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Internship Customer Success Jobs in Springfield, IL

Internship Customer Success information

See Springfield, IL salary details

$8

$16

$27

How much do internship customer success jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for internship customer success in Springfield, IL is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.61 per hour, depending on experience, location, and employer.

What does an Internship Customer Success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an Internship Customer Success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an Internship Customer Success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Springfield, IL? The most popular types of Customer Success jobs in Springfield, IL are:
What are popular job titles related to Internship Customer Success jobs in Springfield, IL? For Internship Customer Success jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Internship Customer Success jobs in Springfield, IL look for? The top searched job categories for Internship Customer Success jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Internship Customer Success jobs? Cities near Springfield, IL with the most Internship Customer Success job openings:

Sales & Business Internship

Shift - Actions, Perspective, Future

Springfield, IL • On-site

$1K - $5K/wk

Other

Posted 12 days ago


Job description

Job Description

The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity to learn and develop crucial skills in sales, persuasion, work ethic, and professional communication.
Completing the SHIFT internship will allow you to fill your resume with real numbers, data and professional experiences. These accomplishments you will have throughout the SHIFT internship will demonstrate and boast the skills you have acquired as you move forward with your career. Don’t wait, get a head start and SHIFT your future today!

Responsibilities & Expectations


  • Develop, refine and master sales skills in order to generate revenue
  • Learn how to effectively use sales technologies such as CRM’s
  • Successfully engage with clients and provide necessary support for success
  • Promote like-minded success through friendly competition and growth mindset training
  • Be coachable
  • Promote positivity and creative thinking in order to help your team's sales and customer service processes
  • Demonstrate learned sales skills and abilities

Qualifications & Skills


  • Verbal communication
  • Organization
  • Scheduling
  • Time management
  • Professionalism
  • Customer focus

Earnings & Company Benefits


  • Average First Year Intern earns $13,000-$26,000 in commission (Realistic opportunity to make more)
  • Average returning intern improves commission by more than 40%
  • Multiple extra bonuses, competitions, incentives/prizes and opportunities are available
  • Housing/furniture set up for interns in our markets upon internship offer acceptance
  • Networking
  • Potential full-time hire upon completion of internship
  • The opportunity to network with like-minded Indvidual's from all over the country!

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