final design/model of the Orange County Crisis Call Center.
Mental Health Association in Orange County, Inc. (MHA), is a private, not-for-profit organization seeking to promote the mental health and emotional well-being of Orange County residents. Under the leadership of a voluntary Board of Directors, MHA's staff members, consultants and volunteers provide free mental health and safety net services to Orange County residents each year.
Why work for MHA in Orange County?
MHA is an agency that understands that its workforce is vital to our community and the mission of our agency. Our many benefits include:
• Exempt
• Forty (40) hours per week. 7:00am-3:00pm Monday through Friday
• Ability to be on-call as needed
• Schedule may require irregular work hours due to the nature of operating 24 hours/7 days a week Crisis Call Center
• Locations: Emergency Service Center in Goshen (22 Wells Farm Road, Goshen, NY) and Mental Health Association in Orange County, Inc. in Middletown (73 James P. Kelly Way, Middletown, NY).
  • Paid holidays, PTO, Wellness, and sick leave according to MHA Policy.

• 6-Week Mandatory intensive new hire training required, which hours may differ than those hired to work.
Salary Description
$62,353.20 - $65,000