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Internship Remote Inbound Customer Service Representative Jobs in Taunton, MA

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

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Internship Remote Inbound Customer Service Representative information

See Taunton, MA salary details

$10

$19

$27

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for internship remote inbound customer service representative in Taunton, MA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Taunton, MA?

The most popular types of Remote Inbound Customer Service Representative jobs in Taunton, MA are:

What cities near Taunton, MA are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Taunton, MA with the most Internship Remote Inbound Customer Service Representative job openings:

Remote Licensed Insurance Customer Service & Sales Specialist

NTI

Westwood, MA โ€ข Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 15 days ago


Job description

Pay: $17.55 - $20.00 per hour
Job description:
Remote Licensed Insurance Customer Service & Sales Specialist
Full-Time | $17.55–$20.00/hr + Monthly Bonuses | 100% Work-from-Home
Make an Impact From Home – Use Your License to Grow Your Career
Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home.
What We Offer:
  • Competitive Pay: $17.55–$20.00 per hour.
  • Monthly Bonuses: $500–$1,000+ based on performance.
  • Top Performers Earn Up to $66,000/year.
  • Work From Home: 100% remote, full-time role.
  • No Nights or Weekends: Predictable weekday schedule.
  • Comprehensive Benefits: Medical, dental, vision.
  • Paid Training: Get the tools and support to succeed.
  • Career Advancement: Clear path to grow into leadership or specialized roles.

What You’ll Do:
  • Handle 40–50+ inbound calls per day from policyholders and potential clients.
  • Provide support with billing, claims, policy changes, and product questions.
  • Use consultative sales techniques to recommend tailored insurance solutions.
  • Meet or exceed performance goals in quality, conversion, and customer satisfaction.
  • Maintain accurate records in our CRM system.
  • Deliver a high-quality customer experience that builds trust and loyalty.
What You Need to Be Considered:
  • Active Life & Health Insurance License in one of the following states:
    • MI, WI, IN, FL, GA, NC, SC, or TX
      (Applicants without a license or outside these states will not be considered)
  • 1+ year experience in customer service, call center, or sales.
  • Excellent verbal communication and problem-solving skills.
  • Ability to work in a fast-paced, performance-driven environment.
  • High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
  • Must pass a federal background check.
  • Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Schedule and Training:
  • Training Start Date: October 2025
  • Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET
  • Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET
  • No weekends or evening shifts

Why Join Us?
We’re more than just a workplace — we’re a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You’ll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment.
Apply Now

If you’re a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today.
Job Type: Full-time
Work Location: Remote (Select U.S. States Only)
Benefits:
  • Health, dental, and vision insurance
  • Paid training and licensing
  • Monthly performance bonuses
  • Flexible schedule
  • Long-term career growth opportunities
  • 100% remote work environment
Job Type: Permanent
Benefits:
  • Dental insurance
  • Health insurance
  • Work from home
Work Location: Remote