Internship Amazon Customer Service Jobs in Indiana

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.
We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.
#everydaybetter
Key job responsibilities
• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations
• Work daily with Leadership to ensure the right medications are put in the right packets
• Run automated machinery required to pre-sort and package medications
• Fill exception trays with appropriate medication
• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control
• Count and fill prescription vials and affix labels on bulk prescription items
• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
• Sort and triage the right boxes to ship at the right time
• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing
• Clean, and help maintain, equipment and work areas
• Package medications for dispensing and for delivery
• Work a flexible schedule - shifts will possibly start and end outside of normal business hours
Physical Requirements:
• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):
• Standing, bending, reaching above the head, kneeling, crouching and/or stretching
• Lifting and moving products up to 49 lbs in weight
• Manual dexterity of hands and wrists
A day in the life
Career Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!
Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan Program
Non Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offer
Amazon employee discount
Amazon Health Benefits: Medical, Vision, and Dental benefits start when you do- Inclusive of domestic partners and children
Paid Time Off begins accruing immediately
401(k) Savings Plan with match
BASIC QUALIFICATIONS
- Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician, Trainee, and Assistant Licenses). Additional licenses may be required if domicile state differs from state of employment.
- National Pharmacy Technician Certification (PTCB or NHA)
- High school or equivalent diploma
- 6+ months of experience working with computer and web based tools
- Experience multitasking with phone and computer skills
PREFERRED QUALIFICATIONS
- 1+ year of phone or customer service experience
- Excellent communication skills (spoken and written)
- Demonstrated ability to work as an effective team member
- Strong organization skills and attention to detail
- Experience navigating and troubleshooting technical issues
- 6+ months of experience working in a pharmacy related role
- Experience recognizing and identifying patient medications
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, Plainfield - 20.00 - 22.00 USD hourly