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Internship Help Desk Technician Jobs (NOW HIRING)

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Pomeroy

Help Desk Technician

Plano, TX · On-site

$18.75 - $25.25/hr

Help Desk Technician 1 Position Overview We are looking for a Help Desk Technician to join our team and serve as a first point of contact for customer and end-user questions and service requests.

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Help Desk Technician Date Opened: 4/6/2026 Location: Metairie Industry: Corporate Department: Information Technology Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. - 4:30 p.m.

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Saint Ursula Academy

Help Desk Technician

Cincinnati, OH · On-site

$18 - $20/hr

Help Desk Technician Mission: Saint Ursula Academy is a vibrant educational community founded on the strength of our Catholic faith and Ursuline values. Saint Ursula Academy promotes academic ...

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

Edward Rose & Sons

Help Desk Technician

Bloomfield, MI · On-site

$19 - $25.75/hr

The Help Desk Technician provides first-level troubleshooting and technical support on Edward Rose & Son's applications and platforms. The Help Desk Technician gathers information and analyzes ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and ...

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Internship Help Desk Technician information

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$12

$23

$33

How much do internship help desk technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for internship help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does an internship help desk technician do?

An Internship Help Desk Technician assists users with technical issues related to computer systems, software, and hardware. They typically respond to help desk tickets, troubleshoot problems, and provide solutions either remotely or in person. Interns in this role learn to diagnose issues, escalate complex problems to senior staff, and ensure users experience minimal downtime. This position offers valuable hands-on experience in IT support and customer service, serving as a stepping stone to more advanced technology roles.

What are the key skills and qualifications needed to thrive as an internship help desk technician, and why are they important?

To thrive as an Internship Help Desk Technician, you need a basic understanding of computer hardware, networking, troubleshooting, and often a relevant IT coursework or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop software, and standard operating systems like Windows and macOS is typically required. Strong communication, active listening, and problem-solving abilities help you stand out in providing support to users. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting the overall IT infrastructure.

What are some typical challenges faced by internship help desk technicians, and how can you prepare for them?

Internship Help Desk Technicians often encounter a variety of technical issues from users with different levels of computer literacy. Common challenges include troubleshooting unfamiliar software problems, managing a high volume of support requests, and communicating solutions clearly to non-technical users. To prepare, it helps to strengthen your foundational IT knowledge, practice active listening, and develop clear communication skills. Being proactive in seeking guidance from senior team members and documenting solutions can also make the learning curve smoother.

What is the difference between Internship Help Desk Technician vs Help Desk Technician?

AspectInternship Help Desk TechnicianHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications often preferred
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional IT support environment
Employer & Industry UsageInternship programs in IT departments, tech companies, or educational institutionsIT support teams across various industries
Search & Comparison IntentLearning role, entry-level experience, career explorationTechnical support, troubleshooting, customer service

The Internship Help Desk Technician role is an entry-level position designed for students or those gaining initial experience in IT support. In contrast, a Help Desk Technician is a full-time professional responsible for resolving technical issues. The internship offers supervised learning, while the technician role involves independent troubleshooting and customer interaction.

What cities are hiring for Internship Help Desk Technician jobs?

Cities with the most Internship Help Desk Technician job openings:

What are the most commonly searched types of Help Desk Technician jobs?

The most popular types of Help Desk Technician jobs are:

What states have the most Internship Help Desk Technician jobs?

States with the most job openings for Internship Help Desk Technician jobs include:

Internship Help Desk Technician jobs near you
Infographic showing various Internship Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

ATA Services Inc

Santa Fe, NM • On-site

$26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote.

  • Rate: $26.00 per hour with weekly pay
  • Schedule: Monday – Friday; 8 A.M. – 5 P.M.
  • Start Date: ASAP
  • Location: IN-OFFICE - Santa Fe, NM

Position Summary

Help Desk roles, including Help Desk Technician and Help Desk Specialist, serve as the first point of contact for users experiencing technical problems. Help Desk Technicians combine technical expertise with customer service skills to diagnose, troubleshoot, and resolve issues efficiently, supporting both employees and external clients. 

Key Responsibilities

  • Respond to user inquiries via phone, email, or chat and provide timely technical support 
  • Diagnose and resolve hardware, software, and network issues, including application configurations and connectivity problems 
  • Run diagnostic programs, isolate problems, and implement solutions to restore functionality 
  • Document issues, resolutions, and procedures for future reference 
  • Assist with installation, configuration, and maintenance of computer systems and peripherals 
  • Provide guidance to users on software usage and best practices to enhance productivity 
  • Escalate complex issues to higher-level IT staff when necessary 

Required Skills and Qualifications

  • Technical skills: Knowledge of operating systems, Microsoft Office, antivirus software, networking, and common business applications 
  • Soft skills: Strong communication, problem-solving, and customer service abilities 
  • Certifications (optional but preferred): ITIL, HDI, MCP, MOUS, CE, CCNA, or other relevant IT certifications 
  • Experience: Prior help desk, technical support, or IT experience is advantageous

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.