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Internship Microsoft Customer Support Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Customer Support

Asbury, IA

$16 - $20.50/hr

Customer Support Associate Locations: Anamosa, Ames, Cedar Rapid, Centerville, Decorah, Dubuque ... Demonstrated ability to use Microsoft Office Suite programs and Windows-based customer information ...

Futran Tech Solutions Pvt. Ltd.

Customer Support

Lisbon, IA

$14.50 - $18.75/hr

Customer Support Associate Locations: Anamosa, Ames, Cedar Rapid, Centerville, Decorah, Dubuque ... Demonstrated ability to use Microsoft Office Suite programs and Windows-based customer information ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

Customer Support Olathe KS The DH Pace Company is a family-owned and privately held business with ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

AFC Industries

Customer Support

Muscatine, IA · On-site

$16 - $20.50/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Able to use business software packages, applications within Microsoft Office, and Lotus Notes.

AFC Industries

Customer Support

Muscatine, IA

$16 - $20.50/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Able to use business software packages, applications within Microsoft Office, and Lotus Notes.

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Monitor and manage systems using tools like Active Directory and Microsoft Endpoint Configuration ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

Support Microsoft Office 365 and Windows 10/11 environments. * Monitor and resolve assigned service ... Strong customer service and communication skills * Ability to work independently with minimal ...

Micross

Customer Support Spc.

Manchester, NH

$17.50 - $23.75/hr

Customer Support Specialist Position Summary The Customer Support Specialist serves as a liaison ... Knowledge of Microsoft Office Applications.

calumet

Customer Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

PURPOSE: The Customer Support Specialist provides front line support for the Customer Support ... Proficient computer skills with demonstrated experience in Microsoft office, order entry systems ...

Gertens

Customer Support Lead

Loretto, MN

Comfortable using Microsoft Office and retail technology systems * Strong critical thinking and ... Internship program Ready to Apply? If you're excited to lead, serve customers, and be part of a ...

Orgenesis

Customer Support Specialist

Sunnyvale, CA · On-site +1

$45K - $75K/yr

The Customer Support Specialist will serve as a primary point of contact for inquiries, service ... Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). * Experience using ...

Kuehne+Nagel

Customs Summer Internship

Erlanger, KY · On-site

$15 - $20/hr

Customer support and shipment coordination * Project based trade initiatives (e.g., process ... Familiarity with Microsoft Word and Excel * Ability to collaborate effectively in a team ...

Microsoft

Software Engineer II - CTJ - POLY

Redmond, WA · On-site

Being a part of Microsoft's customer-focused culture, you will be empowered to take ownership of ... You will also support Commerce + Ecosystems at large in specific dedicated clouds, mitigating any ...

Ridgeline

Customer Support Analyst

San Ramon, CA

As a Customer Support Analyst at Ridgeline, you will join an accelerated early-career program ... Internship, part-time, or project experience in customer service, operations, finance, technology ...

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Internship Microsoft Customer Support information

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How much do internship microsoft customer support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for internship microsoft customer support in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intern in Microsoft Customer Support, and why are they important?

To thrive as an Intern in Microsoft Customer Support, you need strong problem-solving abilities, foundational technical knowledge (such as familiarity with Microsoft products), and enrollment in or recent completion of a relevant degree program. Experience with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting platforms is typically beneficial. Excellent communication, adaptability, and a customer-centric attitude are standout soft skills for this role. These skills and qualities are crucial to efficiently resolve customer issues, contribute to team success, and ensure a positive user experience.

What is the difference between Internship Microsoft Customer Support vs Internship Technical Support Specialist?

AspectInternship Microsoft Customer SupportInternship Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; some technical knowledgeHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCustomer service centers, remote supportTechnical support teams, remote or on-site
Employer & Industry UsageMicrosoft, technology industryVarious tech companies, IT service providers
Common Search & Comparison IntentUnderstanding support roles at MicrosoftTechnical troubleshooting roles in support

Internship Microsoft Customer Support focuses on assisting users with Microsoft products, emphasizing customer service skills. Internship Technical Support Specialist involves resolving technical issues, often requiring more technical knowledge. Both roles serve in support environments but differ in technical depth and focus.

What types of projects and responsibilities can an intern expect in Microsoft's Customer Support team?

