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Internship Remote Chat Support Jobs in Provo, UT

LVT

Technical Support Engineer II

American Fork, UT · Remote

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

LVT

Technical Support Engineer II

American Fork, UT · On-site +1

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

FMG

Client Experience Specialist/FMG (Remote)

Sandy, UT · Remote

$40K/yr

Our mission is to invest in motivated, successful individuals, supporting them as they excel both ... Client Experience Specialists communicate with clients across phone, live chat, and email, handling ...

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How much do internship remote chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for internship remote chat support in Provo, UT is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.50 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Provo, UT?

The most popular types of Remote Chat Support jobs in Provo, UT are:

What are popular job titles related to Internship Remote Chat Support jobs in Provo, UT?

For Internship Remote Chat Support jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Provo, UT look for?

The top searched job categories for Internship Remote Chat Support jobs in Provo, UT are:

What cities near Provo, UT are hiring for Internship Remote Chat Support jobs?

Cities near Provo, UT with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Provo, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $32,979 per year, or $15.9 per hour.

Technical Support Engineer II

American Fork, UT • Remote

LVT
See more jobs at LVTexternal

Full-time

Posted 12 days ago

Job description

ABOUT THIS ROLE
As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve routine to moderately complex technical issues affecting our deployed units. You will work to maintain system uptime by diagnosing connectivity and performance issues across cellular, LAN, and Linux-based systems. You will collaborate with other teams, partners, and customers to deliver high-quality remote support and contribute to continuous improvement efforts.
ROLE RESPONSIBILITIES
  • Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units
  • Diagnose system issues using log analysis, diagnostic tools, and documented processes
  • Make configuration changes to improve system and network performance
  • Document troubleshooting steps, diagnosis, and resolution in detail
  • Communicate effectively with internal and external customers via tickets, chat, or phone to coordinate resolution
  • Provide input to improve standard operating procedures and team documentation
  • Collaborate with peers and escalate when appropriate
  • Complete one-off projects with a technical scope of work as assigned by your manager
OUR IDEAL CANDIDATE
  • Technical certification or professional experience in Network and Linux systems administration
  • Strong written documentation and communication skills
  • Ability to work independently and prioritize across multiple active incidents
  • Strong analytical and technical diagnostic skills
PRIORITIES
  1. Respond to and resolve high-priority escalations in a timely manner
  2. Progress, update, or reassign assigned incidents in ServiceNow
  3. Review newly assigned group incidents and triage accordingly
  4. Complete project work as assigned

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