Team Lead
Stamford, CT · On-site
PTO
... Interns, providing technical guidance and support while managing client relationships and team ... Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal ...
Team Lead
Stamford, CT · On-site
PTO
... Interns, providing technical guidance and support while managing client relationships and team ... Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal ...
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Quick apply
Team Lead
Stamford, CT · On-site
PTO
Supervise a team of Junior System Engineers and Interns * Act as an escalation point to your team ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...
Bachelor's Level Intern: Information Technology- 6973
Windsor, CT · On-site
$15 - $20/hr
This internship provides an opportunity to gain hands-on experience supporting end users within an organization's desktop computing environment. You will learn how to install, diagnose, repair ...
Bachelor's Level Intern: Information Technology- 6973
Windsor, CT · On-site
$15 - $20/hr
This internship provides an opportunity to gain hands-on experience supporting end users within an organization's desktop computing environment. You will learn how to install, diagnose, repair ...
Bachelor's Level Intern: Information Technology- 6973
Windsor, CT · On-site
$15 - $20/hr
This internship provides an opportunity to gain hands-on experience supporting end users within an organization's desktop computing environment. You will learn how to install, diagnose, repair ...
Bachelor's Level Intern: Information Technology- 6973
Windsor, CT · On-site
$15 - $20/hr
This internship provides an opportunity to gain hands-on experience supporting end users within an organization's desktop computing environment. You will learn how to install, diagnose, repair ...
Tax Manager
Groton, CT · On-site
$110K - $144K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Tax Manager
Groton, CT · On-site
$110K - $144K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Tax Manager
Groton, CT · On-site
$110K - $144K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Quick apply
Tax Manager
Groton, CT · On-site
$110K - $144K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Tax Manager
Groton, CT · On-site
$95K - $125K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Tax Manager
Groton, CT · On-site
$95K - $125K/yr
Medical
Dental
Retirement
PTO
... support their long-term financial goals * Mentor and develop interns and staff accountants in ... Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office ...
Workforce Initiative Specialist
New Haven, CT · On-site
Medical
Dental
Vision
Retirement
PTO
Recruit, assess, and support participants experiencing homelessness through individualized ... Proficient in Microsoft Office and other common desktop and online applications. * Knowledge of and ...
Quick apply
Workforce Initiative Specialist
New Haven, CT · On-site
Medical
Dental
Vision
Retirement
PTO
Recruit, assess, and support participants experiencing homelessness through individualized ... Proficient in Microsoft Office and other common desktop and online applications. * Knowledge of and ...
Internship Desktop Support information
What is the difference between Internship Desktop Support vs Desktop Support Specialist?
| Aspect | Internship Desktop Support | Desktop Support Specialist |
|---|---|---|
| Required Credentials | Typically pursuing or recent graduate, some certifications optional | Relevant certifications like CompTIA A+ often required |
| Work Environment | Entry-level, supervised, learning-focused | Full-time, independent problem-solving, client-facing |
| Employer & Industry Usage | Internship programs in IT departments, training roles | IT support teams across various industries, professional role |
Internship Desktop Support roles are designed for students or recent graduates gaining hands-on experience, often under supervision. In contrast, Desktop Support Specialists are experienced professionals responsible for resolving technical issues independently. The internship provides foundational skills, while the specialist role involves more advanced troubleshooting and customer interaction.
What are the key skills and qualifications needed to thrive as an internship desktop support, and why are they important?
To thrive as an Internship Desktop Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with remote support tools, ticketing systems, and Microsoft Office Suite is typically required. Strong problem-solving abilities, patience, and effective communication skills help interns interact with users and resolve issues efficiently. These skills are critical to ensure smooth IT operations, minimize downtime, and provide excellent user support in a professional environment.
What types of technical issues do internship desktop support team members typically handle, and how do they collaborate with other IT staff?