As an intern on Microsoft's Customer Support team, you can expect to work on a variety of projects that involve direct interaction with customers, troubleshooting technical issues, and collaborating with full-time support engineers. Your daily responsibilities may include analyzing customer inquiries, documenting resolutions, and contributing to knowledge base articles. You'll also have the opportunity to participate in team meetings, receive mentorship, and gain exposure to Microsoft's customer-centric culture. This experience helps build both technical and communication skills essential for future roles within the company or the broader tech industry.

What is an Internship in Microsoft Customer Support?

An Internship in Microsoft Customer Support is a temporary position designed for students or recent graduates to gain practical experience working with Microsoft’s customer service teams. Interns typically assist with troubleshooting technical issues, responding to customer inquiries, and learning about Microsoft products and services. The role offers valuable exposure to real-world customer support operations in a leading technology company. Interns may also participate in training sessions, collaborate with experienced professionals, and develop key communication and problem-solving skills. This experience can be a stepping stone to a full-time career in customer support or other roles at Microsoft.
What cities are hiring for Internship Microsoft Customer Support jobs? Cities with the most Internship Microsoft Customer Support job openings:
What are the most commonly searched types of Microsoft Customer Support jobs? The most popular types of Microsoft Customer Support jobs are:
What states have the most Internship Microsoft Customer Support jobs? States with the most job openings for Internship Microsoft Customer Support jobs include:
Internship Microsoft Customer Support jobs near you

Customer Support

Futran Tech Solutions Pvt. Ltd.

Asbury, IA

$16 - $20.50/hr

Other

Posted 2 days ago

Job description

Customer Support Associate

Locations: Anamosa, Ames, Cedar Rapid, Centerville, Decorah, Dubuque, Grinnell, Iowa Falls, Lisbon, Marshalltown, Mason City, Ottumwa, Spirit Lake, Vinton, Washington. Training and work will be remote: Need to be located within commutable distance to Iowa operations locations.

Job Summary: Responsible for customer contact for all areas of the company. Utilizes multi-tasking abilities to listen and speak with customers, while navigating multiple systems to provide an effortless experience. Maintains sound knowledge of processes and procedures in order to assist customers; addressing concerns, resolving problems, and de-escalating in a professional, positive manner. Promote and actively engage customers in current and new products and services available.

Accountabilities:

  • Acts as a first line of contact to identify and respond to any type of customer inquiry: answering calls and participating in customer outreach.
  • Initiates company response to customer emergencies and outage calls. Advises customers on safety protocols and processes information accurately due to the criticality of public safety and timely company response.
  • Initiates work orders and actively engages customers for meter readings, service requests, and construction program offerings.
  • Performs collection activities, including payment agreements, education on programs for assistance, and processes for delinquent accounts.
  • Responds to customer inquiries and complaints and initiate action to resolve them. May be required to adapt standard procedures and processes to resolve customer issues.
  • Responsible for general understanding of regulatory rules and regulations to ensure the customer is billed properly. Understands rate tariffs; keeps current on rate changes; communicates with internal and external customers as necessary.
  • Mentors less-experienced employees as needed.
  • Attend training sessions to improve knowledge of processes and products.
  • Maintain confidentiality of information.

Supervision: Performs work under the general supervision of the Customer Support Services Management staff.

Qualifications:

Educational Requirements:

High School Diploma Required

Associate Degree Preferred

Experience:

Previous call center experience.

Other Requirements:

Demonstrated effective interpersonal, verbal, and written communication skills.

Methodical thinker with the ability to make quick decisions.

Demonstrated ability to use Microsoft Office Suite programs and Windows-based customer information systems.

Ability to multitask; actively listening to and talking to customers while navigating multiple computer systems and making entries.

Self-starter with the ability to work under minimal supervision.

Demonstrated proficiency in basic math.

Ability to successfully complete web-based pre-employment screening assessments.

Ability to work effectively in a diverse and inclusive work environment.

Additional Details:

Temporary position for up to 5 months. Possibility to transition and become a permanent Alliant Energy employee for high performers.

Training hours: 8:00 am – 4:30 pm Monday – Friday for the first 4 weeks.

Training and work will be remote: Need to be located within commutable distance to Iowa operations locations.

Candidates must have a private, dedicated workspace that is free from kids, loud pets, and all other distractions, therefore this position is not suited for providing childcare during working hours.

Candidates must provide a suitable work environment that enables clear telephone with customers and video conference calls with colleagues.

Schedule after training: Within the hours of 7:00 am – 7:00 pm Monday – Friday.

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