$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
Palo Alto, CA · On-site
$144K - $189K/yr
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
Palo Alto, CA · On-site
$144K - $189K/yr
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
Palo Alto, CA · On-site
$144K - $189K/yr
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
Palo Alto, CA · On-site
$144K - $189K/yr
... services for Amazon customers and sellers - Make appropriate technology choices that balance innovation velocity with operational excellence and business needs A day in the life You'll spend your ...
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
New
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams Leading architecture decisions for large-scale systems handling ...
Sunnyvale, CA · On-site
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams • Leading architecture decisions for large-scale systems handling ...
Sunnyvale, CA · On-site
... Amazon customer's shopping experience. An information-rich and accurate product catalog is a ... multiple services and teams • Leading architecture decisions for large-scale systems handling ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... to Amazon's customer-obsessed approach. You'll build and deploy novel software engineering ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... to Amazon's customer-obsessed approach. You'll build and deploy novel software engineering ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... Amazon's Kiro family of coding agents. Working directly with customers running some of the world ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... Amazon's Kiro family of coding agents. Working directly with customers running some of the world ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... Amazon's Kiro family of coding agents. Working directly with customers running some of the world ...
You can expect to engage with AWS-internal customers from critical cloud services, and external ... Amazon's Kiro family of coding agents. Working directly with customers running some of the world ...
San Francisco, CA · On-site
$149K - $196K/yr
This is a high-ownership, multi-faceted role spanning product and business strategy, customer ... Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and ...
San Francisco, CA · On-site
$149K - $196K/yr
This is a high-ownership, multi-faceted role spanning product and business strategy, customer ... Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and ...
Define customer return screening and repair strategy for warranty and remorse returns Develop ... About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon ...
Define customer return screening and repair strategy for warranty and remorse returns Develop ... About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon ...
Define customer return screening and repair strategy for warranty and remorse returns Develop ... About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon ...
Define customer return screening and repair strategy for warranty and remorse returns Develop ... About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Our goal is to provide reliable and efficient delivering service to Amazon customers while focused on safety, teamwork and employee recognition and growth. We are building a team of highly engaged ...
Quick apply
Our goal is to provide reliable and efficient delivering service to Amazon customers while focused on safety, teamwork and employee recognition and growth. We are building a team of highly engaged ...
Sunnyvale, CA · On-site
$144K - $191K/yr
Amazon Lab126 is an inventive research and development company that designs and engineers high ... customer facing and internal strategy for the warranty and returns services of a new complex ...
Sunnyvale, CA · On-site
$144K - $191K/yr
Amazon Lab126 is an inventive research and development company that designs and engineers high ... customer facing and internal strategy for the warranty and returns services of a new complex ...
San Francisco, CA · On-site
$149K - $196K/yr
This is a high-ownership, multi-faceted role spanning product and business strategy, customer ... Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and ...
San Francisco, CA · On-site
$149K - $196K/yr
This is a high-ownership, multi-faceted role spanning product and business strategy, customer ... Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and ...
$13.70 - $14.87
3% of jobs
$14.87 - $16.04
9% of jobs
$16.04 - $17.22
13% of jobs
$17.33 is the 25th percentile. Wages below this are outliers.
$17.22 - $18.39
5% of jobs
$18.39 - $19.56
13% of jobs
The median wage is $19.80 / hr.
$19.56 - $20.73
36% of jobs
$20.73 - $21.91
7% of jobs
$21.91 - $23.08
5% of jobs
$23.08 - $24.25
3% of jobs
$24.25 - $25.42
3% of jobs
$25.42 - $26.59
2% of jobs
$13
$19
$26
| Aspect | Virtual Amazon Customer Service | Virtual Live Chat Customer Support |
|---|---|---|
| Primary Role | Assist Amazon customers with orders, returns, and account issues | Provide real-time support via live chat for various companies |
| Work Environment | Remote, often within Amazon's platform or CRM systems | Remote, across multiple industries and platforms |
| Required Skills | Customer service, problem-solving, familiarity with Amazon policies | Communication skills, multitasking, technical proficiency |
| Employer & Industry | Amazon, e-commerce | Various companies, customer support services |
Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.
$21 - $26.25/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
7.4
Based on 6,908 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together
We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedInandX, and discover the projects we're solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.
About the Role
The role of CX Specialist at Twitch is multifaceted and crucial to the organization's customer experience strategy, as you will serve as the foundation and connective tissue between the organization and the community, bridging the gap between Twitch and its users.
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers, or viewers.
In this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams
Alongside other Specialists around the world, you will be an essential element of Community Trust's efforts to foster a thriving, creative Twitch.
As a CX Specialist, you will review and resolve support requests using a variety of software tools to navigate user accounts, research and review policies, and communicate solutions to our community in a fun environment. Twitch has a positive, diverse, and supportive culture - Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
You can work in San Francisco, CA, Irvine, CA, Seattle, WA or New York, NY.
You Will
- Maintain a positive, customer-focused attitude
- Effectively resolve customer inquiries
- Meet service level agreements set by Twitch Community Experience leadership
- Track issues escalated for resolution to ensure customers receive an appropriate response
- Immerse yourself into the culture of Twitch, the video game industry, and our expanding repertoire of content
- Identify customer needs and communicate them with the relevant teams
- Work with product teams to monitor performance of products and corresponding support metrics
- Leverage AI tooling and programs such as Data analysis tools to build efficiencies and streamline workflows
- Uphold company values and aim to always improve the platform and community experience
- Be an important contributor to the Community Experience operations and will report to CX leadership
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
