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Internship Remote Chat Support Jobs in Santa Rosa, CA

Tax Intern (January 2027)

Santa Rosa, CA · On-site +1

$29 - $33/hr

... interns on a project to showcase acquired knowledge and skills. * Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital ...

Showing results 21-27

Internship Remote Chat Support information

See Santa Rosa, CA salary details

$9

$18

$24

How much do internship remote chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for internship remote chat support in Santa Rosa, CA is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.24 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Santa Rosa, CA?

The most popular types of Remote Chat Support jobs in Santa Rosa, CA are:

What are popular job titles related to Internship Remote Chat Support jobs in Santa Rosa, CA?

For Internship Remote Chat Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Santa Rosa, CA look for?

The top searched job categories for Internship Remote Chat Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Internship Remote Chat Support jobs?

Cities near Santa Rosa, CA with the most Internship Remote Chat Support job openings:

Infographic showing various Internship Remote Chat Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,116 per year, or $18.3 per hour.

Remote Licensed Mental Health Counselor (LCSW, LMFT, LPCC) - Full-Time

Harbor of Hope Counseling Services, LLC

Santa Rosa, CA • Remote

Full-time

Posted yesterday

New


Job description

Position Overview

Are you a dedicated mental health professional seeking to make a profound impact on individuals and families? Harbor of Hope Counseling Services, LLC is looking for a Licensed Mental Health Counselor (LCSW, LMFT, LPCC) to join our mission-driven team. In this full-time, remote position, you will provide essential outpatient mental health services to a diverse clientele, including adults, geriatrics, adolescents, and children, contributing to their emotional wellbeing and recovery journey.

About the Organization

Harbor of Hope Counseling Services, LLC is committed to fostering mental health awareness and providing comprehensive support to those in need. Our team is passionate about creating a safe and compassionate environment for clients, allowing them to explore their challenges and achieve meaningful progress. We utilize innovative telehealth technology to deliver quality care while prioritizing accessibility and convenience for our clients in Santa Rosa, California, and surrounding areas.

Work Environment

This role is fully remote, enabling you to deliver vital counseling services from the comfort of your own home or preferred workspace. With a focus on collaboration, you'll engage regularly with an interdisciplinary team through virtual meetings and telehealth platforms. We support a culture of open communication and continuous professional development, ensuring our counselors feel valued and connected.

Key Responsibilities
  • Conduct thorough psychosocial assessments for clients and their families at the start of their treatment and periodically thereafter as clinically indicated. Utilize social work theories and techniques to evaluate the social, emotional, and physical needs of clients.
  • Collaborate with a diverse team of healthcare professionals to create, implement, and adjust psychosocial treatment plans for clients, ensuring seamless referrals to specialty and social services, such as entitlement programs.
  • Provide supportive counseling, grief support, and crisis intervention, helping clients and families navigate the psychological challenges of illness and improve their overall resilience.
  • Independently manage a caseload of clients with varying clinical acuity while engaging in proactive case finding to identify individuals who may benefit from psychosocial support.
  • Facilitate psychoeducational sessions for clients and families, guiding them through adaptation processes and enhancing their understanding of diagnoses, treatment, and support systems.
  • Engage in quality assurance measures related to social work services, contributing to the development and review of policies that improve client care outcomes.
  • Make mental health diagnoses in line with treatment plans as necessary, providing clarity and direction in clients’ therapeutic journeys.
  • Provide clinical supervision to Master’s level social workers (MSWs) and student interns, fostering their professional growth through mentorship.
  • Prepare and maintain accurate electronic medical records and progress notes according to organizational standards, ensuring compliance with health department policies.
Patient Population / Client Focus

Our clientele ranges from adults facing mental health challenges to geriatric patients dealing with life transitions, and pediatric as well as adolescent clients grappling with developmental and emotional issues. As a licensed counselor, you will address a variety of mental health needs through compassionate and specialized care tailored to each client's unique circumstances.

Qualifications
  • A valid license in California as an LCSW, LMFT, or LPCC is required.
  • A Master’s degree in social work, counseling, psychology, or a related behavioral science from an accredited institution is essential.
  • Demonstrated knowledge of effective case assessment, interviewing, and counseling techniques is important for success in this role.
  • Proficiency in utilizing social work theories and methodologies is vital for developing effective treatment plans.
  • Strong writing skills for preparing case narratives and reports will be required.
Preferred Experience
  • Experience in telehealth services and remote counseling practices is preferred, as this role relies heavily on virtual communication.
  • Previous experience managing diverse caseloads and coordinating multidisciplinary care teams in mental health settings will be advantageous.
  • Familiarity with electronic medical records systems and documentation procedures is beneficial.
Compensation and Benefits

The annual salary for this full-time position ranges from USD 120,000 to 130,000. We offer a comprehensive benefits package that includes life and disability insurance, professional liability coverage, and an employee assistance program designed to support your mental health. In addition, you will enjoy minimal paperwork, allowing you to focus more on client care rather than administrative tasks, and a full caseload that presents a busy and rewarding schedule.

Career Growth Opportunities

At Harbor of Hope Counseling Services, we are committed to the professional development of our staff. You will have opportunities for clinical supervision and training, enabling you to grow your skills and advance your career in mental health counseling. We believe in nurturing talents and promoting leaders within our organization.

Why Join Our Team

Become a vital part of our mission to heal humanity. Joining our team means being part of a supportive community that prioritizes holistic care and the highest ethical standards. You will have the opportunity to make a tangible difference in clients' lives through meaningful work in a flexible environment. Embrace the chance to contribute to impactful change while enjoying a balanced lifestyle.

Application Information

If you are ready to take the next step in your counseling career and join a dynamic team making a real difference, we invite you to apply now. Your expertise and compassion can help us fulfill our mission of healing and support. Start your application process today!