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Internship Remote Inbound Customer Service Representative Jobs in Gloucester, MA

ForgeFit

Remote Customer Service Specialist

Hampton, NH · Remote

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Inside Sales Representative

Boston, MA · On-site +1

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

InsuraTec

Sales Representative (Remote)

Lynn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Salem, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Woburn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Peabody, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

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Internship Remote Inbound Customer Service Representative information

See Gloucester, MA salary details

$10

$20

$29

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for internship remote inbound customer service representative in Gloucester, MA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Gloucester, MA?

The most popular types of Remote Inbound Customer Service Representative jobs in Gloucester, MA are:

What cities near Gloucester, MA are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Gloucester, MA with the most Internship Remote Inbound Customer Service Representative job openings:

Internship Remote Inbound Customer Service Representative jobs near you

Commercial & Personal Lines Customer Service Representative

Complete Staffing Solutions

Woburn, MA • Remote

$25 - $28/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Commercial & Personal Lines Customer Service Representative (CSR) — Fully Remote
$25-28/hr
100% REMOTE (equipment provided)
Part-Time — 3 days per week, 9am-5pm

We are currently seeking a part-time Commercial & Personal Lines Customer Service Representative (CSR) for a growing insurance agency with a small, close-knit team environment. This is a fully remote position — no in-office or hybrid requirement. The ideal candidate will have a strong attention to detail, be able to multi-task, work as a team player and possess excellent customer service skills.

Job Responsibilities

  • Issue Binders and Certificates of Insurance.
  • Process Policy Changes and Endorsements.
  • Rate new business and renewals.
  • Update and utilize AMS360 (agency management system). Will train for the right candidate.
  • Provide outstanding customer service and communicate with clients in a professional manner.

Minimum Requirements

  • High School Diploma (or equivalent)
  • 1-2 years of Property & Casualty insurance experience with a retail broker / independent agency

Preferred Skills

  • Areas of Expertise: Casualty / General Liability, Personal Auto, Small Business / BOP, Personal Liability / Personal Umbrella, Commercial Auto, Homeowners & Renters, Umbrella / Excess Liability, High Value Homes
  • Management & Rating Systems: AMS360, Singlepoint
  • Computer Skills: DocuSign, MS Outlook
  • Languages: English
...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
Complete Staffing Solutions logo

About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002

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