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Internship Remote Inbound Customer Service Representative Jobs in Lees Summit, MO

Rigdon

Customer Service Representative

Shawnee, KS · Remote

$17/hr

Customer Service Representative Seasonal | Remote | $17/hour | With Path to Full-Time Rigdon Inc ... Answer inbound customer calls and assist with service requests ( minimum 8 - 10 calls per hour)

Liveops

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Kansas City, MO · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Internship Remote Inbound Customer Service Representative information

See Lees Summit, MO salary details

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How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for internship remote inbound customer service representative in Lees Summit, MO is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What cities near Lees Summit, MO are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Lees Summit, MO with the most Internship Remote Inbound Customer Service Representative job openings:

Internship Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

Shawnee, KS • Remote

Rigdon
Personal Services • 11 - 50 employees
Learn more about Rigdonexternal

$17/hr

Full-time

Re-posted 9 days ago

Job description

Customer Service Representative

Seasonal | Remote | $17/hour | With Path to Full-Time

Rigdon Inc.

Locations

Kansas City Metro | Denver Metro | Colorado Springs Metro | Dallas-Fort Worth Metro |

Austin Metro | San Antonio Metro | Northwest Arkansas

About This Role

This is a seasonal position with the opportunity to transition to full-time based on performance. Rigdon Inc. is seeking a highly motivated, detail-oriented Customer Service Representative to join our growing team.

This is more than a phone-answering position. We are looking for someone who can think critically, solve problems, make sound decisions, document phone calls with next steps, and take ownership of their work from start to finish. The ideal candidate is dependable, organized, comfortable working in multiple systems, and able to identify and resolve issues rather than pass them to someone else.

Schedule & Compensation

  • $17.00 per hour
  • Shift windows between 8:00 AM - 6:00 PM (new team members typically start on the 9:30 AM - 6:00 PM shift)
  • Full-time hours (approximately 40 hours per week)
  • Minimum of one Saturday per month: 7:45 AM - 3:00 PM
  • Seasonal position with strong potential for full-time conversion based on performance

Responsibilities

  • Answer inbound customer calls and assist with service requests ( minimum 8 - 10 calls per hour)
  • Make outbound calls to existing clients for scheduling purposes and questions
  • Schedule appointments accurately and efficiently
  • Manage and work tickets ( minimum 40-60 tickets per day)
  • Review invoices, notes, and customer records for accuracy
  • Communicate professionally with customers and team members
  • Navigate multiple software systems simultaneously
  • Research issues, find solutions, and make informed decisions
  • Support company goals through exceptional customer service and attention to detail

Qualifications

  • Previous customer service or call center experience preferred
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to multitask in a fast-paced environment
  • Strong problem-solving and decision-making abilities
  • Comfortable learning new technology and software

Remote Work Requirements

  • Reliable high-speed internet connection
  • Dual-monitor setup required
  • New laptop or desktop ( i5 video processor, 16GB Ram, 512GB Hard Drive )
  • Dedicated, distraction-free workspace suitable for professional business communications
  • You must not be the primary caregiver for any dependent - child, elderly parent, or otherwise - during your scheduled shift. Arrangements must be in place prior to your start date.
  • Workspace must be completely free of interruptions for the duration of your entire scheduled shift, without exception
  • Webcam and microphone available and functional during working hours
  • Availability to join Zoom, Google Meet, or similar video calls with little notice for coaching, training, troubleshooting, or performance discussions

Performance Expectations

  • Average 8-10 calls per hour during assigned call times
  • Work minimum 40-60 tickets per day
  • Meet scheduling and revenue performance goals
  • Maintain accuracy, productivity, and quality standards
  • Demonstrate reliability, accountability, and initiative

What We're Looking For

We are looking for people who take ownership of their work. If you have tickets left at the end of your shift, you see it through. If something needs to get done, you find a way. We are not looking for someone who watches the clock - we are looking for someone who cares about the outcome.

This Role Is NOT a Good Fit If You...

  • Prefer to escalate issues rather than solve them
  • Need frequent reminders to stay on task
  • Are looking for a strictly clock-in, clock-out position
  • Cannot commit to being fully available and uninterrupted during your scheduled shift
  • Are not prepared to meet and maintain the performance expectations listed above


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