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Internship Comcast Network Operations Center Jobs in Ohio

EOS

Network Operations Lead (GCP)

Columbus, OH · On-site

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

EOS

Network Operations Lead (GCP)

Columbus, OH · On-site

We are seeking a highly skilled and hands-on Data Center NetOps Lead to oversee and support ... Lead operations across server, storage, and network hardware platforms, ensuring timely and ...

EOS

Network Operations Lead (GCP)

New Albany, OH · On-site

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

EOS

Network Operations Lead (GCP)

Lancaster, OH · On-site

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

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Internship Comcast Network Operations Center information

What is an internship at Comcast Network Operations Center?

An Internship at Comcast Network Operations Center (NOC) is a temporary position for students or recent graduates to gain hands-on experience managing and monitoring Comcast's network infrastructure. Interns work alongside experienced engineers and technicians to ensure the network operates efficiently, troubleshoot issues, and learn about large-scale network operations. This role provides exposure to network management tools, incident response, and the daily challenges of maintaining reliable internet, television, and phone services for millions of customers.

What types of projects or tasks can I expect to work on during an internship at Comcast Network Operations Center?

As an intern at Comcast's Network Operations Center (NOC), you can expect to assist with monitoring network performance, identifying and escalating incidents, and supporting network maintenance activities. You'll likely work closely with experienced network engineers, contributing to troubleshooting processes and learning industry-standard monitoring tools. Interns often participate in real-time problem-solving and may also be involved in documentation or process improvement initiatives. This hands-on experience provides valuable insight into large-scale network management and collaboration within a fast-paced technical team.

What are the key skills and qualifications needed to thrive as an intern at Comcast Network Operations Center?

To thrive as an Intern at the Comcast Network Operations Center, you need a foundational understanding of networking concepts, troubleshooting skills, and coursework or experience in information technology or computer science. Familiarity with network monitoring tools, ticketing systems, and basic command-line utilities is typically advantageous. Strong analytical thinking, attention to detail, and effective communication are valuable soft skills in this role. These skills and qualities are vital for quickly identifying network issues, collaborating with teams, and supporting seamless network operations.

What is the difference between Internship Comcast Network Operations Center vs Network Technician?

AspectInternship Comcast Network Operations CenterNetwork Technician
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldAssociate's or Bachelor's degree in Networking, IT, or related field; certifications like CompTIA Network+ often preferred
Work EnvironmentInternship setting within Comcast's network operations center, involving monitoring and support tasksField or office-based, troubleshooting, installing, and maintaining network hardware and software
Employer & Industry UsageInternship role within Comcast, focusing on network operations and supportCommon role across telecom, internet service providers, and IT companies

The Internship Comcast Network Operations Center provides hands-on experience in network monitoring and support within Comcast's environment, often for students or recent graduates. In contrast, a Network Technician is a more permanent role focused on installing, maintaining, and troubleshooting network hardware and software. While both roles require networking knowledge and certifications, internships are more educational, whereas technician roles involve direct operational responsibilities.

What are the most commonly searched types of Comcast Network Operations Center jobs in Ohio?

The most popular types of Comcast Network Operations Center jobs in Ohio are:

What cities in Ohio are hiring for Internship Comcast Network Operations Center jobs?

Cities in Ohio with the most Internship Comcast Network Operations Center job openings:

Internship Comcast Network Operations Center jobs near you

NOC/Network Operations Center Engineer

Stanley David and Associates

Columbus, OH • On-site

Other

Posted 4 days ago

Job description

Role         ::         NOC/Network Operations Center Engineer

Location ::          Columbus, Ohio  

Type        ::          Fulltime

Job Description

Must Have Technical/Functional Skills

 Knowledge of routing, switching, Wireless LAN, Firewall. Understanding of different types of communication link and coordination with service provider to fix the communication link issue.

Roles & Responsibilities

•                          Hands-on experience in supporting Network Operations Center

•                          Provide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets.

•                          Coordinates communication and restoration of Telecommunication service through the standard on-call process or through SWAT calls and dispatches resources from all TCOM teams in support of outages.

•                          Provides Tier1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution.

•                          Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units’ systems for outages to SCADA connectivity.

•                          Provide ServiceNow reporting and Change Control support for all TCOM Field and Construction Teams.

•                          Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sites.

•                          Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lines.

•                          Work as a single point of contact for support and participate in joint resolution for 3rd party AEP Leased dark fiber customers including rural broadband providing trouble support, outage communication/coordination and dispatching for any service issues.

•                          Monitor in scope telecom devices and review all TCOM changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other TCOM teams.

•                          Troubleshoot and resolve the TCOM network supporting SCADA networks using the approved NERC-CIP access protocols to gear at sensitive sites.

•                          Service Provider Telecom team onsite will be operating out of AEP NOC Location(s) in Ohio.

•                          Troubleshoot issues at NERC CIP networked sites using approved NERC CIP access protocols.

•                          Document and update training material found in Knowledge Base articles in ServiceNow and on the team’s web site.

•                          Attend Production Review and Change Advisory Board (CAB) meeting (Daily)

•                          Support sustainability of security control framework and audit management processes

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