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Internship Comcast Network Operations Center Jobs

Wisconsin

Network Operations Center Technician

Madison, WI · Hybrid

$26.44 - $31.25/hr

As part of our Systems and Networking Control Center team, the Network Operations Center Technicians serve as the frontline guardians of UW-Madison's digital environment. Our technicians monitor ...

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How much do internship comcast network operations center jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for internship comcast network operations center in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What types of projects or tasks can I expect to work on during an Internship at Comcast Network Operations Center?

As an intern at Comcast's Network Operations Center (NOC), you can expect to assist with monitoring network performance, identifying and escalating incidents, and supporting network maintenance activities. You'll likely work closely with experienced network engineers, contributing to troubleshooting processes and learning industry-standard monitoring tools. Interns often participate in real-time problem-solving and may also be involved in documentation or process improvement initiatives. This hands-on experience provides valuable insight into large-scale network management and collaboration within a fast-paced technical team.

What is the difference between Internship Comcast Network Operations Center vs Network Technician?

AspectInternship Comcast Network Operations CenterNetwork Technician
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldAssociate's or Bachelor's degree in Networking, IT, or related field; certifications like CompTIA Network+ often preferred
Work EnvironmentInternship setting within Comcast's network operations center, involving monitoring and support tasksField or office-based, troubleshooting, installing, and maintaining network hardware and software
Employer & Industry UsageInternship role within Comcast, focusing on network operations and supportCommon role across telecom, internet service providers, and IT companies

The Internship Comcast Network Operations Center provides hands-on experience in network monitoring and support within Comcast's environment, often for students or recent graduates. In contrast, a Network Technician is a more permanent role focused on installing, maintaining, and troubleshooting network hardware and software. While both roles require networking knowledge and certifications, internships are more educational, whereas technician roles involve direct operational responsibilities.

What are the key skills and qualifications needed to thrive as an Intern at the Comcast Network Operations Center, and why are they important?

To thrive as an Intern at the Comcast Network Operations Center, you need a foundational understanding of networking concepts, troubleshooting skills, and coursework or experience in information technology or computer science. Familiarity with network monitoring tools, ticketing systems, and basic command-line utilities is typically advantageous. Strong analytical thinking, attention to detail, and effective communication are valuable soft skills in this role. These skills and qualities are vital for quickly identifying network issues, collaborating with teams, and supporting seamless network operations.

What is an Internship at Comcast Network Operations Center?

An Internship at Comcast Network Operations Center (NOC) is a temporary position for students or recent graduates to gain hands-on experience managing and monitoring Comcast's network infrastructure. Interns work alongside experienced engineers and technicians to ensure the network operates efficiently, troubleshoot issues, and learn about large-scale network operations. This role provides exposure to network management tools, incident response, and the daily challenges of maintaining reliable internet, television, and phone services for millions of customers.
What cities are hiring for Internship Comcast Network Operations Center jobs? Cities with the most Internship Comcast Network Operations Center job openings:
What are the most commonly searched types of Comcast Network Operations Center jobs? The most popular types of Comcast Network Operations Center jobs are:
What states have the most Internship Comcast Network Operations Center jobs? States with the most job openings for Internship Comcast Network Operations Center jobs include:
Internship Comcast Network Operations Center jobs near you
Network Operations Center Technician

Network Operations Center Technician

I3 Broadband LLC

Saint Peters, MO • On-site

$21 - $35/hr

Full-time

Posted 5 days ago

Job description

Job Summary:

The Network Operations Center (NOC) Technician is responsible for monitoring, supporting, and troubleshooting complex network environments to ensure the availability and performance of voice, data, and application services. This role requires strong problem-solving, communication, and customer service skills, along with a solid technical foundation in network operations. This position supports a broad range of operational activities, from routine monitoring and incident response to advanced troubleshooting and root cause analysis.  

Key Responsibilities:

Network Monitoring & Support

  • Monitor and support complex network environments, including fiber access, transport, and IP-based voice and data services, using a variety of network monitoring tools
  • Ensure network availability and performance by proactivelyidentifyingand responding to alarms, alerts, and system events
  • Utilizeticketing systems to log, track, and manage incidentsin accordance withoperational procedures
  • Incident Management & Troubleshooting
  • Triage, troubleshoot, and resolve network and customer service incidents ina timelyand efficient manner
  • Analyze network behavior using diagnostic tools toidentifyfaults across LAN, WAN, and service layers
  • Document all incidents thoroughly, including troubleshooting steps, resolution, and follow-up actions
  • Escalate incidents asappropriate basedon complexity, impact, or time constraints
  • Customer Support & Communication
  • Providea high levelof customer service by effectively communicating with internal and external customers
  • Develop andmaintainstrong working relationships through professional and responsive support
  • Serve as a point of contact during service disruptions, providing updates and managing expectations

Operational Support & Collaboration

  • Assume assigned roles and responsibilities during network incidents or outage events
  • Act as an escalation point for other departments and provide cross-functional support as needed
  • Collaborate with engineering and technical teams to support network changes, maintenance, and issue resolution

Continuous Improvement & Knowledge Sharing

  • Contribute to process improvements byidentifyingrecurring issues and operational inefficiencies
  • Assistin developing andmaintainingdocumentation, includingrunbooksand troubleshooting guides
  • Provide mentoring, training, and coaching to peers and other departments when applicable

Qualifications:

Education and Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred, OR
  • 2-4+ years of hands-on experience in Information Technology, Network Operations, or a related technical environment
  • Equivalent combinations of education, certifications, and experience will be considered

Skills and Competencies:

  • Strong working knowledge of:
  • LAN/WAN networking and circuit diagnostics
  • OSI model (application through physical layers)
  • Network monitoring and ticketing systems
  • Experience with VoIP protocols such as SIP and MGCP
  • Ability to troubleshoot network performance issues using diagnostic and analytical tools
  • Strong problem-solving and critical thinking skills with attention to detail

Working Conditions:

  • Must be able to sit at a desk for extended periods, working at a computer up to 8 hours per day.
  • Ability to communicate orally and in writing.
  • Ability to physicallyoperatepersonal computers, copy machines, telephones, and other common office machines and equipment.
  • Ability to work in a fast-paced, 24/7 operational environment

Equal Opportunity:

i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business needs.