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Internship Remote Inbound Customer Service Representative Jobs in Springfield, MO

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$8

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How much do internship remote inbound customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for internship remote inbound customer service representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Springfield, MO? The most popular types of Remote Inbound Customer Service Representative jobs in Springfield, MO are:
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Springfield, MO? For Internship Remote Inbound Customer Service Representative jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Springfield, MO look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Springfield, MO with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

Air Services Heating, Cooling, Plumbing & Electrical

Springfield, MO • On-site, Remote

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Overview

 At Air Services and Apex we are a family-operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

Customer Service Representative

 A hybrid-remote work schedule is available after the training period is complete.

 This position will handle customer contact through incoming calls and involves helping our customers with scheduling appointments, getting technicians to resolve their home service concerns, and answering customer questions about their home warranty or home contracts. This position will also be responsible for outbound calls to customers about products, promotions, and scheduling service calls. Minimum two years of call center experience is required. Meeting and exceeding customer expectations with a positive attitude and sunny disposition required. 

What You Will Do:

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Respond to customer inquiries, resolve issues, and provide information about our services.
  • Call existing customers to inform of promotions
  • Schedule service appointments.
  • Maintain accurate customer records and update information in our database.
  • Follow up with customers to ensure their satisfaction with our services.

What You Will Bring:

  • High school diploma or equivalent
  • Previous customer service experience, preferably in a home services or related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Honesty, integrity, and a positive attitude
  • Proficiency in using computer systems and software applications.
  • Ability to work independently and as part of a team.

Benefits:

  • Health Coverage: Employer-paid medical, dental, and vision plan options
  • Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
  • Savings Accounts: FSA and HSA contribution options
  • Retirement: 401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

  • Paid time off and holidays
  • Paid parental leave

Growth and Training Opportunities:

  • Tuition Reimbursement

Requirements:

  • To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

Apex is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Posted Min Pay RateUSD $18.00/Yr.Posted Max Pay RateUSD $20.00/Yr.Employment Type: FULL_TIME

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