Internship Remote Customer Experience Analyst Jobs in Springfield, MA

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

 What You Will Do:

• Prepare technical data packages for export (both US and International) 
• Provide analytics on sourcing data to management to determine supplier producibility
• Navigate PLM (product lifecycle management) software
• Track RFQ financials, optimize resource allocation, and manage continuous improvement initiatives
• Support ongoing work transfer projects by working with cross functional teams to pull and analyze all required data, including retrieving and understanding technical data
• Create and lead RFQs/RFPs in support of transition projects
• Read drawings and determine any supporting data called out on the drawings

What You Will Bring:

• Work experience may be considered in lieu of a degree
• At least 3 years of experience in RFQ development and analysis
• Prior experience with Teamcenter and equivalent PLM software a plus
• Experience using enterprise PPM software a plus
• Proficiency in Excel, with specific focus on VLOOKUP and Pivot Table usage
• Experience in analytics; tracking progress, variances and supplier data to assist leadership to make award decisions

Pay Range: $29.81/hour - $34.62/hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements: This position is classified as Remote within the United States.

Travel Requirements: Due to the nature of the work, no travel is required.

Benefits:

• 401(k)

• 401(k) matching 

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Referral program

• Vision insurance

• Short/Long Term Disability

Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: