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Internship Itil Process Analyst Jobs (NOW HIRING)

Thorough understanding of ITIL and IT Service Management concepts * Familiar with industry leading ... Planning and Analysis * Requirements Definition * Design Specifications * Asset Management

Thorough understanding of ITIL and IT Service Management concepts * Familiar with industry leading ... Planning and Analysis * Requirements Definition * Design Specifications * Asset Management

The ServiceNow Process Analyst is responsible for ensuring successful delivery and optimization of ... ITIL V3/V4, Scrum Master Certification or SAFe (Scaled Agile Framework). • Preferred: ServiceNow ...

IT Process Analyst- ITSM

Quantico, VA · On-site

$90K - $100K/yr

... ITIL processes through documentation of processes, procedures, and work instructions. You will ... Support includes metrics analysis, workflow analysis, and suggested improvements based on findings ...

IT Process Analyst- ITSM

Quantico, VA · On-site

$90 - $100/hr

... ITIL processes through documentation of processes, procedures, and work instructions. You will ... Support includes metrics analysis, workflow analysis, and suggested improvements based on findings ...

... ITIL processes through documentation of processes, procedures, and work instructions. You will ... Support includes metrics analysis, workflow analysis, and suggested improvements based on findings ...

Support governance review processes with business impact analysis * Develop metrics frameworks for ... DoD 8140 IAT Level II * ITIL, CBAP, PMI-PBA * SaFE Clearance Requirement Must have an active Secret ...

IT Process Analyst- ITSM

Quantico, VA · On-site

$90K - $100K/yr

... ITIL processes through documentation of processes, procedures, and work instructions. You will ... Support includes metrics analysis, workflow analysis, and suggested improvements based on findings ...

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Internship Itil Process Analyst information

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$48.5K

$80.5K

$100.5K

How much do internship itil process analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for internship itil process analyst in the United States is $80,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $89,000.00 per year, depending on experience, location, and employer.

What does an internship ITIL Process Analyst do?

An Internship ITIL Process Analyst assists organizations in optimizing their IT service management processes by applying ITIL (Information Technology Infrastructure Library) best practices. They typically support process analysis, documentation, and improvement initiatives under the guidance of senior analysts or IT managers. Their responsibilities may include gathering data, helping map workflows, participating in meetings to identify inefficiencies, and preparing reports. This role helps interns gain valuable experience in IT service management while contributing to the organization's operational effectiveness.

What types of projects and responsibilities can an internship ITIL Process Analyst expect during their internship?

As an ITIL Process Analyst intern, you can expect to work on projects that involve analyzing and improving IT service management processes, such as incident, change, or problem management. Typical responsibilities include gathering and interpreting data, mapping current processes, assisting with documentation, and collaborating with IT teams to implement process improvements. You’ll often work under the guidance of senior analysts, gaining exposure to ITIL best practices and tools, while developing your analytical and communication skills in a collaborative office environment.

What are the key skills and qualifications needed to thrive as an internship ITIL Process Analyst, and why are they important?

To thrive as an Internship ITIL Process Analyst, you need a foundational understanding of IT service management principles, basic analytical skills, and preferably coursework or certification related to ITIL. Familiarity with ITSM tools like ServiceNow or BMC Remedy, and knowledge of incident, problem, and change management processes are advantageous. Strong attention to detail, effective communication, and a collaborative mindset help interns excel in supporting process improvements and working with diverse teams. These skills ensure efficient IT service delivery, clear documentation, and valuable contributions to process optimization initiatives.

What is the difference between Internship Itil Process Analyst vs Junior Itil Process Analyst?

AspectInternship Itil Process AnalystJunior Itil Process Analyst
QualificationsEnrolled in or recent graduate of relevant degree, basic ITIL knowledgeEntry-level certification (ITIL Foundation), some work experience
Work EnvironmentInternship setting, supervised, learning-focusedProfessional environment, responsible for supporting processes
ResponsibilitiesAssisting with ITIL processes, learning proceduresSupporting ITIL processes, process documentation, basic analysis

While both roles involve supporting ITIL processes, the Internship Itil Process Analyst is typically a learning position for students or recent graduates, whereas the Junior Itil Process Analyst is an entry-level professional responsible for supporting and executing ITIL processes in a work environment.

What cities are hiring for Internship Itil Process Analyst jobs?

Cities with the most Internship Itil Process Analyst job openings:

What are the most commonly searched types of Itil Process Analyst jobs?

The most popular types of Itil Process Analyst jobs are:

What states have the most Internship Itil Process Analyst jobs?

States with the most job openings for Internship Itil Process Analyst jobs include:

Consultant - ITIL/ITSM Proces

Avance Consulting Services

Cincinnati, OH • On-site

Full-time

Re-posted 21 days ago


Job description

Job Description

Hi,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further
Role: Consultant - ITIL/ITSM Proces
Duration: Full Time
Location: Cincinnati, OH
Qualifications
Basic


Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology.


Preferred
Knowledge of COBIT, ISO 2000, or CMMI
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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