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Remote Chat Support Jobs in Provo, UT (NOW HIRING)

... chat-based candidate engagements for over 1200 pioneering customers around the globe. We are ... Support & Collaboration (20%): Provide feature training, answer product questions, and keep the ...

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... chat to answer questions, troubleshoot issues, and make sure they get the most value out of our ... support, or help desk roles, ideally in a SaaS or software environment. * Excellent verbal and ...

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

... support to our clients. You will leverage your industry knowledge and excellent interpersonal ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

... support to our clients. You will leverage your industry knowledge and excellent interpersonal ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

Respond to customer inquiries via phone, email, and chat, providing accurate information and ... Support senior team members in handling projects and assignments, contributing to team goals * Stay ...

Respond to customer inquiries via phone, email, and chat, providing accurate information and ... Support senior team members in handling projects and assignments, contributing to team goals * Stay ...

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Remote Chat Support information

See Provo, UT salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote chat support in Provo, UT is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.83 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Provo, UT? The most popular types of Chat Support jobs in Provo, UT are:
What are popular job titles related to Remote Chat Support jobs in Provo, UT? For Remote Chat Support jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Provo, UT look for? The top searched job categories for Remote Chat Support jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Chat Support jobs? Cities near Provo, UT with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Provo, UT as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,251 per year, or $24.6 per hour.

Customer Service Representative (Remote - United States)

HR SKILLS MAROC

American Fork, UT • Remote

$14.25 - $19.50/hr

Full-time

Posted 21 days ago


Job description

A growing U.S.-based company is seeking a Customer Service Representative to join its remote team.

This position is ideal for professionals who enjoy helping customers, solving problems, and delivering exceptional service in a fast-paced environment.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer concerns efficiently and professionally.
Maintain accurate records in the CRM system.
Collaborate with internal teams to ensure customer satisfaction.
Meet quality and performance standards.

Qualifications

Excellent verbal and written English communication skills.
Previous customer service, customer support, or call center experience preferred.
Strong interpersonal and problem-solving skills.
Ability to work independently in a remote environment.
Reliable internet connection and home office setup.
Familiarity with CRM software is a plus.

What We Offer

Fully Remote Position.
Competitive Compensation.
Professional Development Opportunities.
Supportive Team Environment.
Long-Term Career Growth.

Job Type

Full-Time

Location

Remote – United States

Compensation

Competitive hourly rate based on experience.

If you are passionate about helping customers and providing outstanding service, we encourage you to apply.