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Internship Insurance Call Center Jobs in Florida

Call Center Agent

Palm Beach Gardens, FL · On-site

$14.25 - $18.75/hr

Customer-Focused Call Center Agent At Walker Property Services, LLC, we're dedicated to delivering ... Our benefits package includes health insurance and 401(k) matching, underscoring our commitment to ...

New

Call Center Executive

Stuart, FL · On-site

$13.50 - $16.75/hr

Call Center experience is preferred ... Some medical billing or insurance is very helpful. * Paid training is provided. We are looking for ...

Lead Call Center Representative

Longwood, FL · On-site

$14.25 - $17.75/hr

Supervise and support a team of call center representatives, providing guidance and feedback ... Vision insurance Shift: * 10 hour shift * 8 hour shift * Day shift * Evening shift

Showing results 41-60

Internship Insurance Call Center information

What is the difference between Internship Insurance Call Center vs Insurance Customer Service Representative?

AspectInternship Insurance Call CenterInsurance Customer Service Representative
CredentialsTypically pursuing or recent graduate, no specific license requiredHigh school diploma or equivalent; licensing may be required for certain roles
Work EnvironmentCall center setting, fast-paced, temporary internshipOffice-based, ongoing full-time or part-time role
Industry UsageEntry-level internship for gaining industry experienceFull-time role handling customer inquiries and policy support

While both roles involve customer interaction in the insurance industry, an Internship Insurance Call Center is a temporary, entry-level position designed for students or recent graduates to gain experience. An Insurance Customer Service Representative is a permanent role focused on assisting clients with policies and claims. The internship offers a learning opportunity, whereas the representative role involves ongoing responsibilities.

What are the most commonly searched types of Insurance Call Center jobs in Florida? The most popular types of Insurance Call Center jobs in Florida are:
What cities in Florida are hiring for Internship Insurance Call Center jobs? Cities in Florida with the most Internship Insurance Call Center job openings:

Call Center Coordinator

Mindful Behavioral Healthcare

Kissimmee, FL • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Call Center Representative
Job Overview
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, provide excellent customer service, and assist with inquiries and issue resolution.
  • Responsibilities
    • Answers daily telephone calls professionally. Provide general information to patients and clients about the practice, its services, and clinical staff.
    • Schedule patient appointments, cancel and reschedule appointments, redirect callers to the appropriate department staff.
    • Check voicemail messages submitted by the answering service company system and respond or redirect callers accordingly
    • Check the phone lines in the receptionist desk and the scheduling coordinator's desk for any messages that have been received and that they are appropriately taking care of patient requests.
    • Ensure that all referrals are scanned into the electronic medical records promptly, after assigned actions are completed. Document all call information according to standard operating procedures
    • Performs other related duties as assigned by immediate supervisor or his/her designee.
    • Reports to the clinical Operations Manager.
  • Requirements
    • Strong communication skills; Spanish languages are a plus
    • Excellent customer service skills with the ability to handle difficult customers with professionalism
    • Proficiency in using computerized systems for data entry and information retrieval
    • Familiarity with medical terminology or experience in a medical office is advantageous
    • Ability to navigate phone systems efficiently and follow phone etiquette guidelines

Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:
  • 8-hour shift
  • Monday to Friday

Experience:
  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person
This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting.
If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).