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Internship Gc Services Customer Service Jobs (NOW HIRING)

The Pennsylvania State University

$15.75 - $21.50/hr

AND POSITION REQUIREMENTS Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality ...

Microsoft

Services Customer Operations Manager

Reno, NV · On-site

$133K/yr

Experience in a customer service environment in a large, matrixed multinational company. * Experience coordinating cross-functional stakeholders across Sales, Finance, Legal, and Delivery.

LaFrance Corp

Customer Service Representative

Concordville, PA · On-site

$15.75 - $21.25/hr

We acknowledge our team members' years of services with quarterly employee luncheons, knowing the ... About the Role The Account Services /Customer Services Representative works with the Account Teams ...

CLARK RESTAURANT SERVICE, LLC

Customer Service

Nashville, TN

$15.50 - $21/hr

Kahlua Bay, located in Nashville TN, invites applications for a full-time Customer Service Representative. This position is responsible for providing excellent customer and sales support, resolving ...

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Internship Gc Services Customer Service information

What is the difference between Internship Gc Services Customer Service vs Customer Support Representative?

AspectInternship Gc Services Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications preferred
Work EnvironmentInternship setting, often in call centers or office environmentsCustomer service centers, call centers, or online support platforms
Employer & IndustryGc Services, finance, and collections industryVarious industries including retail, telecom, finance
Search & Comparison IntentLearning role differences, entry-level opportunitiesJob responsibilities, career growth, and skills required

Internship Gc Services Customer Service roles are typically entry-level positions designed for students or those new to the industry, offering training and mentorship. Customer Support Representatives are full-time roles with more responsibilities, requiring some prior experience or skills. Both roles serve customer needs but differ in scope, duration, and career progression opportunities.

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Internship Gc Services Customer Service jobs near you
Infographic showing various Internship Gc Services Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Financial Services Customer Service Representative

Fairview Health Services

Saint Paul, MN • On-site

$22.96 - $32.42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

132nd of 885 rated healthcare providers

Job description

Job Overview
Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.
This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.
Responsibilities
  • Maintains the best practice routine per department guidelines:
  • Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
  • Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient's continuity of care.
  • Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
  • Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
  • Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
  • Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
  • Understands and adheres to Revenue Cycle's Escalation Policy.
  • Contributes to the process or enablement of collection of expected payment.
  • Meet department goals and maintain productivity while working remotely.
  • Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
  • Timely and accurate work
  • Verifies insurance benefits to maximize reimbursement.
  • Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
  • Validate patient data is accurate and authorization is in place to provide information.
  • Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
  • Bad debt management of accounts and interactions with vendors.
  • Counsel patients throughout the collection process on solutions available to them for account resolution.
  • Problem solves with vendors and patients on reasonable resolutions.
  • Identify patients with financial need.

Required Qualifications
  • 2 years customer service experience
  • This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications
  • Associate of Arts
  • 2 years in healthcare customer service
  • 3 years experience in a hospital or clinic business office
  • Previous call center experience

Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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