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Internship Itil Process Analyst Jobs (NOW HIRING)

Solutions³ LLC

Business Process Analyst III

Arlington, VA · On-site

$93K - $112K/yr

Business Process Analyst III Description: Solutions³ LLC is supporting a U.S. Government customer ... DoD 8140 IAT Level II * ITIL, CBAP, PMI-PBA * SaFE Required Education: Bachelor's degree in ...

New

PD Inc

Senior ITIL SME

Fort George G Meade, MD · On-site

$111K - $143K/yr

Seven + years of relevant/recent experience implementing ITIL framework, process improvement, and statistics analysis. * Three + years of relevant/recent experience with Microsoft Office Products.

Corning

The ServiceNow Process Analyst is responsible for ensuring successful delivery and optimization of ... ITIL V3/V4, Scrum Master Certification or SAFe (Scaled Agile Framework). • Preferred: ServiceNow ...

OSI Digital

ITIL Problem Management Analyst

Irvine, CA · On-site

$25 - $50/hr

Role: ITIL Problem Management Analyst Location: Irvine, CA -5 days onsite Duration: 6 Months ... Identify automation opportunities and process improvements that reduce operational effort and ...

OSI Digital

ITIL Problem Management Analyst

Irvine, CA · On-site

$25 - $50/hr

Role: ITIL Problem Management Analyst Location: Irvine, CA -5 days onsite Duration: 6 Months ... Identify automation opportunities and process improvements that reduce operational effort and ...

CDIT LLC

Junior Business Process Analyst

Norfolk, VA · On-site

$25.75 - $34.25/hr

Experience • 0-2 years of experience in business analysis, process analysis, program support, or related field • Internship, academic project work, or entry-level experience supporting process ...

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Internship Itil Process Analyst information

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How much do internship itil process analyst jobs pay per year?

As of Jul 22, 2026, the average yearly pay for internship itil process analyst in the United States is $80,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $89,000.00 per year, depending on experience, location, and employer.

What does an Internship ITIL Process Analyst do?

An Internship ITIL Process Analyst assists organizations in optimizing their IT service management processes by applying ITIL (Information Technology Infrastructure Library) best practices. They typically support process analysis, documentation, and improvement initiatives under the guidance of senior analysts or IT managers. Their responsibilities may include gathering data, helping map workflows, participating in meetings to identify inefficiencies, and preparing reports. This role helps interns gain valuable experience in IT service management while contributing to the organization's operational effectiveness.

What are the key skills and qualifications needed to thrive as an Internship ITIL Process Analyst, and why are they important?

To thrive as an Internship ITIL Process Analyst, you need a foundational understanding of IT service management principles, basic analytical skills, and preferably coursework or certification related to ITIL. Familiarity with ITSM tools like ServiceNow or BMC Remedy, and knowledge of incident, problem, and change management processes are advantageous. Strong attention to detail, effective communication, and a collaborative mindset help interns excel in supporting process improvements and working with diverse teams. These skills ensure efficient IT service delivery, clear documentation, and valuable contributions to process optimization initiatives.

What types of projects and responsibilities can an ITIL Process Analyst intern expect during their internship?

As an ITIL Process Analyst intern, you can expect to work on projects that involve analyzing and improving IT service management processes, such as incident, change, or problem management. Typical responsibilities include gathering and interpreting data, mapping current processes, assisting with documentation, and collaborating with IT teams to implement process improvements. You’ll often work under the guidance of senior analysts, gaining exposure to ITIL best practices and tools, while developing your analytical and communication skills in a collaborative office environment.

What is the difference between Internship Itil Process Analyst vs Junior Itil Process Analyst?

AspectInternship Itil Process AnalystJunior Itil Process Analyst
QualificationsEnrolled in or recent graduate of relevant degree, basic ITIL knowledgeEntry-level certification (ITIL Foundation), some work experience
Work EnvironmentInternship setting, supervised, learning-focusedProfessional environment, responsible for supporting processes
ResponsibilitiesAssisting with ITIL processes, learning proceduresSupporting ITIL processes, process documentation, basic analysis

While both roles involve supporting ITIL processes, the Internship Itil Process Analyst is typically a learning position for students or recent graduates, whereas the Junior Itil Process Analyst is an entry-level professional responsible for supporting and executing ITIL processes in a work environment.

What cities are hiring for Internship Itil Process Analyst jobs? Cities with the most Internship Itil Process Analyst job openings:
What are the most commonly searched types of Itil Process Analyst jobs? The most popular types of Itil Process Analyst jobs are:
What states have the most Internship Itil Process Analyst jobs? States with the most job openings for Internship Itil Process Analyst jobs include:
Internship Itil Process Analyst jobs near you
Business Process Analyst III

Business Process Analyst III

Solutions³ LLC

Arlington, VA • On-site

$93K - $112K/yr

Full-time

Posted 6 days ago

New

Job description

Title: Business Process Analyst III
Description: 
Solutions³ LLC is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution.  Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.  
Solutions³ LLC is seeking an experienced and technically proficient IT Requirements Manager to facilitate use case identification, requirements gathering, and stakeholder coordination for technology integration initiatives. This role ensures technology insertions align with mission goals, operational priorities, and measurable outcomes while managing stakeholder expectations and communication.
Eligibility: 
  • Must be a US Citizen 
  • Must have an active Secret clearance with the ability to obtain a TS/SCI  
  • Must be able to obtain DHS Suitability prior to starting employment  
  • 5+ years of directly relevant experience as a Business Analyst or Requirements Analyst
Responsibilities Include: 
  • Lead use case identification and prioritization activities with mission stakeholders
  • Gather and document requirements for technology integration pilots
  • Facilitate stakeholder workshops and coordination meetings
  • Translate mission pain points into technology capability requirements
  • Develop business cases and value propositions for technology insertions
  • Define measurable objectives and success criteria for pilot initiatives
  • Coordinate between technical teams and operational stakeholders
  • Document operational workflows and identify friction points for automation
  • Support governance review processes with business impact analysis
  • Develop metrics frameworks for measuring pilot and production outcomes
  • Create stakeholder communications and status reports
  • Manage requirements traceability throughout integration lifecycle
  • Support leadership alignment activities with briefings and documentation
  • Facilitate lessons learned and continuous improvement processes
  • Ensure pilot scope discipline and clear exit/transition decisions.
Required Skills: 
  • Strong requirements gathering and documentation skills
  • Experience with use case development and user story creation
  • Knowledge of business process analysis and improvement methodologies
  • Excellent facilitation and stakeholder management skills
  • Experience with project coordination and tracking
  • Strong analytical and problem-solving abilities
  • Proficiency with business analysis tools and techniques
  • Excellent written and verbal communication skills
Desired Skills:  
  • Experience supporting federal cybersecurity programs
  • Background in technology assessment or capability evaluation
  • Knowledge of cybersecurity operations and mission environments
  • Experience with agile requirements management
  • Familiarity with cost-benefit analysis and ROI calculations
  • Experience developing metrics and performance measurement frameworks
  • Understanding of federal governance and decision-making processes
 Desired Certifications:  
  • DoD 8140 IAT Level II
  • ITIL, CBAP, PMI-PBA
  • SaFE
Required Education: Bachelor’s degree in Business Administration, Information Systems, or related degree; or High School Diploma and 7+ years of directly relevant work experience

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