Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
South San Francisco, CA · On-site
$17.50 - $24/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Station Customer Service Associate, DSL
South San Francisco, CA · On-site
$17.50 - $24/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Station Customer Service Associate, DSL
Livermore, CA · On-site
$17 - $23.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Livermore, CA · On-site
$17 - $23.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
Software Development Engineer III, Unified Intelligent Matching Systems (UIMS)
Sunnyvale, CA · On-site
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Software Development Engineer III, Unified Intelligent Matching Systems (UIMS)
Sunnyvale, CA · On-site
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
SDE - Embedded Networking, Amazon Leo
Sunnyvale, CA · On-site
$154K - $203K/yr
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
SDE - Embedded Networking, Amazon Leo
Sunnyvale, CA · On-site
$154K - $203K/yr
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
Customer Experience Specialist
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 2+ ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
Software Development Engineer, Amazon Leo for Government, Amazon Leo for Government
Sunnyvale, CA · On-site
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
Software Development Engineer, Amazon Leo for Government, Amazon Leo for Government
Sunnyvale, CA · On-site
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
Software Development Engineer, Amazon Leo for Government, Amazon Leo for Government
Sunnyvale, CA · On-site
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
Software Development Engineer, Amazon Leo for Government, Amazon Leo for Government
Sunnyvale, CA · On-site
... customers. You will develop brand new software services for mission critical space safety and ... Basic qualifications - 5+ years of non-internship professional software development experience - 5+ ...
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
Internship Amazon Customer Service information
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$17.50 - $24/hr
Full-time
Posted 8 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team
We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US