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Internship Desktop Support Jobs in Connecticut (NOW HIRING)

Staff Accountant

Bethel, CT · On-site

$50K/yr

QuickBooks (Desktop) experience is a plus * Experience with payroll or HR administration is helpful ... supported 🧠 Humbly Confident - We know our stuff and always find a way forward 💬 Customer ...

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Internship Desktop Support information

What does an internship desktop support do?

An Internship Desktop Support role typically involves assisting with the maintenance and troubleshooting of computer systems, hardware, and software within an organization. Interns support end-users by resolving technical issues, installing or upgrading software, and setting up hardware like printers and monitors. They may also help document problems and solutions, learn about IT best practices, and gain hands-on experience with various operating systems and network environments. This role is a valuable entry point for those interested in pursuing a career in information technology.

What types of technical issues do internship desktop support team members typically handle, and how do they collaborate with other IT staff?

As an Internship Desktop Support team member, you will commonly address issues such as software installation errors, operating system troubleshooting, hardware malfunctions, and network connectivity problems. You'll work closely with end-users to resolve their concerns, often through a ticketing system, and may also assist with routine maintenance tasks like updates and backups. Collaboration with other IT staff, such as network administrators or system engineers, is essential for escalating complex issues and ensuring seamless support across the organization. This teamwork provides valuable exposure to a range of IT specialties and helps interns build strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an internship desktop support, and why are they important?

To thrive as an Internship Desktop Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with remote support tools, ticketing systems, and Microsoft Office Suite is typically required. Strong problem-solving abilities, patience, and effective communication skills help interns interact with users and resolve issues efficiently. These skills are critical to ensure smooth IT operations, minimize downtime, and provide excellent user support in a professional environment.

What is the difference between Internship Desktop Support vs Desktop Support Specialist?

AspectInternship Desktop SupportDesktop Support Specialist
Required CredentialsTypically pursuing or recent graduate, some certifications optionalRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, supervised, learning-focusedFull-time, independent problem-solving, client-facing
Employer & Industry UsageInternship programs in IT departments, training rolesIT support teams across various industries, professional role

Internship Desktop Support roles are designed for students or recent graduates gaining hands-on experience, often under supervision. In contrast, Desktop Support Specialists are experienced professionals responsible for resolving technical issues independently. The internship provides foundational skills, while the specialist role involves more advanced troubleshooting and customer interaction.

What are the most commonly searched types of Desktop Support jobs in Connecticut?

The most popular types of Desktop Support jobs in Connecticut are:

Infographic showing various Internship Desktop Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Workforce Initiative Specialist

Columbus House

New Haven, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Key responsibilities

  • Design, coordinate, and facilitate workforce development programs including job readiness, life skills, financial literacy, and vocational training.

  • Build and maintain partnerships with local employers to identify job opportunities, internships, apprenticeships, and hiring initiatives.

  • Coordinate hiring events, career fairs, employer presentations, and workforce workshops.


Job description

Columbus House, Inc.
Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential
Workforce Initiatives Specialist

 

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested 

 

Company Overview & Mission 

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. 

 
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." 


Purpose 

Under the purview of the Employment and Benefits Manager, the Workforce Initiatives Specialist develops and implements workforce development strategies that create pathways to employment and economic stability for individuals and families experiencing homelessness. This position coordinates employment training programs, cultivates employer partnerships, and leads the development of social enterprise initiatives that provide meaningful work experience and sustainable employment opportunities. Working collaboratively with community partners, employers, and internal teams, the Workforce Initiatives Specialist empowers participants to overcome barriers to employment while advancing innovative workforce solutions.

 

Duties and Responsibilities

  • Design, coordinate, and facilitate workforce development programs, including job readiness, life skills, financial literacy, and vocational training. 
  • Build and maintain partnerships with local employers to identify job opportunities, internships, apprenticeships, and hiring initiatives. 
  • Coordinate hiring events, career fairs, employer presentations, and workforce workshops. 
  • Recruit, assess, and support participants experiencing homelessness through individualized employment and career planning. 
  • Serve as the primary liaison between employers and program participants to ensure successful job placements and retention. 
  • Develop and implement social enterprise initiatives that create transitional and permanent employment opportunities while generating revenue to support the organization's mission. 
  • Collaborate with community organizations, educational institutions, workforce agencies, and government partners to expand employment resources. 
  • Stay informed on workforce trends, labor market needs, and best practices in employment services for vulnerable populations. 
  • Participate in community coalitions and represent the organization at workforce development meetings and events. 
  • Advocate for equitable hiring practices and educate employers on the benefits of hiring individuals with barriers to employment. 
  • Other related duties as assigned.

 

Qualifications

  • Excellent organizational and time management skills with a deadline-oriented mindset.
  • Strong written and oral communication skills employing the English language.
  • Proficient in Microsoft Office and other common desktop and online applications.
  • Knowledge of and ability to effectively navigate substance abuse, mental health, and social services networks.
  • Familiar with criminal justice barriers and able to engage, motivate, and support the individuals serviced. 
  • Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
  • Basic knowledge of all aspects of the delivery of person-centered services.
  • Able to meet all documentation requirements within set timeframes. 
  • Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, risk assessment, and motivational interviewing.
  • Ability to create professional and respectful relationships with clients, outside providers, employers, and the community. 
  • Empathetic and compassionate, with individuals that have experienced homelessness and factors that lead to homelessness. 
  • Valid drivers’ license with a good driving history


Supervised by: Employment and Benefits Manager

Schedule: Tuesday- Friday 8am-4pm or 8:30am- 4:30am

Salary range: $25.50-$27.50

 

Benefits 

  • Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
  • 401 K retirement plan with employer matching contribution
  • Paid time off 
  • 10 paid holidays


Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org 


Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply