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Internship Remote Inbound Customer Service Representative Jobs in Troy, MO

180 Medical

Client Engagement Specialist

Louisiana, MO · Remote

Handle inbound and outbound phone calls regarding product and customer service issues. Collaborate ... to life. #LI-Remote #LI-JF Beware of scams online or from individuals claiming to represent ...

ConvaTec

Client Engagement Specialist

Louisiana, MO · Remote

Handle inbound and outbound phone calls regarding product and customer service issues. Collaborate ... to life. #LI-Remote #LI-JF Beware of scams online or from individuals claiming to represent ...

Superior Life

Sales Representative

O Fallon, MO · Remote

Sales Representative We're looking for remote part time or full time independent sales ... service to consumers, business owners, and as a voluntary benefit to employee groups. There is ...

Harris

(Remote) Sr Account Executive

Louisiana, MO · Remote

Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...

Harris

(Remote) Sr Account Executive

Louisiana, MO · Remote

Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...

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All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Troy, MO

Internship Remote Inbound Customer Service Representative information

See Troy, MO salary details

$8

$17

$24

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship remote inbound customer service representative in Troy, MO is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Troy, MO are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Troy, MO with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Infographic showing various Internship Remote Inbound Customer Service Representative job openings in Troy, MO as of June 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Client Engagement Specialist

CONVATEC GROUP PLC

Louisiana, MO • Remote

Full-time

Posted 23 days ago

Job description

Consumer Sales includes customer service and support for end-consumer customers including:
Foster interest in ConvaTec products through dialogue with patients via the phone
Provide positive customer service experience, life improving advice and solutions using structured approach, with goal of capturing sales
Plan and prioritize time and sales activities to maximize opportunities to achieve revenue goals
Role holders are compensated through a sales incentive plan


 

About the role:

The me+ CARE position is a key driver for fostering interest, generating sales, and providing support for Convatec products and services through direct dialogue with customers. As an integral member of the me+ team, the specialist will strive to achieve and exceed sales and support objectives by engaging consumers through phone and digital campaigns, leads, product sampling, and support calls based on the identification of consumers' needs. This role involves engaging customers in conversations to improve their quality of life by providing impactful solutions and supporting Convatec's best-in-class product portfolio. The specialist will also share consumer insights and innovative ideas with peers, managers, and the consumer marketing team.

Key Responsibilities:

  • Consumer Engagement and Sales:
    Execute a high volume of outbound and inbound calls to follow up on consumer samples and other leads generated by specific campaigns. Foster interest in Convatec products through dialogue with patients, effectively identifying customer needs and presenting tailored information.

  • Support Services:
    Provide solutions that will positively impact consumers and support Convatec's portfolio of products and services. Handle inbound and outbound phone calls regarding product and customer service issues. Collaborate with additional me+ resources to ensure a thorough consultative experience.

  • Performance Targets:
    Plan and prioritize time and sales/support activities to maximize opportunities to achieve revenue goals. Meet and exceed monthly efficiency, activity, and sales targets/goals.

  • Customer Experience:
    Provide a positive customer experience, life-improving advice, and solutions using a structured approach with the goal of capturing sales. Ensure all customer interactions comply with established guidelines and regulations.

  • Product Knowledge:
    Develop a deep understanding of Convatec's product range and competitive market dynamics to provide accurate information and support.

  • Feedback and Insights:
    Provide campaign feedback and consumer insights to the marketing team.

  • Data Management:
    Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and possible follow-up steps.

  • Team Collaboration:
    Participate in team development activities, including receiving coaching and training with colleagues regularly. Convey a positive and professional phone image.

Additional Duties:

  • Support the Team Supervisor on miscellaneous projects and perform other duties as assigned.


 

Skills & Experience:

Required:

  • Proven track record of call center experience and/or sales from tele-sales and/or indirect sales activities.

  • Experience working structured and efficiently with inbound/outbound campaigns.

  • Demonstrated ability and willingness to try new processes introduced by team Manager/Supervisor and provide feedback

  • Proven ability to conduct structured conversations, troubleshoot, and provide consumer-focused solutions.

  • Excellent verbal and written communication skills.

  • Excellent phone etiquette.

  • Competitive drive for sales achievement, with an understanding of the importance of 'caring while selling' in the healthcare industry.

  • Must exhibit exceptional patience and empathy to effectively address consumer needs and concerns.

  • Strong ability to provide clear, concise processes and procedures along with step-by-step direction and advice.

  • Strong listening skills and ability to use effective questioning and probing that will lead to a successful resolution, sale, and an overall exceptional customer experience.

  • Results-oriented and outgoing in character with a natural skill in building rapport and engaging in conversations that lead to results.

  • Ability and willingness to precisely follow instructions and guidelines provided.

  • Strong level of compassion and empathy for ostomy end consumers.

  • Strong team player.

Preferred (not required):

  • Associates or Bachelor's degree

  • Bilingual in English/Spanish.

  • Sales experience.

  • Previous experience in healthcare or customer service

Qualifications/Education:

Required:

  • High School Diploma/GED required

  • 1+ years of sales/customer service experience

Ready to join us?
At Convatec, we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, apply today and help us bring our Forever Caring promise to life.
#LI-Remote
#LI-JF


 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec


Pioneering trusted medical solutions to improve the lives we touch:


Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.


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