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Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

... ServiceNow * Strong background in infrastructure planning, solution design, deployment, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

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How much do internship remote servicenow jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for internship remote servicenow in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of projects or tasks can I expect to work on during a remote ServiceNow internship?

As a remote ServiceNow intern, you can expect to work on a mix of hands-on tasks such as assisting with platform configuration, building custom workflows, supporting incident and change management processes, and participating in system testing. You'll often collaborate with senior developers, business analysts, and IT teams through virtual meetings and project management tools. This exposure helps you gain practical experience in both technical and communication skills, and provides valuable insight into how ServiceNow solutions are implemented and maintained in real-world environments.

What is a remote ServiceNow internship?

A remote ServiceNow internship is a temporary, often entry-level position that allows students or recent graduates to work virtually with organizations that use the ServiceNow platform. Interns gain hands-on experience with ServiceNow tools, such as workflow automation, IT service management, and business process improvements, while collaborating with teams online. These internships help build technical skills, professional networks, and real-world experience without the need to relocate or work on-site.

What is the difference between Internship Remote Servicenow vs ServiceNow Developer?

AspectInternship Remote ServicenowServiceNow Developer
CredentialsTypically no certifications required; some familiarity with ServiceNow helpfulCertifications like ServiceNow Certified System Administrator often required
Work EnvironmentRemote internship, often part-time, supervised learningFull-time, on-site or remote, professional role
Employer & Industry UsageInternship programs in IT service management companies or departmentsEstablished companies, consulting firms, or IT departments
Search & Comparison IntentEntry-level, learning-focused, internship opportunitiesProfessional development, career advancement

Internship Remote Servicenow positions are entry-level, learning-focused roles often offered remotely with minimal certifications. ServiceNow Developer roles are more advanced, requiring certifications and experience, and are typically full-time positions. The internship provides foundational exposure, while the developer role involves hands-on development and customization within the ServiceNow platform.

What are the key skills and qualifications needed to thrive as a remote ServiceNow intern?

To thrive as a Remote ServiceNow Intern, you need a foundational understanding of IT service management, problem-solving abilities, and preferably coursework or experience in computer science or information systems. Familiarity with the ServiceNow platform, basic scripting (JavaScript), and ITSM tools is highly valuable, and some internships may prefer candidates pursuing ServiceNow Certified System Administrator certification. Strong communication, eagerness to learn, and self-motivation are crucial soft skills for success in a remote environment. These skills enable you to effectively contribute to projects, collaborate with teams, and build expertise in ServiceNow solutions.
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Internship Remote Servicenow jobs near you
Infographic showing various Internship Remote Servicenow job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,995 per year, or $17.3 per hour.

Genesys Cloud Architect

Miratech

Arizona City, AZ • On-site, Remote

$65.50 - $83.25/hr

Full-time

Medical

Re-posted 11 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform.
Responsibilities:
  • Lead the end-to-end architecture and design of Genesys Cloud CX solutions
  • Translate business requirements into scalable, secure, and high-performing technical designs
  • Define and drive the technical roadmap for contact center and CX platforms
  • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
  • Provide hands-on technical leadership across solution design, development, testing, and deployment phases
  • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
  • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
  • Ensure solutions meet security, compliance, and performance requirements
  • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation

Qualifications
  • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
  • Proven experience in designing and delivering large-scale cloud contact center solutions
  • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
  • Hands-on experience with API integrations (REST/SOAP) and microservices architecture
  • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
  • Solid understanding of business processes and their alignment with customer experience technologies
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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