As an Internship Desktop Support team member, you will commonly address issues such as software installation errors, operating system troubleshooting, hardware malfunctions, and network connectivity problems. You'll work closely with end-users to resolve their concerns, often through a ticketing system, and may also assist with routine maintenance tasks like updates and backups. Collaboration with other IT staff, such as network administrators or system engineers, is essential for escalating complex issues and ensuring seamless support across the organization. This teamwork provides valuable exposure to a range of IT specialties and helps interns build strong problem-solving and communication skills.
What does an internship desktop support do?
An Internship Desktop Support role typically involves assisting with the maintenance and troubleshooting of computer systems, hardware, and software within an organization. Interns support end-users by resolving technical issues, installing or upgrading software, and setting up hardware like printers and monitors. They may also help document problems and solutions, learn about IT best practices, and gain hands-on experience with various operating systems and network environments. This role is a valuable entry point for those interested in pursuing a career in information technology.
What are the most commonly searched types of Desktop Support jobs in Connecticut?
The most popular types of Desktop Support jobs in Connecticut are:
What are popular job titles related to Internship Desktop Support jobs in Connecticut?
For Internship Desktop Support jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Internship Desktop Support jobs in Connecticut look for?
The top searched job categories for Internship Desktop Support jobs in Connecticut are:
Job description
Job Summary:
Atlas Technica is a company focused on IT management, user support, and cybersecurity for clients in the investment sector. They are seeking a Team Lead to supervise a team of Junior Systems Engineers and Interns, providing technical guidance and support while managing client relationships and team performance.
Responsibilities:
• Supervise a team of Junior System Engineers and Interns
• Act as an escalation point to your team for technical and non-technical issues
• Approve PTO and time entry management for your team.
• Provide mentoring, coaching, and training for the team including managing feedback and job performance.
• Own technical projects and provide oversight, guidance, and recommend solutions and consultative services to clients.
• Conduct an end-of-year performance review for the team.
• Manage the overall relationship of a subset of clients appointed by their managing CTM.
• Assist with client escalations when required.
• Participate in on-call escalation rotations.
• Attend and participate in client meetings
• Participate in organizational initiatives to improve functions, process, and technology for Atlas Technica and clients
Qualifications:
Required:
• The ideal candidate will possess at least 2 years of people management and 5 years of IT experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills
• Support of a primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD, Teams)
• Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
• Support of Sophos or similar product for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
• Experience working in an MSP environment
Preferred:
• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
• Experience with and ability to support Citrix XenApp or similar products
• Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat, SentinelOne
• Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
• More than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer
Company:
Managed Service Provider (MSP) for the Alternative Investment industry Founded in 2016, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Atlas Technica is a company focused on IT management, user support, and cybersecurity for clients in the investment sector. They are seeking a Team Lead to supervise a team of Junior Systems Engineers and Interns, providing technical guidance and support while managing client relationships and team performance.
Responsibilities:
• Supervise a team of Junior System Engineers and Interns
• Act as an escalation point to your team for technical and non-technical issues
• Approve PTO and time entry management for your team.
• Provide mentoring, coaching, and training for the team including managing feedback and job performance.
• Own technical projects and provide oversight, guidance, and recommend solutions and consultative services to clients.
• Conduct an end-of-year performance review for the team.
• Manage the overall relationship of a subset of clients appointed by their managing CTM.
• Assist with client escalations when required.
• Participate in on-call escalation rotations.
• Attend and participate in client meetings
• Participate in organizational initiatives to improve functions, process, and technology for Atlas Technica and clients
Qualifications:
Required:
• The ideal candidate will possess at least 2 years of people management and 5 years of IT experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills
• Support of a primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD, Teams)
• Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
• Support of Sophos or similar product for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
• Experience working in an MSP environment
Preferred:
• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
• Experience with and ability to support Citrix XenApp or similar products
• Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat, SentinelOne
• Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
• More than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer
Company:
Managed Service Provider (MSP) for the Alternative Investment industry Founded in 2016, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Atlas Technica
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2016