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Entry Level Desktop Support Jobs in Connecticut (NOW HIRING)

... supports from capture through to interview stage, as required. * Coordinates content and ... Provides guidance to entry level proposal team members * Performs a self-check of work prior to ...

Entry Level Desktop Support information

See Connecticut salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for entry level desktop support in Connecticut is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Connecticut? The most popular types of Desktop Support jobs in Connecticut are:
What job categories do people searching Entry Level Desktop Support jobs in Connecticut look for? The top searched job categories for Entry Level Desktop Support jobs in Connecticut are:
What cities in Connecticut are hiring for Entry Level Desktop Support jobs? Cities in Connecticut with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Connecticut as of July 2026, with employment types broken down into 6% Locum Tenens, 74% Full Time, 9% Part Time, 1% Temporary, and 10% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $53,415 per year, or $25.7 per hour.

Marketing Proposal Specialist

AECOM

Rocky Hill, CT

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


AECOM rating

8.3

Company rating: 8.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

9th of 80 rated construction


Job description

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is looking for a Marketing Proposal Specialist to join the East Region Marketing team. This will be a hybrid position including a combination of both remote and in-office, that can be based in, but not limited to: Rocky Hill, CT.

The responsibilities of this position include, but are not limited to, those listed below: 

  • Assists with large proposals and able to lead small to medium proposals (cross regions or business lines), and supports from capture through to interview stage, as required.
  • Coordinates content and information for qualifications and proposals, including schedule, templates, compliance, content plan and production. Provides conceptual leadership for document design. May serve as lead writer/editor for resumes and past performance sections for proposals.
  • May facilitate color review (Pink and Red team) reviews, and apply lessons learned to add value to proposals. Manages the implementation of proposal and presentation revisions based on direction from review teams.
  • Participates in go/no-go and greenlight analyses in compliance with delegation of authority guidelines, capture planning and positioning activities as they pertain to preparation for the proposal.
  • Completes internal debriefs for proposals they lead and reviews debriefs and reviews client feedback on proposals to ensure and demonstrate continuous improvement.
  • Has solid working knowledge of company quality procedures and approval processes (legal, contracts, DOA, signatory).
  • Liaises with appropriate/relevant business line team, operations, technical, and business development professionals to support or develop marketing information (including but not limited to case studies/project sheets and capabilities summaries).
  • Provides guidance to entry level proposal team members
  • Performs a self-check of work prior to submitting to others for review/approval
Qualifications

Minimum Requirements

  • Bachelor’s degree and 2+ years of experience collaborating within a marketing team to lead and/or support proposal activity or equivalent combination of education and experience.
  • Proficient in MS Office (current version): Word, Excel, and PowerPoint; as well as desktop publishing software (Adobe Creative Suite)
  • Understands marketing and communications concepts
  • Strong written communication skills
  • The ability to recognize, process, and present written information
  • Organizational, writing/researching/editing, and time management skills
  • Strong organizational aptitude and attention to detail
  • Ability to operate within a team setting

Preferred Qualifications

  • Bachelor’s degree in Journalism, English, Communications, Marketing
  • Prior experience working within the AEC industry

Additional Information
  • This position does not include sponsorship for United States work authorization now or in the future.
  • Relocation assistance and/or per diem is not offered for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 


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