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Remote Chat Support Jobs in Provo, UT (NOW HIRING)

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

Our mission is to invest in motivated, successful individuals, supporting them as they excel both ... Client Experience Specialists communicate with clients across phone, live chat, and email, handling ...

In- Office/Hybrid/Remote Who We're Looking For: 401GO is seeking a detail-oriented and customer-focused Rollover Support Specialist to join our growing team. This role is ideal for someone who enjoys ...

Customer Care Specialist

Lehi, UT · Remote

$16 - $21/hr

This role combines frontline customer interaction, account management support, and revenue ... Provide prompt, professional, and efficient service to customers via phone, email, and chat ...

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... chat to answer questions, troubleshoot issues, and make sure they get the most value out of our ... support, or help desk roles, ideally in a SaaS or software environment. * Excellent verbal and ...

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

... call, chat, and interaction. What you'll need * 2-3 years minimum customer service experience ... Ownership of your development with support from leaders dedicated to fostering growth * Bi-annual ...

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Payroll Administrator

Sandy, UT · Remote

$52K - $62K/yr

Our Payroll Partners provide payroll support and guidance for clients and their employees. They ... Schedule : Full-time, benefits-eligible position; 100% remote position Pay : Starting $52.5K ...

Provide technical support to clients via, cases and chat * Demonstrate professional, assertive ... Leveraging of Online Help Center content Location This remote role can be located anywhere in the ...

Provide technical support to clients via, cases and chat * Demonstrate professional, assertive ... Leveraging of Online Help Center content Location This remote role can be located anywhere in the ...

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Remote Chat Support information

See Provo, UT salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support in Provo, UT is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.83 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Provo, UT?

The most popular types of Chat Support jobs in Provo, UT are:

What are popular job titles related to Remote Chat Support jobs in Provo, UT?

For Remote Chat Support jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Provo, UT look for?

The top searched job categories for Remote Chat Support jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Chat Support jobs?

Cities near Provo, UT with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Provo, UT as of August 2026, with employment types broken down into 65% Full Time, 18% Part Time, 3% Temporary, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,251 per year, or $24.6 per hour.

Technical Support Engineer II

LVT

American Fork, UT • Remote

Full-time

Posted 9 days ago


Job description

ABOUT THIS ROLE
As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve routine to moderately complex technical issues affecting our deployed units. You will work to maintain system uptime by diagnosing connectivity and performance issues across cellular, LAN, and Linux-based systems. You will collaborate with other teams, partners, and customers to deliver high-quality remote support and contribute to continuous improvement efforts.
ROLE RESPONSIBILITIES
  • Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units
  • Diagnose system issues using log analysis, diagnostic tools, and documented processes
  • Make configuration changes to improve system and network performance
  • Document troubleshooting steps, diagnosis, and resolution in detail
  • Communicate effectively with internal and external customers via tickets, chat, or phone to coordinate resolution
  • Provide input to improve standard operating procedures and team documentation
  • Collaborate with peers and escalate when appropriate
  • Complete one-off projects with a technical scope of work as assigned by your manager
OUR IDEAL CANDIDATE
  • Technical certification or professional experience in Network and Linux systems administration
  • Strong written documentation and communication skills
  • Ability to work independently and prioritize across multiple active incidents
  • Strong analytical and technical diagnostic skills
PRIORITIES
  1. Respond to and resolve high-priority escalations in a timely manner
  2. Progress, update, or reassign assigned incidents in ServiceNow
  3. Review newly assigned group incidents and triage accordingly
  4. Complete project work as assigned