ZipRecruiter

Log In

2

Internship Remote Airline Customer Service Jobs in Puerto Rico

RelateCare

$11/hr

Employee assistance program Experience: * customer service: 1 year (Preferred) Language: * English (Required) Location: * Puerto Rico (Required) Work Location: Remote

RelateCare

$11/hr

Paid time off Experience: * customer service: 1 year (Preferred) Language: * English (Required) Location: * Puerto Rico (Required) Work Location: Remote

InsuraTec

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Corozal, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

San Juan, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

next page

Showing results 1-20

All JobsAirline Customer Service JobsInternship Remote Airline Customer Service JobsInternship Remote Airline Customer Service Jobs in Puerto Rico

Internship Remote Airline Customer Service information

What is an internship remote airline customer service?

Remote airline customer service internships are entry-level positions where interns assist airline customers with reservations, flight information, and support via phone, email, or chat—all while working from home. These internships provide hands-on experience in customer service, communication, and problem-solving within the airline industry. Interns often learn about airline operations, booking systems, and industry regulations, making it a valuable stepping stone for a career in aviation or customer service.

What are the key skills and qualifications needed to thrive as an internship remote airline customer service representative?

To thrive as an Internship Remote Airline Customer Service representative, you need strong communication skills, basic knowledge of airline operations, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, airline reservation systems, and virtual communication platforms is typically required. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates stand out. These skills and qualities ensure efficient resolution of customer issues and contribute to a positive travel experience, even in a remote environment.

What are some common challenges faced by remote airline customer service interns, and how can they be addressed?

Remote airline customer service interns often encounter challenges such as managing high call volumes, troubleshooting technical issues from home, and maintaining effective communication with both customers and team members. To address these, it's important to develop strong time management skills, familiarize yourself with the airline's digital platforms, and proactively seek support from supervisors when needed. Regular team check-ins and utilizing collaboration tools can also help interns feel connected and supported in a remote environment.

What is the difference between Internship Remote Airline Customer Service vs Remote Airline Ticketing Agent?

AspectInternship Remote Airline Customer ServiceRemote Airline Ticketing Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; familiarity with booking systems
Work EnvironmentRemote, customer support settingRemote, booking and ticketing environment
Employer & Industry UsageAirlines, travel agenciesAirlines, online travel platforms
Common Search & ComparisonCustomer service roles in airlinesAirline ticketing and booking roles

Internship Remote Airline Customer Service focuses on assisting passengers with inquiries, complaints, and general support, often as a training role. Remote Airline Ticketing Agent involves handling bookings, reservations, and ticketing processes. Both roles require customer service skills and familiarity with airline systems, but differ mainly in their core functions—support versus booking. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Internship Remote Airline Customer Service jobs in Puerto Rico?

For Internship Remote Airline Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Internship Remote Airline Customer Service jobs in Puerto Rico look for?

The top searched job categories for Internship Remote Airline Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Internship Remote Airline Customer Service jobs?

Cities in Puerto Rico with the most Internship Remote Airline Customer Service job openings:

Internship Remote Airline Customer Service jobs near you
Infographic showing various Internship Remote Airline Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$15.50/hr

Full-time

Posted 25 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Work Location: Remote-

Job Type: Full-time

Pay:Starting Rate $14.00 per hour

Bilingual: $15.50 per hour

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

 

What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply