Internship Pottery Barn Customer Service Jobs in Rochester, MN

• Diagnose, repair, and maintain diesel and gas engine vehicles in accordance with factory specifications.
• Perform routine maintenance including oil changes, lubrication, and battery checks.
• Rebuild and recondition gas and diesel engines, including replacement of pistons, bearings, gears, and valves.
• Inspect, adjust, and repair brake systems, wheel alignment, suspension systems, and steering components.
• Rewire and repair ignition systems, lighting, and instrument panels.
• Disassemble and overhaul engines, pumps, transmissions, clutches, generators, and differential units.
• Operate hydraulic jacks, hoists, valve-grinding machines, and other specialized tools and equipment.
• Test drive vehicles to diagnose malfunctions and confirm proper operation after repairs.
• Use diagnostic instruments, gauges, and precision tools to identify issues and verify repairs.
• Follow all safety regulations, company policies, and applicable federal, state, and local laws regarding hazardous waste disposal and workplace safety.
• Accurately complete repair orders, service reports, and required documentation.
• Communicate clearly with supervisors, coworkers, and customers regarding service findings and recommendations.

• Maintain cleanliness and professional appearance of tools, equipment, service truck, and shop work area.
• Complete additional service-related documentation as required by Nuss Truck & Equipment or customers.
• Attend required factory-sponsored and dealership-provided training sessions.

Although primarily a technical role, the Service Technician represents the dealership in customer interactions and is expected to:

• Communicate clearly and respectfully with customers when discussing repairs or recommendations.
• Provide accurate and professional updates on vehicle status as needed.
• Deliver quality workmanship that meets or exceeds customer expectations.
• Support a positive and professional customer experience in all interactions.

• This position does not directly supervise employees.
• May assist in training and mentoring apprentices or interns as assigned.

• Two-year technical degree in Diesel/Heavy Equipment or equivalent experience required.
• Coursework in diesel or heavy equipment repair may substitute with equivalent work experience.

• 2–3 years of diesel equipment repair experience required.
• Prior dealership or heavy equipment repair experience preferred.

• Strong troubleshooting skills with diesel/heavy equipment systems.
• Solid knowledge of hydraulics, pneumatics, transmissions, electrical, and fuel systems.
• Ability to read and comprehend written and verbal repair instructions.
• Proficient computer skills for diagnostics, documentation, and communications.
• Ability to work independently with strong problem-solving skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to work efficiently in a fast‑paced, high‑stress environment.
• Must hold and maintain a valid driver’s license; CDL preferred.
• Must maintain a clean driving record and professional personal appearance.

• Position is physically demanding, requiring frequent lifting and transporting of parts weighing up to and/or exceeding 70 pounds.
• Regular exposure to noise, dust, exhaust fumes, grease, and other shop conditions.
• Extended periods of standing, bending, and working with tools and equipment required.
• Required use of dealership-provided uniforms and personal protective equipment.

• Responsible for performing accurate and timely repairs that meet manufacturer and dealership quality standards.
• Accountable for maintaining safe work practices and immediately reporting accidents, injuries, or unsafe conditions.
• Required to comply with all company policies, OSHA regulations, and applicable environmental and workplace laws.
• Must participate in training, performance reviews, and corrective action processes when applicable.

Join Nuss Truck & Equipment—recognized as the 2017 American Truck Dealer of the Year—and take advantage of top-tier wages, matched vacation time, a generous hiring bonus, and the security of a premium benefits package. As one of the Midwest’s largest providers of both on‑highway and vocational trucks, along with world‑class Volvo Construction Equipment—including paving products and services—Nuss proudly serves every sector of the transportation and construction industries. Our award‑winning sales and service teams bring decades of experience, with many team members delivering exceptional customer care for over 25 years. With ten strategic dealership locations across the Midwest—Rochester, Mankato, St. Cloud, Roseville, Burnsville, Duluth, East Bethel, Monticello (MN), Eau Claire (WI), and Sikeston (MO)—Nuss continues to grow and lead with integrity, service, and expertise.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

Nuss Truck & Equipment is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.