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Internship Technical Support Engineer 3 Jobs (NOW HIRING)

ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big ... • 3~5 years of experience supporting big data products or enterprise SaaS platforms • ...

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

As a Technical Support Engineer - L1, you will build and expand upon our professional excellence in ... 3. CompTIA Server+ 4. CompTIA Security+ 5. Microsoft Certified Azure Administrator 6. Red Hat ...

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our ... 3 reasons companies choose Kombo As we scale our presence in the US market, our current setup ...

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

The Technical Support Engineer routinely acts independently while researching and developing ... Retirement plan. * 3 weeks of paid time off every year. * Unlimited sick time. * Paid holidays.

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... Having a working knowledge of the codebase and being responsible for L2 support within 3 months to ...

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Internship Technical Support Engineer 3 information

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How much do internship technical support engineer 3 jobs pay per year?

As of Jul 1, 2026, the average yearly pay for internship technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:

Technical Support Engineer

ThinkingAI

Sunnyvale, CA • On-site

Full-time

Posted 7 days ago


Job description

Job Summary:
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely with customers and engineering teams to resolve complex technical issues and ensure platform stability.
Responsibilities:
• Provide technical support to enterprise customers, including guidance on SDK usage, data integration tools, and system configuration
• Troubleshoot data ingestion issues, investigate data discrepancies, perform data repair and validation, and support data governance initiatives
• Deploy, configure, and support big data clusters in customer environments
• Monitor system alerts and perform root cause analysis to ensure platform stability, performance, and security
• Diagnose issues across application, infrastructure, networking, storage, and performance layers
• Collaborate with engineering teams to escalate and resolve complex production issues
• Develop and maintain technical documentation, including solution guides, FAQs, and implementation manuals
• Contribute to documentation localization and internationalization efforts
Qualifications:
Required:
• Professional fluency in Mandarin Chinese
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 3~5 years of experience supporting big data products or enterprise SaaS platforms
• Proficiency in Java and experience writing Python or Shell scripts for troubleshooting and automation
• Experience working in Linux environments, including debugging networking, storage, performance, and security issues
• Solid SQL skills and hands-on experience with MySQL
• Understanding of big data ecosystems, such as Hadoop, Hive, Kafka, Redis
• Strong analytical and problem-solving skills with the ability to independently drive issues to resolution
• Excellent written and verbal communication skills; experience supporting B2B enterprise customers preferred
Preferred:
• Speak and write in Chinese language
• Familiarity with distributed data processing frameworks such as Flink or Trino
• Experience with container technologies (Docker, Kubernetes)
• Experience supporting cloud-based SaaS platforms (AWS, GCP, Azure)
Company:
ThinkingAI provides enterprise level Agentic AI solutions that lets any business create and deploy an AI agent team to help grow revenue and increase user retention. Founded in 2015, the company is headquartered in Sunnyvale, California, US, , with a team of 201-500 employees. The company is currently Growth Stage.