1

Internship Desktop Support Jobs in Minnesota (NOW HIRING)

Attributes to support the NELSON Culture: * Go All In. Own the Outcome. We go all in--with urgency ... Basic knowledge of Revit, AutoCAD/Architectural Desktop, 3D Modeling software Essential Duties and ...

Showing results 21-28

Internship Desktop Support information

What does an internship desktop support do?

An Internship Desktop Support role typically involves assisting with the maintenance and troubleshooting of computer systems, hardware, and software within an organization. Interns support end-users by resolving technical issues, installing or upgrading software, and setting up hardware like printers and monitors. They may also help document problems and solutions, learn about IT best practices, and gain hands-on experience with various operating systems and network environments. This role is a valuable entry point for those interested in pursuing a career in information technology.

What types of technical issues do internship desktop support team members typically handle, and how do they collaborate with other IT staff?

As an Internship Desktop Support team member, you will commonly address issues such as software installation errors, operating system troubleshooting, hardware malfunctions, and network connectivity problems. You'll work closely with end-users to resolve their concerns, often through a ticketing system, and may also assist with routine maintenance tasks like updates and backups. Collaboration with other IT staff, such as network administrators or system engineers, is essential for escalating complex issues and ensuring seamless support across the organization. This teamwork provides valuable exposure to a range of IT specialties and helps interns build strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an internship desktop support, and why are they important?

To thrive as an Internship Desktop Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with remote support tools, ticketing systems, and Microsoft Office Suite is typically required. Strong problem-solving abilities, patience, and effective communication skills help interns interact with users and resolve issues efficiently. These skills are critical to ensure smooth IT operations, minimize downtime, and provide excellent user support in a professional environment.

What is the difference between Internship Desktop Support vs Desktop Support Specialist?

AspectInternship Desktop SupportDesktop Support Specialist
Required CredentialsTypically pursuing or recent graduate, some certifications optionalRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, supervised, learning-focusedFull-time, independent problem-solving, client-facing
Employer & Industry UsageInternship programs in IT departments, training rolesIT support teams across various industries, professional role

Internship Desktop Support roles are designed for students or recent graduates gaining hands-on experience, often under supervision. In contrast, Desktop Support Specialists are experienced professionals responsible for resolving technical issues independently. The internship provides foundational skills, while the specialist role involves more advanced troubleshooting and customer interaction.

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

Administrative Assistant in Computer Science

Carleton

Northfield, MN • On-site

$25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Job Title: Administrative Assistant in Computer Science
Department: Computer Science
Classification: Non-Exempt
Grade: 8
FTE/Working Schedule: 0.82 FTE

Position Overview:

The Administrative Assistant manages the office and provides administrative support to the department chair and faculty members in order to support students taking classes in the department and to enhance faculty teaching and research. This employee facilitates the internal and external communications for the department.

Working Schedule:

Academic Year (week before classes start in the fall through commencement): 40 hours per week

Summer (12 weeks): 6-8 hours per week

Compensation:
The expected hourly rate for this position is $25.00.

Essential Job Functions/Responsibilities:

  • Oversees the day-to-day operations of the office including calendar of events; activities; meetings of the Chair and faculty; opening, distributing, and prioritizing mail; purchasing supplies; and answering, screening, and directing calls and inquiries.
  • Meets regularly with the Chair to discuss current department business; attends meetings, drafts agendas, takes and distributes minutes, and tracks action items and deadlines.
  • Assists students with questions and problems.
  • Provides administrative support to departmental student groups: procures meeting supplies and refreshments, reserves meeting spaces, and oversees their budget.
  • Orders and maintains oce equipment, supplies, and furniture; maintains department displays, bulletin boards, lobby areas, and workroom.
  • Monitors departmental and program budgets, including VISA card statements and receipts.
  • Coordinates the department's "Match" pre-registration process.
  • Coordinates students' retaking or making up exams.
  • Prepares, edits, and submits annual course schedule and catalog copy.
  • Maintains department websites, ensuring information is available regarding the curriculum, departmental guidelines, major requirements, career/internship opportunities, o-campus programs, guides for new students, etc.
  • Coordinates production of the department newsletters, including writing, editing, proong, distribution, and web posting.
  • Coordinates campus visits for speakers including itineraries, travel, housing, etc.
  • Posts publicity on the Carleton Events Calendar, and submits information to College Communications on lectures and visitors' talks.
  • Monitors majors' progress toward completion of major requirements.
  • Assists in recruitment activities, including placing ads, managing applications, and arranging candidate visits including itineraries, lodging, and publicity.
  • Assists in orienting new faculty and staff members to the departments and the College. Arranges for oce keys and supplies; coordinates required ITS, Telecommunications, and facilities needs.
  • Coordinates the comps process, including scheduling comps talks, monitoring gala attendance, coordinating with Printing Services to print student posters, and sending student letters indicating comps pass/distinction..
  • Assists with weekly colloquium series, including advertising, procuring refreshments, creating and processing attendance sheets, processing honoraria, scheduling meetings with faculty and students, and room reservations.
  • Plans and organizes events such as departmental and program picnics, receptions, and social outings, including publicity, invitations, catering, etc.
  • Assists in community-building activities in the department, such as maintaining the department's communal spaces.
  • Assists in department review processes including arrangements for outside reviewers, setting up interview schedules, contacting student participants, arranging dinners and receptions, and tracking expenses and reimbursements.
  • Assists in organizing o-campus programs including posting brochures and information on the web, tracking applications, notifying accepted students, publicizing meetings, etc. Communicates with O Campus Studies as needed.
  • Manages and trains student office assistants.
  • Assists faculty in hiring student research partners, including monitoring incoming applications, maintaining a list of applicants and hiring decisions, and ensuring hiring materials are accessible and complete.
  • Other duties as assigned.

Education/Experience/Skills:

Required:

  • Post-high school education with at least three to five years of related full-time professional experience.
  • Skilled in word processing, desktop publishing, spreadsheets, Web editing, and internet searches.
  • Excellent verbal and written communication.
  • Ability to prioritize work and multi-task with frequent interruptions and some unpredictability of work situations.
  • Strong attention to detail.
  • Flexibility and comfort with new technology
  • Works well with minimal supervision.
  • Broad mastery of policies and procedures.

Preferred:

  • Associate or Bachelor's degree.

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.

Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.


Carleton also offers a robust suite of benefits including: A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution. Medical, dental, vision, life and disability insurance. Paid time-off, including 25 annual leave days, 8 paid holidays, and extra days at the end of the calendar year to make a continuous week off before New Year's. Employee Assistance Program (EAP) for all employees. A dependent tuition program after six years of service.

Founded in1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town ofNorthfield, Minnesota. Carleton College occupies more than 1,000 scenic acres of campus, arboretum, over 100 campus buildings, and athletic fields. Located 40 miles south of Minneapolis and St. Paul, Carleton offers access to the cultural advantages of a major metropolitan area.